Working at ReputationDefender | Glassdoor

ReputationDefender Overview

Redwood City, CA
51 to 200 employees
2006
Subsidiary or Business Segment
Internet
Unknown / Non-Applicable
Unknown
You have a right to be accurately portrayed online. ReputationDefender helps you to make that happen.

ReputationDefender provides online reputation and digital privacy solutions for individuals and businesses. Our head office is located in Silicon Valley ... Read more

ReputationDefender Reviews

5.0
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ReputationDefender CEO Rich Matta
Rich Matta
13 Ratings
  • Helpful (1)

    "Good company, Good people"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Redwood City, CA
    Current Employee - Manager in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ReputationDefender full-time (More than 3 years)

    Pros

    The company has a great mission. Initially started to tackle online privacy concerns, then eventually Google results and reviews - ReputationDefender provides individuals and businesses the option to re-actively or proactively address inaccurate results and information. There have been several occasions where I/my staff conclude a client meeting where the client left satisfied knowing they are in a much better situation (and feel better) because ReputationDefender can help correct the misleading or innaccurate information showing on the internet.

    Cons

    Due to our products & the nature of the businesses market we often operate (Google) strategies used can often fluctuate. As such there is a need for consistent R&D behind products

    Advice to Management

    Continue to focus on talent that relates to robust product offerings and a good customer experience.

See All 16 Reviews

ReputationDefender Photos

ReputationDefender photo of: Food Truck!
ReputationDefender photo of: Thanksgiving Lunch & Video Games!
ReputationDefender photo of: Gobble up that food!`
ReputationDefender photo of: Thanksgiving Pie!
ReputationDefender photo of: Halloween 2016!
ReputationDefender photo of: Bring Your Kid to Work Day 2016
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ReputationDefender Interviews

Experience

Experience
100%
0%
0%

Getting an Interview

Getting an Interview
100%

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Sales/Account Management Interview

    Anonymous Employee in Tempe, AZ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at ReputationDefender (Tempe, AZ).

    Interview

    Starts with a phone interview which is pretty straight forward. The second interview will likely be in person. Some people get asked for a third interview also in person. Be prepared to do objection handling. Know the three core products. 1) Executive Privacy 2)Review/Social Media Managment 3) ReputationDefender

    Interview Questions

    • Client was pitched a $15,000 for full resolution but opted to begin with a lower package. At the end of the engagement, as expected client didn't see the results he/she wanted. How do you handle?   Answer Question
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Company Updates

  • http://glassdoor.com/slink.htm?key=vQ9rM

    ReputationDefender: Search Engines are the New First Impression

    And the first place people look to learn about you or your business. Search results are your reputation on the Internet. You're affected by anything negative, even if it isn't true! But there is something you can do about it.

  • http://glassdoor.com/slink.htm?key=vIZer

    Online Reputation for Attorneys: the Dos and Don'ts of Handling Negative Reviews | ReputationDefender

    Critical online reviews can be problematic for anyone, but especially for lawyers. Whether you're part of a large firm or a solo practitioner, negative reviews attached to your name can have major impacts on your ability to attract new clients and retain existing ones. Thankfully, there are steps you can take, explained below, to either...

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ReputationDefender Awards & Accolades

  • Stevie Awards for Sales & Customer Service, The Stevie Awards, 2015
  • Stevie Awards for Sales & Customer Service, The Stevie Awards, 2014
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