I worked at RightNow Technologies full-time (More than 10 years)
Small company which provided flexibility and opportunities for diversity and travel. The work community was very supportive and friendly and I have carried the personal and professional relationships on to my future employment.
Sold to Oracle, thereby losing the flexibility and innovation of a small company. I wound up going to a BPO of RightNow so that I could stay with the product and continue working with great people in an industry I enjoy.
Advice to Management
I wish that RightNow had not sold to Oracle as I feel the product has lost a lot of the things that made it a world class CRM solution; however, the resources and innovations of a much larger company has it's benefits as well.
I applied through other source. The process took 3 weeks. I interviewed at RightNow Technologies (Reston, VA).
multiple sessions. some panel interviews with peers, managers, and VP of the branch. Travel was paid for by the company. Stayed in very nice hotel and had car rental and meals paid for.
I was able to negotiate base salary based on cost of living differential.
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