I have been working at ReputationDefender full-time (More than 3 years)
The company has a great mission. Initially started to tackle online privacy concerns, then eventually Google results and reviews - ReputationDefender provides individuals and businesses the option to re-actively or proactively address inaccurate results and information. There have been several occasions where I/my staff conclude a client meeting where the client left satisfied knowing they are in a much better situation (and feel better) because ReputationDefender can help correct the misleading or innaccurate information showing on the internet.
Due to our products & the nature of the businesses market we often operate (Google) strategies used can often fluctuate. As such there is a need for consistent R&D behind products
Advice to Management
Continue to focus on talent that relates to robust product offerings and a good customer experience.
I applied online. The process took 2 weeks. I interviewed at ReputationDefender (Tempe, AZ).
Starts with a phone interview which is pretty straight forward. The second interview will likely be in person. Some people get asked for a third interview also in person. Be prepared to do objection handling. Know the three core products. 1) Executive Privacy 2)Review/Social Media Managment 3) ReputationDefender