Working at Regal Entertainment | Glassdoor

Regal Entertainment Overview

Knoxville, TN
10000+ employees
2002
Company - Public (RGC)
Arts, Entertainment & Recreation
$2 to $5 billion (USD) per year
Regal Entertainment Group (REG) hopes to create loyal subjects out of infrequent movie-goers. The US's largest theater owner has about 6,700 screens at some 540 theaters in nearly 40 states through its Regal Cinemas, Edwards Theatres, United Artists Theatre ... Read more

Mission: Regal Entertainment Group employs fun, enthusiastic and engaging people. In return, we strive to match that enthusiasm and create a welcoming work environment that is exciting, safe and enjoyable.

We challenge our employees to create memorable experiences ... Read more

Company Updates

  • Regal to Honor the Military on Veteran's Day ttp://investor.regmovies.com/news-and-events/press-releases/2016/11-01-2016-130717386

    Regal to Honor the Military on Veteran's Day

    KNOXVILLE, Tenn., Nov. 1, 2016 /PRNewswire/ -- Regal Entertainment Group, a leading motion picture exhibitor owning and operating one of the largest theatre circuits in the United States is grateful for the contributions our military provides every day for our country.

  • Our CEO, Amy Miles, was recently recognized by Hollywood Reporter in their list Woman in Entertainment Power 100:The Chiefs. http://glassdoor.com/slink.htm?key=vIGSm

    Women in Entertainment Power 100: The Chiefs

    With DC's iconic properties at the center, Nelson holds the many threads that tie Warners' film, TV, video games and consumer products together. DC's banner TV year, with seven shows on the air (including ) and an eighth ( Legends of Tomorrow) due in January, will be followed by a big 2016 for the film side with Batman v.

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Regal Entertainment – Why Work For Us?


undefinedWe are a group of individuals committed to exceeding our Guests' expectations by striving at all times to deliver great performances. This dedication to exceptional guest service is what makes Regal the leader in the Exhibition Industry.

Our secret to providing outstanding guest service is simple; we employ fun, energetic and outgoing cast members. In recognition of cast member's hard work and dedication, Regal proudly promotes from within which has lead to a diverse and talented management team. In fact, the majority of our Corporate management team began their careers at our local theatres.

As of 2015, Regal Entertainment Group operates the largest and most geographically diverse theatre circuit in the United States; consisting of 7,361 screens in 575 theatres in 42 states, the District of Columbia, Guam, Saipan and American Samoa.

Regal Cinemas was founded in 1989 by Mike Campbell and rapidly grew to become one of the most successful theatre companies in the world. Regal Entertainment Group was created when Anschutz Investments and Oaktree Capital acquired Regal Cinemas, United Artist Theatres and Edwards Theatres. Regal Cinemas management team was selected to oversee the newly formed Regal Entertainment Group and its corporate headquarters remain in Knoxville, Tennessee.

Our Company continues to grow through acquisitions, new construction and amenities such as expanded concessions, restaurant style food offerings, luxury auditoriums with reserved seating, recliners and innovative marketing. In 2009, Amy Miles, who was formerly Regal Entertainment Group’s Chief Financial Officer, was promoted to Chief Executive Officer (CEO). As a member of Regal Entertainment Group’s Board of Directors, Mike Campbell remains an integral part of our Company.

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undefinedRegal Entertainment Group employs fun, enthusiastic and engaging people that create a welcoming atmosphere. We recognize their enthusiasm by creating a welcoming and flexible work environment that is safe, challenging and exciting.  

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Regal Entertainment Group welcomes all individuals to become part of our team and to enjoy our goods and services. Our continued success depends on the efforts of all members of the Regal family and that is why we strive to provide a working atmosphere of mutual respect and cooperation. Our diverse workforce supports our rich culture, attracts the widest pool of qualified applicants, fosters greater innovation/creativity and enhances our communication and relationships with guests and the community. 

