ResultsCX Overview

  • https://results-cx.com/
  • Fort Lauderdale, FL
  • 10000+ Employees
  • 1990
  • Company - Private
  • Consulting
  • $100 to $500 million (USD)

For three decades, ResultsCX has been a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty levels brands need to thrive and grow while improving ...
Mission: As a trusted partner, we inspire and create remarkable customer experiences with unbelievable employees and technology.

The latest conversations about Consulting

Join the conversation on

Consulting

1y

works at 

Deloitte

Harshest feedback you’ve ever received?

7,085

606 Comments

Read more on Fishbowl

Consulting

262.3K Members 

Ask candid career questions

Chat with the community.

-1 - https://www.fishbowlapp.com/bowl/consulting/posts?cf=gd&utm_medium=Glassdoor&utm_source=glassdoor.com&utm_campaign=Overview&utm_content=Industry-content-integrated-Overview&utm_term=ResultsCX~339533
Join the conversation on

ResultsCX Reviews

3.2
50%
Recommend to a Friend
68%
Approve of CEO
Chad Carlson
Chad Carlson
123 Ratings
5.0
Current Employee, less than 1 year

"Decent pay"

Dec 4, 2021 - Phone Operator in Martinsville, VA
Recommends
Positive Outlook
Approves of CEO

Pros

Getting to Work from home

Cons

Getting points for being absent due to medical reasons.
See All 850 Reviews

Diversity & Inclusion at ResultsCX

3.5
(233 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from ResultsCX Reviews and are not edited or altered.

How is diversity at ResultsCX?

...culture, diversity, camaraderie, supportive team...Read More

Read 4 more responses

ResultsCX Photos

+ Add Photo
ResultsCX photo of: MISSING VALUEResultsCX photo of: MISSING VALUEResultsCX photo of: MISSING VALUEResultsCX photo of: MISSING VALUEResultsCX photo of: MISSING VALUEResultsCX photo of: MISSING VALUEResultsCX photo of: MISSING VALUE

ResultsCX Interviews

Experience
Positive60%
Negative21%
Neutral20%
Getting an Interview
Applied online67%
In Person16%
Recruiter8%
Difficulty
1.9
Average
HardAverageEasy

  1. Customer Service Representative Interview

    Anonymous Employee in Galax, VA
    Accepted Offer
    Positive Experience
    Easy Interview
    Application

    I applied online. The process took 2 weeks. I interviewed at ResultsCX (Galax, VA) in Nov 2021

    Interview

    It was a very pleasant experience! The interviewer was very informative and answered all of the questions that I had. I am excited to work for them from my home.
    Interview

    When will you be available to start working?

    Answer Question

See All 123 interviews

ResultsCX Awards & Accolades

  • Best Training & Development & Best Strategic Value to the OrganizationICMI Award Finalist2019
  • Innovation RecognitionSociety of Workforce Planning Professionals (SWPP) International Conference2019
  • Site of the YearH&R Block2018
  • Rookie of the YearNICE inContact CX Excellence Award2018
  • Top Company for Customer References and Employee Growth as LeaderGlobal Outsourcing 1002016

Popular Careers with ResultsCX Job Seekers

JobsSalariesInterviews

ResultsCX FAQ

(52 Questions)

All answers shown come directly from ResultsCX Reviews and are not edited or altered.

See questions about:

What is paid time off like at ResultsCX?

...pay is on the low side of the pay scale, NO holidays are paid holidays and PTO is very low only 5 days per year....

December 31, 2020

Read more

See 11 more answers

Work at ResultsCX? Share Your Experiences

or