RingCentral Pay & Benefits | Glassdoor

RingCentral Overview

Belmont, CA
1001 to 5000 employees
2003
Company - Public (RNG)
Telecommunications
$100 to $500 million (USD) per year
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforces to be connected anywhere and ... Read more

RingCentral – Why Work For Us?


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Since 2003 RingCentral has helped over 300,000 customers think differently, operate reliably, and communicate and collaborate more effectively. RingCentral is a global fast-paced, growing technology company who is always on the look out to add skilled peers to the team.

Our cloud phone solution grows with a business, scaling as easily as hot butter spreading over warm toast. Customers seeking high quality of service, low capital expenditures, reduced operational costs, ease of management and an intuitive user experience delivered seamlessly on multiple devices (desktop, laptop, tablets, smart phones, etc.) and operating platforms choose RingCentral. 

 


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RingCentral provides competitive compensation and great benefits:

  • Medical, dental and vision insurance
  • Paid time off
  • Holidays
  • Flexible spending account

Check out your available opportunities at https://www.ringcentral.com/whyringcentral/jobs.html 

CEO, Founder and Chairman of the Board

Vlad Shmunis founded RingCentral in 1999 and launched RingCentral's cloud business phone service in 2003. He developed the service based on the need he saw among businesses for an alternative to inflexible and expensive hardware-based phone systems.

Since founding RingCentral, Shmunis has led the company in reimagining business communications. Today, the company empowers hundreds of thousands of businesses and their employees to work with unparalleled freedom and in imaginative new ways, via a wide variety of mobile and fixed line devices in traditional as well as dispersed work environments.

Shmunis has more than 25 years of industry and management experience. Prior to launching RingCentral, he founded and served as the CEO of Ring Zero Systems, a desktop software communications company. After shipping more than 25 million copies of its Windows software through partnerships with leading PC manufacturers, Ring Zero Systems was acquired by Motorola.



President

David Berman is president of RingCentral where he provides leadership across the business to develop, communicate, and implement RingCentral’s vision, mission, and overall strategic direction. With more than 20 years of experience in the software technology industry, Berman is known for his innovative, highly successful sales and go-to-market strategies as well as his expertise leading high-performing organizations.

Prior to joining RingCentral, he served as president and CEO of Affectiva, Inc., the global standard for real-world accuracy and relevance in emotion analytics. Here Berman developed the Affex SaaS platform for facial coding based on innovative research from Massachusetts Institute of Technology (MIT).

Before that, Berman was president of Worldwide Sales and Services at WebEx Communications, a position that he held through the acquisition of the company by Cisco. In that role, he was responsible for WebEx's revenue plan, and the go-to-market strategy. A pioneer in the SaaS industry, Berman created and implemented the revolutionary web-touch sales and support model, which was key to the company's 100X revenue growth.




Executive Vice President and Chief Financial Officer

Clyde Hosein is the executive vice president and chief financial officer at RingCentral, where he leads finance. Prior to RingCentral, Clyde was chief financial officer of Marvell Technology Group. Clyde also served as Marvell's Chief Operating Officer for a period of time. Prior to Marvell, Clyde served as CFO of IDTI, and Candescent - a display start-up.

Earlier in his career he held engineering, operations and finance positions at IBM. Clyde is a highly regarded executive in the technology industry and is well-known by the investment community. He was named by Institutional Investor as one of the top 3 CFOs in the semiconductor industry for three years in a row. He also sits on the board of directors of Cree Inc., a publicly traded company that develops and manufactures LED products.



Executive Vice President of Innovation

As RingCentral's executive vice president of innovation, Kira Makagon leads product strategy, product management, engineering and operations. She has more than 20 years of product strategy, global technology management and senior leadership experience. Prior to joining RingCentral, Makagon founded and served as the president of Red Aril, a pioneer in real-time audience and media optimization solutions, which was acquired by iCrossing, a Hearst company.

Prior to that, Makagon co-founded and held key executive positions in flagship online marketing and CRM companies, including Octane Software, which was acquired by E.piphany, and Scopus Technology, where she led multiple generations of CRM products to market.



