Working at Reliance Star Payment Services | Glassdoor

Reliance Star Payment Services Overview

Great Neck, NY
1 to 50 employees
2004
Company - Private
Finance
$5 to $10 million (USD) per year
Heartland Payment Systems, Bank of America Merchant Services, First Data Merchant Services
Reliance Star Payment Services is a fast growing national electronic payment services provider. Founded in 2004, we maintained an outstanding track record of bringing groundbreaking products, services and technology to the electronic payment industry. We are dedicated to helping ... Read more

Mission: Our mission is to help businesses prosper by delivering Superstar payment solutions. We the one company so RELIABLE that we will make sure our clients never miss a sale! While we continue to grow and evolve, our core values remain steadfast. We will expand our capabilities ... Read more

Reliance Star Payment Services Reviews

3.2
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Recommend to a friend
Approve of CEO
Reliance Star Payment Services President & CEO Fenella Yin Fang Kim
Fenella Yin Fang Kim
17 Ratings
  • "I found my place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - V P of Sales in Great Neck, NY
    Current Employee - V P of Sales in Great Neck, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I was working with a publicly traded company prior joining Reliance Star. It was a tough decision to make when the offer was presented to me but it was the best decision ever. For the past few months, my experience has been very positive. I have a lot direct interaction with the CEO and she is very pleasant to work with. Like any boss, she is result oriented and driven. Her attitude towards success is nothing but inspiring and contagious. She takes her time to listen to her employee’s needs with anonymous surveys. She also has an open door policy to anyone in the company so we can voice our opinion, to me that is huge! Not only that, the company has a monthly employee appreciation nomination vote and the winner gets recognized and rewarded!

    As candid as I can, Reliance Star is not perfect and it has its flaws just like any other company but it is a place I can call home. I see myself not only as an employee but a contributing member of something great! What I do matters and their is nothing more gratifying knowing your efforts is making a difference for the company. Opportunity comes in different shapes and sizes and it is upto us to find the right match. I think I have found my place. I hope you will find this place equally rewarding as I have. To all applicants, good luck and I looking forward to working with you all.

    Cons

    No dental and Vision coverage yet, but we are told its coming soon.

See All 25 Reviews

Reliance Star Payment Services Photos

Reliance Star Payment Services photo of: Reliance Star - 2016 Christmas Secret Santa
Reliance Star Payment Services photo of: 2016 Reliance Star Awards
Reliance Star Payment Services photo of: 2016 Holiday Party - Awards & Raffle Prizes
Reliance Star Payment Services photo of: 2016 Power Women In Business Award
Reliance Star Payment Services photo of: 2016 SmartCEO Corporate Culture Award
Reliance Star Payment Services photo of: 2016 WPO Conference
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Reliance Star Payment Services Interviews

Interview Experience

Interview Experience
37%
12%
50%

Getting an Interview

Getting an Interview
75%
25%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Client Support Interview

    Anonymous Employee in Great Neck, NY
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Reliance Star Payment Services (Great Neck, NY) in October 2016.

    Interview

    Mostly asked how my current employer does things. It seems she just wanted to get your knowledge and pick your brain for herself to become better. Her husband walked me around the office, trying to show it off, but there were about 50 cubicles with just 7 people there in hem.

    Interview Questions

    • How does the current company you work does this, that, etc..   Answer Question

    Negotiation

    There really wasn't a negotiation, she simply said I can only pay you this amount.

See All 9 Interviews

Company Updates

  • http://glassdoor.com/slink.htm?key=vQ5xi Interested in becoming a Referral Partner? Referral Program from Reliance Star allow you to offer new and profitable merchant solutions to your business customers – with minimal expense and risk. Call us now 1-888-893-7227

  • http://glassdoor.com/slink.htm?key=vQXCV

    The ABC's of PCI Compliance - What Is PCI Compliance?

    Nov 29, 2016 08:00 AM / by Reliance Star Let's face it: these days, a business must accept credit cards in order to stay competitive in a market where customers have so much choice in how and where to shop.

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Reliance Star Payment Services Awards & Accolades

  • LIBN Diversity in Business Award, Long Island Business News, 2016
  • SmartCEO Future 50 Award, SmartCEO, 2016
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