Regal Entertainment Group welcomes all individuals to become part of our team and to enjoy our goods and services. Our continued success depends on the efforts of all members of the Regal family and that is why we strive to provide a working atmosphere of mutual respect and cooperation. Our diverse workforce supports our rich culture, attracts the widest pool of qualified applicants, fosters greater innovation/creativity and enhances our communication and relationships with guests and the community. undefined

Regal also welcomes and promotes diversity in all of our locations for all of our guests regardless of their race, color, sex, genetic information, religion, age, national origin, citizenship status, veteran status, disability, Vietnam era or special disabled veteran, marital status, sexual orientation, gender dysphoria, gender identity, gender expression, or status in any group protected by federal, state, or local law. Regal personnel are always available to assist those in need of such assistance to ensure equal use and enjoyment of our goods and services.

Regal is committed to enhancing our diversity and demonstrating that commitment to our employees, guests and community.

Apply Now - www.regmovies.com/about-regal/job-opportunities


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undefinedRegal Entertainment Group is committed to the continued professional and personal growth of our team members. Through our comprehensive training programs our team members have the opportunity to obtain the necessary skills and knowledge to contribute to our business as well as their personal success. Those skills include:

  • Superior Guest Service – To ensure an exceptional entertainment experience, Regal Entertainment Group trains our team members to be “guest centric” and the essentials of providing superior service to all our guests.
  • Teamwork – We rely on the cooperative efforts of all our team members to create and maintain a work environment of mutual respect and cooperation. Our team members are dedicated to working together, sharing success, solving problems and creating new visions for our guests experience and cast members working experience..
  • Business Management – We ensure each of our cast members understand the importance of key business management elements such as safety of our cast and guests, cash management, sales & marketing, risk management, property & equipment maintenance and personnel management.
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To provide our employees the needed knowledge and skills we have created and implemented several training programs, including:

  • Regal Entertainment University – A week long in person interactive training program for theatre managers aimed at preparing them for career advancement within the company.
  • Regal Online University – A series of online courses for all team members covering key operational duties, responsibilities and processes.
  • Annual General Manager Conference – A three day conference attended by hundreds of theatre General Managers, District Managers and corporate representatives.
  • Regal Corporate University – Courses provided to corporate personnel covering topics related to management, communication, teamwork, wellness, CPR & first aid certification, etc.


undefinedAt Regal Entertainment Group we believe in offering a benefit program that meets each individual’s personal needs. While we offer a wide range of traditional competitive benefits, our cast members agree that free movies are one of their favorite perks. Our team enjoys free movies and discounted concession items on their days off as well as free soda and popcorn when on duty.

While benefits vary by position classification, generally speaking we provide an exceptional benefit package to our team members that includes a generous employer matching 401K plan, various personal leave options, holiday pay, vacation time, sick time, health insurance, life insurance and short and long term disability insurance.

In addition, recognizing that everyone occasionally experiences personal problems that are difficult to manage without assistance, Regal Entertainment Group provides an Employee Financial Assistance Program (“EFAP”) that awards monetary support to Regal Entertainment Group employees in times of unforeseen, catastrophic financial distress.

What past recipients are saying:

"There are no words to express my gratitude for the assistance you and Regal gave me and my son during the lowest point in our lives. We are so appreciative of the financial help Regal gave to us. The kind words and support you personally showed me were more than I could have asked for. It was exactly what I needed to hear to give me hope. Thank you from the bottom of my heart."

"Once again, Regal has proven itself to be a company that cares about its employees – especially in a time of need."

". . . gave us hope in our time of need. My whole family could move on again for the financial support you’ve given to us and there’s new tomorrow."

"I wanted to send a card letting everyone involved know how grateful I am for the money Regal gave me. I work for the most amazing company in the world. In my time of need, Regal was there for me. I could never say thanks enough!"

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Regal Foundation:  

Community Affairs

Our company established the Regal Foundation in 2003 as a non-profit charitable organization to coordinate support for numerous national and local philanthropic efforts. Since its inception, the Regal Foundation has donated in excess of $47 million dollars to local and national charitable organizations. The Regal Foundation supports the communities in which Regal operates by partnering with selected charities. Regal Entertainment Group and The Regal Foundation are extremely proud of the successful relationships we have built with our charitable partners.

