Working at Ricoh USA | Glassdoor

Ricoh USA Overview

Malvern, PA
10000+ employees
Company - Public
IT Services
$10+ billion (USD) per year
We’re much more than just printers and copiers.

Today, we are empowering digital workplaces, which means connecting people to information faster and more conveniently than ever before. We deliver products, services, and solutions to help companies ... Read more

Mission: At Ricoh, we are committed to providing excellence: excellence that makes life better for people & helps sustain the planet’s resources. We approach everything positively & purposefully while bringing value to our ... Read more

Glassdoor Awards

Best Places to Interview: 2017 (#66)

Ricoh USA – Why Work For Us?

Since our beginning in 1962, we've been on the forefront of workplace innovation. Back then, that meant creating the first office fax machine, enabling people to work smarter, better and faster than ever before. Today, we're empowering digital workplaces, which means connecting people to information, faster and more conveniently than ever before. We'll help you to improve employee productivity, better serve your customers, and grow your business. As for tomorrow, that vision is already taking shape in our minds and labs. And as digital workplaces continue to change the way we work, our imagination will continue to help you work smarter.

Our Innovations
For nearly 80 years, we've been at the forefront of workplace innovation, revolutionizing the modern office with our products and solutions.

Our Advantage
We're empowering digital workplaces, connecting people to information fast and conveniently - and improving communication, efficiency and creativity.

As a key part of the RICOH Way, people are at the core of everything we do. That's why you won't just be a nameless face in the crowd here. You'll be a key part of the more than 21,000 diverse and dedicated team members we have across the country. So whether you’re on day five or five thousand of your time at Ricoh, you'll enjoy a culture designed to help you reach your potential as both an employee and a person.

Outthink Ordinary

Broadening the definition of diversity

Our definition of diversity is constantly evolving – extending beyond race and gender to encompass multiple dimensions of similarity and differences shaped from our rich variety of experiences.

We believe that innovation comes from seeking out and inspiring diversity in all its dimensions.

We inspire our employees to think, create and imagine.

We're interested in the future of work and how to do things differently, faster and more efficiently. In today's complex new world of work, we know it's not enough to just keep up. So instead of just changing the game, we're re-imagining it.

With our legacy of innovative technology and our deep expertise in capturing, transforming and managing information, we deliver solutions that power today's changing work environments. And with our commitment to ethics, you can be sure that we’re doing it with transparency, integrity and corporate social responsibility.


Being a healthy employee is the first step to becoming a happy one. So manage your personal health and wellness with our comprehensive medical, dental and vision insurance plans, which you can tailor to fit your needs.

If you want to advance your career or life, we offer many tools to help. With the Ricoh Learning Institute, you can build or enhance your skills in all areas of our business. We also offer tuition reimbursement for degree programs or courses related to your job responsibilities.


From the first day of your Ricoh career, you can start preparing for your retirement with the help of our 401(k) program, along with matching company contributions. And since life is also unpredictable, our various disability and life insurance plans can help you through whatever rough patches you may encounter.


Every person has a life beyond the office walls, so we provide a number of benefits to help you out. That includes paid time off, employee assistance programs, employee discounts, pet insurance and more.

Ricoh USA Reviews

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Joji Tokunaga
100 Ratings
  • Featured Review

    "Forward-thinking, Employee driven company"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist
    Current Employee - Front Desk Receptionist
    Positive Outlook
    Approves of CEO

    I have been working at Ricoh USA full-time (Less than a year)


    I adore my coworkers and manager, the hiring process was super easy, and the company invests in and encourages further employee training and development, which I have never seen in a company before.


    In the Managed Services division, my team is spread out at different sites and I only get to connect with those on my location

See All 1,956 Reviews

Ricoh USA Photos

Ricoh USA photo of: Ricoh
Ricoh USA photo of: Relay for Life
Ricoh USA photo of: Equipment Demonstration Room
Ricoh USA photo of: Ricoh
Ricoh USA photo of: Ricoh
Ricoh USA photo of: Ricoh HQ
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Ricoh USA Interviews



Getting an Interview

Getting an Interview





    OUTSIDE SALES Interview

    Anonymous Employee in Mason City, IA
    Accepted Offer
    Easy Interview


    I applied online. I interviewed at Ricoh USA (Mason City, IA) in September 2014.


    Online application followed up by recruiter verifying I was qualified. I then had a telephone interview with the district manager followed by another telephone interview by HR. I then met in person with the district manager for an in person interview to see if I was professional looking and outgoing. Wanted to see if ok with cold calls and quick on thought process.

    Interview Questions

    • How would you approach a new company about our products?   2 Answers


    Salary and health Benefits offered were decent. Car allowance was terrible

See All 302 Interviews

Ricoh USA Awards & Accolades

  • Training Top 125, Training, 2012
  • Global 100 Most Sustainable Corporations List, Corporate Knights, 2010
  • Global 100 Most Sustainable Corporations List, Corporate Knights, 2009
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at Ricoh USA? Share Your Experiences

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