Working at RingCentral | Glassdoor

RingCentral Overview

Belmont, CA
1001 to 5000 employees
2003
Company - Public (RNG)
Telecommunications Services
$100 to $500 million (USD) per year
RingCentral, Inc. (NYSE: RNG) is a global provider of cloud enterprise unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforces to be connected ... Read more

Mission: With a dedicated workforce of more than 2,200 in 7 locations worldwide, we wake up every day with a passion for fulfilling our customers’ needs, implementing go-to-market strategies, and creating innovative, market-leading products.

Company Updates

  • Are you in ecommerce? Read these tips to help you retain your customers and enhance your team productivity. “Bad customer service is causing UK businesses £37 billion per year, but it doesn’t have to affect you.” A reliable communication tool is an investment that could help you keep both your team and customers satisfied.

    The Ecommerce Customer Journey Mistakes that are Losing You Customers

    59% of online shoppers will stop shopping with you after a bad experience, and 40% of those customers will tell others about it. What's more worrying, is A positive customer journey is not only vital for keeping your existing customers, but it's also crucial for attracting future customers.

  • RingCentral is recognised again and positioned furthest in the 2018 Gartner UCaaS Magic Quadrant! “2018 so far has been a record year for RingCentral. We’ve delivered new innovations, expanded into new global markets, and seen significant growth and momentum in the mid-market enterprise. And we’re only getting started.”

    2018 Gartner UCaaS Magic Quadrant: Positioned Furthest Within The Leaders Quadrant For Completeness Of Vision And Ability To Execute

    We're recognised once again as a Leader in the 2018 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) worldwide. This year we RingCentral recognised once again as a Leader in the 2018 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide.

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RingCentral – Why Work For Us?


RingCentral brings teams, customers, and partners together virtually for real-time work. We are a recognized and leading provider of global enterprise cloud communications and collaboration solutions. Our customers receive the full and integrated benefits of voice, video conferencing, team messaging and collaboration, online meetings, and integrated contact center in one easy-to-use experience. 

Join the team that empowers today’s mobile and distributed workforce to communicate, collaborate, and connect from anywhere, on any device.

Make an impact on thousands worldwide in how they communicate and collaborate. Join the team that gives them the freedom to connect when they want, how they want, and wherever they are.

RingCentral, Inc. (NYSE: RNG) is a global provider of cloud unified communications and collaboration solutions. In 2003 we broke the chains of legacy on-premise communication systems that tied up budgets, time, and resources. We replaced it with a more flexible and cost-effective communication and collaboration system that puts control and power back to today’s IT managers and mobile and distributed workforces.

You’ll be part of a team that pushes past boundaries—giving our customers an integrated solution that includes voice, video, team collaboration, and contact center capabilities. We also provide an open platform that plays well with today’s leading business apps while giving customers the flexibility to customize their own workflows

Join the winning UCaaS team that is consistently recognized in our industry for its ability to execute on vision. RingCentral is a leader in the 2017 Gartner Magic Quadrant for Unified Communications-as-a-Service worldwide for the third consecutive year. Though we are headquartered in the San Francisco Bay Area, we have many opportunities around the world.

We strive to serve as a trusted leader both to customers and employees.

Our team members work to help customers drive strategic value, agility, and growth in their organizations. RingCentral is committed to providing consistent, reliable, and unified communications and collaboration experience that helps to get more done with less effort, so they can thrive in this digital age.

You’ll focus on delivering innovation that drives better connection in the workplace. That is why RingCentral’s core values revolve around being:

  • Focused: We drive progress, creativity, and accountability that create great outcomes for our customers.
  • Innovative: We nurture creativity and integrity that generates long-term value for our customers and employees.
  • Trusted: We show a commitment to our customer’s success by building reliable and secure products that they can depend on.
  • Empowering: We give IT managers more control through easy management. We enable end-users to communicate from wherever, whenever, and however, they choose.

Great hires deserve great benefits and programs.

Competitive compensation

Get a great salary that rewards you for your unique skills and background. And why wait for an entire year to receive a bonus? We pay them quarterly.

401k and ESPP

There’s no better time than now to plan for your future. Our 401k match and employee stock purchase programs help you get there.

Two square meals and snacks

Enjoy breakfast and lunch freshly prepared for you—five days a week. Plus our break rooms are always well stocked with yummy drinks and snacks.

Holidays and PTO

We offer 10 holidays and 3 sick days, plus a generous flexible PTO plan. Just work with your manager to schedule as much time off as you’d like during the year. Imagine, no more counting vacation days!

