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Reputation Institute Overview

Cambridge, MA
51 to 200 employees
Company - Private
$25 to $50 million (USD) per year
Reputation Institute (RI) is the world’s leading provider of stakeholder measurement, membership and management services, working with global brands like BMW, Lego, Pfizer, P&G and SAP. For 20 years, RI has been at the front lines of brand and ... Read more

Mission: We proactively unleash the power of reputation to enable leaders to build better companies.

Reputation Institute – Why Work For Us?


Reputation Institute is the world's leading research and advisory firm for reputation. We provide senior communications and marketing executives at global companies the single-best way to measure, communicate and manage reputation performance. With this insight, companies can protect their reputations, analyze risks and drive competitive advantage. We serve clients in more than 400 of the top Global 1,000 companies.

Our founders Charles Fombrun and Cees van Riel started the discipline of reputation management more than two decades ago. Groundbreaking professors specializing in business and corporate communications, they founded Reputation Institute in 1997. Founder Charles Fombrun created the original academic models for measuring reputation — refining them with the launch of Reputation Institute and RepTrak®.

Reputation Institute’s RepTrak® model is the gold standard for reputation measurement, providing a one-of-a-kind appraisal of how the general public views the world’s best-known companies. The RepTrak® database examines 15 stakeholders in more than 25 industries and more than 40 countries for more than 7,000 companies. It's at the heart of all our research, including our National Tracker programs.

Reputation Institute’s research is considered the authoritative source for Corporate Reputation Management by the world’s leading publications, including The Economist,Forbes,FortuneTime,Bloomberg,Information Week, NY Times and the Wall Street Journal. Our industry leaders are regularly sought out and appear in the news and on the radio, for example on NPR, CNBC, Fox Business News, BBC, and CNN. Check out some recent headlines.

Reputation Institute provides an opportunity to work at the forefront of a management discipline – a discipline that we founded. An opportunity to stretch your cognitive abilities among the leadership ranks of the world’s premiere organizations. An opportunity to work with others whose talent, commitment and energy will inspire and challenge you.

We believe in fostering growth both professionally and intellectually. We provide our teams with the support they need to excel and reach their full potential. We seek driven, enthusiastic individuals from a diversity of backgrounds. We are passionate about reputation and hope you are too.

Reputation Institute Reviews

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Reputation Institute Chief Executive Officer Kylie Wright-Ford
Kylie Wright-Ford
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  • Featured Review

    "Progress, Forward-Thinking"

    • Work/Life Balance
    • Culture & Values
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    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Current Employee - Anonymous Employee in Cambridge, MA
    Positive Outlook
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    I have been working at Reputation Institute full-time


    High energy, lots of opportunity for growth and cross-departmental collaboration, (both in home office and globally), a sincere effort to promote from within and build a fun and innovative working environment


    Tough to set up processes for scalability. There's a will, but not a way given fast growth

    Advice to Management

    Consider data-driven internal processes as a way to boost efficiency and creativity

See All 55 Reviews

Reputation Institute Photos

Reputation Institute photo of: Cinco de Mayo
Reputation Institute photo of: Celebrating a new office space
Reputation Institute photo of: Marketing Team Offsite!
Reputation Institute photo of: Reputation Leaders Forum
Reputation Institute photo of: Volunteer Day
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Reputation Institute Interviews



Getting an Interview

Getting an Interview




  1. Helpful (3)  

    VP Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience
    Average Interview


    I applied online. The process took 5+ months. I interviewed at Reputation Institute.


    Long process with no formal structure. Met with multiple people one at a time over 5+ months, terrible communication, no decision made, stopped process due to circus... place is a mess

    Interview Questions

    • Are you willing to do the hard work necessary....ahhh yes that is why I am here.   Answer Question
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Reputation Institute Awards & Accolades

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