Regal Foundation Mission Statement:

The Regal Foundation is committed to improve the quality of life in the communities in which we operate by providing funds and other resources to aid the initiatives of national and local charitable entities dedicated to the assistance of persons affected by economic, social, physical or educational disadvantage.

Community Involvement:

Lending a helping hand has long been a part of the showmanship spirit at Regal.

Regal Entertainment Group theatres across the country proudly provide fully accessible theatres which include personal captioning and descriptive audio technologies for our guests that are deaf, hard of hearing or blind. We also offer special showings and other accommodations for those that have special or modified sensory needs. 

Each summer moviegoers of all ages can climb aboard the Regal Summer Movie Express and enjoy a great selection of children films. During this 9-week festival, designated Regal Cinemas, United Artists and Edwards Theatres offer selected G or PG rated movies for only a dollar; with proceeds benefiting the Will Rogers Institutes medical research and health education efforts.

Regal Entertainment Group also hosts an annual fundraiser called "Stars of Hope" where guests are invited to donate to help the many charitable partners of the Regal Foundation which supports the communities where our guests and employees live.

Showmanship Award:

Regal Entertainment Group has a long tradition of giving back to the communities in which we live and work. To support and encourage the giving spirit amongst our team members, we created our Community Showmanship program.

The program is intended to honor Regal Entertainment Group employees who generously donate their time and talent to eligible non-profit organizations within their communities. When a Regal Entertainment Group employee volunteers their time for a qualifying charitable organization, Regal provides a monetary grant to the organization on behalf of the contributing employee and the Regal Foundation. Regal is very proud of our personnel and our collective efforts to support our communities with our industry-leading philanthropic efforts.


Regal Entertainment Reviews

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Regal Entertainment Amy E. Miles
Amy E. Miles
407 Ratings
  • "Best work experience!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Staff in Bellingham, WA
    Current Employee - Floor Staff in Bellingham, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Regal Entertainment part-time (More than a year)

    Pros

    Working for Regal has been one of the best experiences in a work place! With great co-workers, awesome management, and amazing benefits, I would definitely recommend this job to anyone who is just starting out or working while going to school. My location is ran very well by an amazing GM who creates a structured yet fun work environment for all employees. All the management and experienced staff are willing to help and make sure that everyone is succeeding. Upper management sets a great example and always makes time to work along side staff when possible, (even when it involves doing dirty cleaning jobs)! This is a great first job to gain skills for future career development.

    Cons

    I wish that there were more raises given out to hardworking/experienced employees. I feel as though there are some employees who work very hard and deserve to make more than minimum wage. Also, it is common to work late shifts and holidays at a movie theater.

    Advice to Management

    Keep on running your theater the way you are now and make more of an effort than you already do to speak one on one with your employees to point out when they're doing a great job! Great work always deserves to be recognized and it boosts confidence when comes from your boss!

See All 1,327 Reviews

Regal Entertainment Photos

Regal Entertainment photo of: Cast Members
Regal Entertainment photo of: Silence Movie Premier
Regal Entertainment photo of: Management
Regal Entertainment photo of: Cast Members
Regal Entertainment photo of: Cast Members
Regal Entertainment photo of: Cast Member
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Regal Entertainment Interviews

Experience

Experience
73%
18%
8%

Getting an Interview

Getting an Interview
73%
19%
6%
1

Difficulty

1.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Cast Member Interview

    Anonymous Employee in Colonie, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Regal Entertainment (Colonie, NY).

    Interview

    Quick and Painless- Simple questions, keep a smile on and they'll adore you. Be positive and have a good work ethic. Make sure to have an extremely open availability, be able to work weekends and holidays then you are golden.

    Interview Questions

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Regal Entertainment Awards & Accolades

  • Great Place to Work Certified, Great Place to Work Institute, 2016
  • National Access Award, HLAA, 2015
  • Fortune 500, Fortune, 2015
  • America's 100 Most Trustworthy Companies, Forbes, 2014
  • Movie Theatre Brand of the Year, Harris Poll EquiTrend®, 2014
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