Working at Response Mine Interactive | Glassdoor

Response Mine Interactive Overview

Atlanta, GA
51 to 200 employees
Company - Private
Advertising & Marketing
$10 to $25 million (USD) per year
Based in Atlanta, Response Mine Interactive (RMI) is an industry leading digital marketing services firm that expertly wields data for customer acquisition and retention. Founded in 2001, RMI focuses on honest, meaningful feedback to create dominant online brands in the ... Read more

Mission: Our Word is Our Bond
We Encourage Employees to Innovate
We Strive for Excellence
We Respect Each Other's Property
We Recognize Performance
We Are Grateful

Company Updates


    Response Mine Health Grows by Six New Team Members and Promotes Nine Team Members

    Response Mine Health is now positioned to scale exponential growth in 2019. The client services division within Response Mine Health is in a period of rapid growth. Since the end of the year, the Paid & Earned Media teams have grown exponentially as a result of achieving sustained growth throughout 2018 and Q1 2019.

  • Catered lunch in the main conference room!

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Response Mine Interactive – Why Work For Us?

Founded in 2001, Response Mine Interactive is a leading digital marketing agency created at the intersection of direct response marketing philosophies, data analytics, and interactive marketing technologies. Our purpose is to help our clients achieve their goals and grow beyond their own expectations.

We’re not your average marketing agency. Too often, agencies fail their clients because they don’t have the discipline to focus. We are built on focus.

By concentrating efforts on our data-based approach to marketing, we’ve generated significant increases in new business for our clients, resulting in substantial ROI and revenue.

After successfully helping countless clients develop their customer bases and acquisition strategies over the years, we’ve recently dedicated an entire division of our company to helping companies that help their customers. In 2017, we established Response Mine Health — a brand new health and wellness division of our agency with the sole objective to help companies that help others grow.
Long story short, we put your company and your goals first. We work hard, and smart, to help you acquire new qualified customers and patients.

Working to Create a Better, Healthier World—Together.

Why Work at Response Mine?

From our CEO, Ken Robbins

It’s my sincere mission to run a decent, kind and truthful company. As much as we are stewards and advisors to the great brands we call clients, we also consider ourselves stewards of careers.

We will challenge you to think clearly, hit difficult objectives and generally push yourself to excel.

For the rest of your career, it’s unlikely you will find another company like RMI.

We try not to fix problems. We try to design marketing and services that are of such high quality, the problems disappear.

The employees at RMI are what make it successful and as you already know from reading our core values, one thing I make a point to showcase every week is recognizing performance.

Every Monday morning at 10 am, we have a meeting in the main common area where we talk about the week to come, recognize our team for the outstanding performance and discuss any events or meetings coming up — it’s a great way to start the week and a great way to reinforce gratitude and performance.

Full Benefits from Day One

Full medical, dental & vision plans available. All full-time employees are eligible for benefits from day 1.

  • Pay for Performance
  • Healthcare & Life Insurance Benefits
  • Paid Vacation
  • Commuter Benefits & Transit Accessibility
  • Pet Friendly Workplace
  • Training, Education & Career Development
  • Fun Office Culture & Casual Work Environment
  • Free Onsite Parking

We believe in fair dealing, honesty, a strong effort and being thankful. These are the seven guiding principles by which we operate Response Mine.

1. Our Word is Our Bond - If we commit to doing something, we do it. We make agreements with care and we tell the truth.

2. We Encourage our Employees to Innovate - 90% of the companies listed on the Fortune 500 at its inception are gone. The implication? All business must evolve to thrive. Our employees are vital to that innovation.

3. We Strive for Excellence - Quality is scalable. Our clients deserve high-quality thinking and output and our business is designed to deliver.

4. We Do Not Take Advantage of Others - One school of business teaches you get what you negotiate. We believe the best business is built on a fair exchange of value. This is the only way for both parties to win.

5. We Respect Each Other’s Property - Whether items or ideas, we do not tolerate theft in any form.

6. We Recognize Performance - Every day in our company there are heroic efforts and brilliance. We aspire to see them and recognize the contribution of each team member. This, to us, is what makes business so much fun.

7. We Are Grateful - Thankfulness is like water and sunshine on your garden: they are essential to growth. Response Mine wouldn’t be in its second decade if not for the trust and confidence of our clients and employees. We are extremely grateful.

(Thank you Charles Brewer of MindSpring for offering of the original CV&Bs and advancing the revolutionary idea that adhering to principles is acceptable and desirable in business)

The thing I enjoy most about working at Response Mine Interactive is the degree to which the company engages employees & how responsive our team is with one another.

This is truly where marketing meets innovation.

When I first started working here, witnessing the results of many colleagues’ journeys to growth and development through their years with RMI said a lot about the company, and this was something I wanted to be a part of!

Company celebrations, lunches, and being a part of our women in the workplace group known as “The G.E.M.S. (Growth, Empowerment, Mentorship Sisterhood)” creates a friendly atmosphere and a comfortable environment that I enjoy working in.

Akilah Wolfe

Sales Agent

Response Mine Interactive Reviews

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Response Mine Interactive Founder and CEO Ken Robbins
Ken Robbins
19 Ratings
  • Featured Review

    "Not your ordinary call center & that's the reason I love it!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Agent in Buckhead, GA
    Current Employee - Call Center Agent in Buckhead, GA
    Positive Outlook
    Approves of CEO

    I have been working at Response Mine Interactive full-time (More than a year)


    The VP’s and even the CEO know you by name.
    The call center is right next to the marketing and executive offices – which means no time for slacking but it’s cool! 😊
    Once you get to know people around here, you realize how nice and supportive they are of your success.
    The office set up is so relaxing and I have a desk and not trapped in a cubicle.
    The best part is winning the sales incentives!


    Everybody is counting on you so you have to perform everyday! Things change just like any place else so you have to be flexible and able to adapt to different campaigns.

    Advice to Management

    Keep the incentives coming!!!!!!

See All 45 Reviews

Response Mine Interactive Photos

Response Mine Interactive photo of: Learning and development taking place in the main conference room
Response Mine Interactive photo of: All smiles from John today!
Response Mine Interactive photo of: Happy Hour!
Response Mine Interactive photo of: Monday morning company-wide meeting
Response Mine Interactive photo of: Pool Break!
Response Mine Interactive photo of: test
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Response Mine Interactive Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Sales Executive Interview

    Anonymous Interview Candidate in Atlanta, GA
    No Offer
    Positive Experience
    Difficult Interview


    I applied through a recruiter. The process took 3+ weeks. I interviewed at Response Mine Interactive (Atlanta, GA) in July 2018.


    I was contacted by a recruiter, Amy who was very pleasant. I didn’t know anything about the company but she did a great job getting me familiarized. I had an initial phone screen then a regular phone interview with a Senior Account Executive, a video interview with two more decision makers, and then a full day of interviews with 3 other people. It was really exhaustive but it’s a small organization and culture/fit was probably a big thing for them. That’s not to say that I wasn’t a good fit but there was someone else better from what I was told. I made it to the very end but came up short. It would be easy to trash the company but out spite because I was snubbed but They treated me exceptional and I’d interview again in a heartbeat.

    Interview Questions

    • What are three questions that you think will be asked in the interview?   Answer Question
See All 15 Interviews

Response Mine Interactive Awards & Accolades

  • AJC Top Workplaces, AJC, 2018
  • AJC Top Workplaces, AJC, 2019

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