Health benefits

We offer comprehensive medical, dental, and vision plans to meet your specific needs. You can also choose to set up a pretax flexible spending account (FSA) to help cover your healthcare, dependent care, and public commute costs.

And more…

Whether it’s life insurance, employee assistance (EAP), commuter benefits, or travel assistance, we’re always looking out for your best interests.

 

Take the first step to get these great benefits. Go to the Career Section and see what careers we have available!

Hitch your career to the team that gets wide recognition for its industry leadership, customer satisfaction, and company culture. We are perennially recognized by analysts like Garner, Frost & Sullivan, and IDC.

See here for our most recent awards. If you want to see more, go to our recognition page.

A Leader in the 2017 Gartner Magic Quadrant for Unified Communications Service, Worldwide (2017)

Gartner selected RingCentral as a Leader in the Magic Quadrant. In addition, RingCentral was positioned as the most “visionary” company on the quadrant.

Frost & Sullivan’s 2017 UCaaS Company of the Year Award (2017)

Selected for best practices in hosted IP Telephony and UCaaS Industry for the second consecutive year. Frost & Sullivan’s independent analysis demonstrates that RingCentral stands out as the leader in the North American cloud communications services market.

Gold International Stevie Award for RingCentral Glip®Unified Messaging (2017)

RingCentral was named the winner of a Gold Stevie Award in the Mobile Site and App / Messaging category, International Business Awards.

Forbes Most Trustworthy Companies Award (2017)

The Forbes List of 100 Most Trustworthy Companies is assembled every year by MSCI ESG Research, an independent research firm that vets more than 5,500 publicly-traded North American companies to identify those that consistently display transparent accounting practices and concrete corporate governance.

Silver Stevie Award—Customer Service Department of the Year (2017)

RingCentral was awarded the Silver Stevie® Award for Customer Service Department of the Year. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals.

The Denver Post Top Workplaces Program (2017) 

The Denver Post has recognized 141 companies and organizations in Denver as Top Workplaces 2017. These companies have been recognized as Top Workplaces based solely on surveys about the workplace completed by their employees.

TMC Unified Communications Excellence Award (2016)

The Unified Communications Excellence Award recognizes and honors companies who have developed exceptional unified communications hardware, software, and services that are leading the way in this growing industry.

RingCentral Reviews

4.0
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RingCentral Founder, Chairman & CEO Vlad Shmunis
Vlad Shmunis
341 Ratings
  • Featured Review

    Helpful (1)

    "Innovation Never Stops"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at RingCentral full-time (More than 5 years)

    Pros

    ** You have a voice when it comes to ideas
    ** Year over year company growth is amazing
    ** The company takes care of you
    ** Executive staff (at HQ) are approachable
    ** Great career advancement opportunities

    Cons

    None really. Sure, it's fast paced and things change a lot but there is a method to the madness and being busy is much better than not.

    Advice to Management

    Keep up the communication and continue showing the love to the folks that make the magic happen. Stay true to the roots that have built this company into an industry leader and it will only get better!!!

See All 485 Reviews

RingCentral Photos

RingCentral photo of: RingCentral experts take a quick photo before the booth opens at Enterprise Connect 2018.
RingCentral photo of: "Havana Nights" attendees having fun at the step-and-repeat!
RingCentral photo of: Sangeeta Walsh at the AWS booth demoing RingCentral Meetings for Alexa for Business at Enterprise Connect 2018
RingCentral photo of: A RingCentral expert demos RingCentral Glip to prospective customers.
RingCentral photo of: The Marketing team with the Golden State Warriors 2017 NBA Champions Trophy at ConnectCentral 2017.
RingCentral photo of: Ryan Azus, biggest fan of Halloween and holiday spirit, closing deals for month end as captain of RC’s sales team.
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RingCentral Interviews

Experience

Experience
42%
11%
47%

Getting an Interview

Getting an Interview
39%
31%
20%
6
2
2

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ months. I interviewed at RingCentral.

    Interview

    Applied through LinkedIn. I never heard back so I researched the recruiter and contacted her directly via LinkedIn . I had a 30 minute phone interview with the recruiter. After that I was invited for an in-person interview where I interviewed with three managers and shadowed-it took about three hours.

    Interview Questions

    • What are three things your old boss would tell me you need to improve on?   1 Answer
See All 135 Interviews

RingCentral Awards & Accolades

  • Leader in the Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide Report, Gartner, 2017
  • Bay Area Best Places to Work, San Francisco Business Times and the Silicon Valley Business Journal, 2018
  • Top Workplaces, Denver Post, 2018
  • Best of Show for Cloud Solutions at ITEXPO East, TMCnet, 2013
  • Editor's Choice by PC Magazine, PC Magazine, 2013
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