Executive Vice President of Marketing and International Business

David Sipes is the executive vice president of marketing and international business at RingCentral. He is a technology entrepreneur with rich sales and marketing expertise in the B2B sector. Before joining RingCentral, Sipes co-founded Branders.com, the nation’s largest online B2B seller of promotional items. He served as the company's COO for nine years.

Before that, Sipes worked in brand management at Pepsi-Cola and was a principal at Booz Allen Hamilton. At Booz Allen, Sipes worked in the marketing intensive group, providing strategic guidance to marketing and media companies such as Heinz Corporation, Callaway Golf and Universal Pictures.



Senior Vice President of Strategy

Praful Shah, the senior vice president of strategy for RingCentral, is responsible for defining the company’s business, product and marketing strategy. Shah brings more than 20 years of experience with major technology companies in the software and cloud industries.

Before joining RingCentral, Shah worked at WebEx from its founding days until its acquisition by Cisco in 2007. At WebEx, Shah held various executive management positions, including vice president of strategic communications, online products, product marketing and business development.

Shah previously served as the senior director of marketing for the Internet Products and Database Products Divisions at Oracle. Prior to joining Oracle, Shah held senior-level positions at Tandem Computers in product marketing and performance engineering.



Senior Vice President of Worldwide Sales

As RingCentral's senior vice president of worldwide sales, Ryan Azus is responsible for growing the company’s sales channels and developing new markets. He has 12 years of executive-level experience in the Internet and software-as-a-service industries.

Prior to joining RingCentral, Azus worked at both Cisco and WebEx. As WebEx's vice president of online sales, he successfully drove sales to help the company grow from an early-stage startup to a public company. He was a key contributor to WebEx's success from a pre-IPO company in 2000 through its acquisition by Cisco Systems.



General Counsel and Senior Vice President of Corporate Development

John Marlow serves as RingCentral's general counsel and senior vice president of corporate development, where he oversees business and legal affairs. Before joining RingCentral, Marlow was the founding and managing partner of Entrepreneurs Law Group (ELG), a boutique law firm based in San Francisco specializing in corporate, securities, tax and intellectual property matters. Before founding ELG, Marlow was a partner in the San Francisco office of Reed Smith, a full-service international law firm.



Co-Founder and Chief Technology Officer of RingCentral

Vlad Vendrow is the co-founder and chief technology officer of RingCentral, where he is the key architect of the RingCentral cloud phone solution. In this position, he is responsible for enabling RingCentral’s innovation while maintaining overall design to ensure the scalability and availability of the RingCentral solution.

Prior to RingCentral, Vendrow served as the director of engineering at Ring Zero Systems and Motorola. His accomplishments include leading the development of the Ring Zero phone and fax communications software that shipped over 25 million copies worldwide.



Senior Vice President of Global Customer Care

Walt Weisner is the senior vice president of global customer care at RingCentral, where he is responsible for delivering global customer care to RingCentral’s customers and partners. Walt is an experienced SaaS executive with a track record of building world-class service and support organizations focused on delivering success for both small businesses and enterprise customers.

Most recently Walt served as Senior VP of Global Customer Care at Good Technology. There, he developed and scaled key functional areas, including customer- and partner-satisfaction programs and worldwide customer care, and he also led the company’s cross-functional customer-experience initiatives.

Prior to Good Technology, Walt held executive leadership positions at ServiceNow, Shoretel, and WebEx where he was responsible for building and scaling first rate post-sales service and support teams. This included worldwide technical support, training & certification, installed base-account management, customer retention, and voice-of-the-customer programs. He also led similar teams at InternetConnect and Nextel.






 undefinedGetVoIP.com Top Cloud Communications Provider (2014)

 VoIP review site, GetVoIP.com awarded RingCentral as the Top Cloud Communications Provider for 2014. They recognized RingCentral products for their ease of use, professional presence, greater mobility, and cost efficiency.



undefinedTMC Product of the Year Award

RingCentral Office received TMC’s 2014 Internet Telephony Product of the Year Award based on innovation, quality of service, and providing a real solution for business communication needs.


undefinedTop Ten Reviews Gold and Excellence Awards

It's our third year! RingCentral Fax and RingCentral Office have been named as TopTenREVIEWS Gold Awardees.

