Working at RichRelevance | Glassdoor

RichRelevance Overview

San Francisco, CA
51 to 200 employees
2006
Company - Private
Information Technology
Unknown / Non-Applicable
Unknown
RichRelevance is the global leader in omnichannel personalization and is used by more than 230 multinational companies to deliver the most relevant and innovative customer experiences across web, mobile and in store. RichRelevance drives more than one billion decisions every ... Read more

RichRelevance Reviews

2.7
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Carl Theobald
0 Ratings
  • Helpful (1)

    "After some hiccups, still a solid place to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Seattle, WA
    Current Employee - Senior Software Engineer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RichRelevance full-time (More than 3 years)

    Pros

    I've done the glassdoor survey, I know what other companies are out there and thus I know compensation is good here.
    WFH is easy, PTO is easy, people don't micro manage you here.
    Real money coming in, we're profitable now, which feels great.
    It's a cliche - but the people your work with are great, aside from a rotten apple or 2.

    Cons

    We had layoffs about a year ago, that's rough to see happen.
    We had a bad CPO who did damage. Many good people left because of his poor executions. He should have been fired long before he quit himself.
    With the reduced size of 100-150 currently, there are not a lot of people that do the same thing I do, so I don't always have people that challenge me
    Offices over the world, talking to people in different timezones
    Little too heavily leaning on contractor companies

    Advice to Management

    RR is not great at growing fast, grow slowly. Your SF office needs good hires especially

See All 73 Reviews

RichRelevance Interviews

Experience

Experience
71%
14%
14%

Getting an Interview

Getting an Interview
50%
28%
14%
7

Difficulty

3.1
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Account Manager Interview

    Anonymous Employee in Seattle, WA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at RichRelevance (Seattle, WA) in October 2015.

    Interview

    I received an email directly from the hiring manager about an open AM role that I had applied for a week earlier. The initial "screen" call was about 45 minutes - there was great flow and an obvious interest on both ends. From there, she scheduled a 2 hour call with one director and two VP's - all of which were done via video conference. With that call going well, I was asked for 3 references. After passing that call, I was invited into the Seattle office (this is mostly a remote position as my boss would be in SF and she manages teams all over the country) to again virtually meet one more director and another well tenured VP. She and I had lunch right after those two calls. As the in-person interview was wrapping up, she had scheduled calls with all of my references within 48 hours. From there another follow-up call was scheduled a day or so later where she commented on a few potential "questions" regarding my work history and communication. She requested one more call for a short presentation on what {rr} does and soon thereafter, was issued a verbal offer.

    Interview Questions

    • Tell me about your most challenging account and how you handled it.
      What makes you a good account manager?
      How do you multi-task?
      What is your communication style?  
      Answer Question
See All 15 Interviews

RichRelevance Awards & Accolades

  • Bay Area Tech and Innovation Award – Best Advertising Tech’, SF Business Times, 2014
  • Best Places to Work in the Bay Area, San Francisco Business Times, 2013
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