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RightNow Technologies Overview

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Bozeman, MT
501 to 1000 employees
Oracle
1995
Subsidiary or Business Segment
Information Technology
$50 to $100 million (USD) per year
BMC Software, SAP
RightNow Technologies can get answers quickly for and about your customers. The company provides customer relationship management (CRM) software used to manage customer service across multiple communications channels, including interactive voice, e-mail, chat, phone, and social ... Read more

RightNow Technologies Reviews

3.9
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RightNow Technologies Chairman, President, and CEO Greg R. Gianforte
Greg R. Gianforte
49 Ratings
  • "An excellent place to work"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Recommends
    Negative Outlook

    I worked at RightNow Technologies full-time (More than 10 years)

    Pros

    Small company which provided flexibility and opportunities for diversity and travel. The work community was very supportive and friendly and I have carried the personal and professional relationships on to my future employment.

    Cons

    Sold to Oracle, thereby losing the flexibility and innovation of a small company. I wound up going to a BPO of RightNow so that I could stay with the product and continue working with great people in an industry I enjoy.

    Advice to Management

    I wish that RightNow had not sold to Oracle as I feel the product has lost a lot of the things that made it a world class CRM solution; however, the resources and innovations of a much larger company has it's benefits as well.

See All 66 Reviews

RightNow Technologies Photos

RightNow Technologies photo of: Main entrance
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RightNow Technologies Interviews

Experience

Experience
50%
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20%

Getting an Interview

Getting an Interview
75%
12%
12%

Difficulty

3.1
Average

Difficulty

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  1.  

    Client Success Manager Interview

    Anonymous Employee in Reston, VA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 3 weeks. I interviewed at RightNow Technologies (Reston, VA).

    Interview

    multiple sessions. some panel interviews with peers, managers, and VP of the branch. Travel was paid for by the company. Stayed in very nice hotel and had car rental and meals paid for.

    Negotiation

    I was able to negotiate base salary based on cost of living differential.

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RightNow Technologies Awards & Accolades

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