Here's what TopTenREVIEWS had to say about our products:

"RingCentral is a business VoIP service with automated call-distribution queues, customizable plans, mobile apps and more. This cloud-based private branch exchange (PBX) system hosts your telephones and routes your calls, whether you use a traditional phone connected to an analog telephone adaptor, a phone made for VoIP, a mobile phone or a headset connected to a computer. In addition to that, you can adjust your settings through your smartphone. This business VoIP provider offers a 99.99 percent service level agreement and a reliable, fully redundant network. For these reasons and more, RingCentral is our TopTenREVIEWS Gold Award winner."


Choosewhat Certified

RingCentral has been named as one of the providers on ChooseWhat online fax section that is receiving the ChooseWhat Check. The ChooseWhat Check is given to providers based on the following criteria: 1. Affordability 2. Customer Support 3. Easy to use 4. Regularity of product/service updates

 

RingCentral: Winner 2012 - Named an OnDemand 100 leading cloud infrastructure company by AlwaysOn

On its third annual event dubbed OnDemand 2012, Alwayson declares its winners with RingCentral one of top 100 private emerging Internet companies in the category of Cloud Infrastructure.

OnDemand is an annual event where top Internet companies square off with current industry players pioneering cloud computing and Software-as-a-Service (SaaS). The executive event features high-level debates on how Internet companies create, store, distribute, analyze, and take advantage of mission-critical data. OnDemand 2012 showcases top CEOs who are revolutionizing the way enterprises is radicalized by the Internet.

 

RingCentral Reviews

3.2
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Approve of CEO
RingCentral Founder, Chairman & CEO Vlad Shmunis
Vlad Shmunis
159 Ratings
  • Helpful (4)

    "Absolutely love working at RingCentral!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Associate in Belmont, CA
    Current Employee - Marketing Associate in Belmont, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RingCentral full-time (Less than a year)

    Pros

    Amazing benefits, breakfast and lunch served every day, well-stocked kitchens, friendly and supportive coworkers & managers, INCREDIBLY flexible hours, get to WFH at least once a week, transparent management, great pay, and most importantly a GREAT work-life balance!

    Cons

    I'm a bit younger so sometimes I wish there were more people <25 years old that I can easily relate to. Otherwise, none.

    Advice to Management

    Please keep developing the talented people you have and treat them so well that they never want to leave!

See All 263 Reviews

RingCentral Photos

RingCentral photo of: NYSE RNG 9/27/2013
RingCentral photo of: Headquarters
RingCentral photo of: Tennis tournament
RingCentral photo of: CMO-nominated Marketing leaders attend Executive Leadership Program at UC Berkeley: Fabio Ramos, Mariana Kosturos, Mahvish Bari, Jim Payne, Alex Kriney, Najwa Smith.
RingCentral photo of: Halloween Pumpkin Carving Fun
RingCentral photo of: Marketing Team Offsite
See All PhotosSee All

RingCentral Interviews

Experience

Experience
36%
12%
50%

Getting an Interview

Getting an Interview
42%
34%
15%
3
2
1

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Director Interview

    Anonymous Interview Candidate in San Jose, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at RingCentral (San Jose, CA) in August 2017.

    Interview

    First an email from recruiter 1 asking me to list my experience in a particular area. I was then told I would have a phone screen, but they neglected to say who with. When I asked for the name or role of the person I would talk to, I received no response.

    Then a phone screen with recruiter 2. Typical questions. He ended the screen asking about salary range. It was at this point we realized I would be on the high end of what they were thinking of paying. He said he wanted to talk to the hiring manager and he would get back to me. And...he didn't.

    A previous colleague of mine had made it to onsite interviews and deep into the process. When I got the call for the phone screen, I reached out to my friend to find out what happened. He didn't know. They never followed up even after he pinged them. I don't expect a follow up from a phone screen even though the recruiter said he would do it. But I do think that my friend should have received at least an email telling him they decided to keep looking.

    Interview Questions

See All 82 Interviews

RingCentral Awards & Accolades

  • Customer Service Team of the Year(Bronze), American Business Awards (the Stevies), 2015
  • leader in the Magic Quadrant for Unified Communications as a Service, Gartner, 2015
  • Editors’ Choice Award, PC Magazine, 2015
  • Top Cloud Communications Provider, GetVoIP, 2014
  • TMC Product of the Year Award, TMC, 2014
See More

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