Working at ResponseTek | Glassdoor

ResponseTek Overview

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Vancouver, BC (Canada)
51 to 200 employees
1999
Company - Private
Information Technology
$10 to $25 million (USD) per year
Vision Critical, National Institute for Health and Care Excellence, Medallia
From humble beginnings in Vancouver, to an international success story, ResponseTek is now one of North America’s fastest-growing tech companies (ranked by Deloitte) — boasting clients in over 60 countries around the world. Throughout our rapid growth, we ... Read more

Mission: CEM has moved beyond asking customers for feedback — it’s about having a two-way dialogue. We give companies the power to answer the vital question, “Did my customers have a good experience today?” By capturing feedback, taking the ... Read more

ResponseTek Reviews

3.0
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Recommend to a friend
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Syed Hasan
33 Ratings
  • "The worst experience ever, run away..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Vancouver, BC (Canada)
    Former Employee - Software Developer in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at ResponseTek full-time (More than a year)

    Pros

    Very smart people, lots of food and free coffee machine.

    Cons

    Smarties unreachable to share knowledge with the new developers, because of outsourcing to India, they expect you to received calls at 3:00 am, I had this feeling of manager watching me ALL THE TIME, writing down the time I went to eat, washroom, coffee, etc. the most horrible unpleasant experience, plus isolation of elite team with the rest of us, humiliating... I used to cry every day before work, but I needed the money, what can I say... I was very happy when I got another job I was looking after only one week I started at Responsetek, company takes advantage of newbies to Canada paying them way below of what they are worth exploiting them long hours in the uncomfortable new desks that don't fit tall people as they are the cheapest...

    Advice to Management

    There are so many things, I don't know where to start, company is just so bad... they would need to change just everything, if they at least pay accordingly to what they people work that would be a good start.

See All 52 Reviews

ResponseTek Photos

ResponseTek photo of: ResponseTek head office
ResponseTek photo of: CSR- Selling self decorated candles to raise fund for charity
ResponseTek photo of: Vancouver Office
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ResponseTek Interviews

Experience

Experience
75%
16%
8%

Getting an Interview

Getting an Interview
72%
9%
9%
9

Difficulty

3.3
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Regional Sales Director Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at ResponseTek in August 2016.

    Interview

    First screening call done by HR Executive, Called in half an hour later than scheduled time. Started with breif expectation of the person to be hired for teh job. Was also focused on getting information on exisitng Salary package.

    Interview Questions

    • Focus and emphasis was on individual contribution and got a perception that they are looking at one man for all jobs without any botheration to increase headcount in case business grows in the region. Seemed to be contended with serving existing clients as opposed to looking at growing in the region   Answer Question
See All 13 Interviews

ResponseTek Awards & Accolades

  • Canada's Fastest Growing Companies, Profit 500, 2014
  • Rocket Builders, Ready to Rocket, 2014
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