Working at Retail Properties of America | Glassdoor

Retail Properties of America Overview

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Oak Brook, IL
201 to 500 employees
Company - Public (RPAI)
Real Estate
$5 to $10 billion (USD) per year


Retail Properties of America, Inc. is a self-managed REIT focused on the acquisition, development and management of strategically located retail assets. As one of the largest owners and operators of shopping centers in the U.S., RPAI has a diversified mix of assets including ... Read more

Mission: RPAI is committed to maintaining the highest standards, creating exceptional growth opportunities and supporting the RPAI community of employees, retailers and partners through a focus on innovation, quality and the enhancement of shareholder value.

Retail Properties of America Reviews

  • Helpful (3)

    "It’s all about attitude"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Manager in Renton, WA
    Current Employee - Property Manager in Renton, WA
    Positive Outlook
    Approves of CEO

    I have been working at Retail Properties of America full-time (More than 10 years)


    Great people. The better your attitude the easier it is to get things done. The CEO and CFO aren’t hesitant to talk directly to the low man on the totem pole and provide direction, encouragement or seek answers to issues as the situation warrants. The department heads usually pick up the phone and are happy to assist. My direct supervisor has always expressed appreciation for the job I do and I have always felt that this was a sincere statement.


    I’ve enjoyed quite a bit of anonymity in my position. However, that seems to vary from office to office. Some people express feeling micromanaged by their supervisors and express discontent when they are held accountable for actions they were instructed to take. I believe a consistency in this regard would allow employees to feel a sense of ownership in what they do and prevent people from passing the buck and finger pointing. Teamwork needs to be all encompassing. Not satellite offices versus corporate or Leasing versus Property Management.

    Advice to Management

    No system, hardware or SOP changes during budget season. Seriously throws us off our game. I would also suggest moving away from the current goal system as a standard of measurement for employee compensation. Or if you are to continue, the goals should be scrubbed for feasibility. An employee trying to accommodate a goal only to be told by another department that the goal is unachievable creates frustration and sometimes resentment. Otherwise I have enjoyed every moment spent with RPAI.

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Retail Properties of America Photos

Retail Properties of America photo of: RPAI's Corporate Office - Collaboration Area
Retail Properties of America photo of: Annual Walk for Wellness House
Retail Properties of America photo of: COMM-UNITY Town Hall
Retail Properties of America photo of: The Shops at Legacy
Retail Properties of America photo of: Fordham Place
Retail Properties of America photo of: Downtown Crown
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Retail Properties of America Interviews



Getting an Interview

Getting an Interview





    Staff Accountant Interview

    Anonymous Interview Candidate in Oak Brook, IL
    No Offer
    Positive Experience
    Average Interview


    I applied through a recruiter. The process took a week. I interviewed at Retail Properties of America (Oak Brook, IL) in April 2015.


    Initial interview was arranged through a recruiter. Spoke with two managers and took a test. The test was on excel but you could leave notes on the test paper (I did it on each question in case they would give partial credit) There would have been a second and final interview but I didn't get called back.

    Interview Questions

    • How would you communicate on accounting issues with non-accounting personnel.   Answer Question
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Retail Properties of America Awards & Accolades

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