Mission: Riot aspires to be the most player-focused company in the world.
Best Places to Work: 2016 (#18)
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In 2012 we wrote our manifesto: a statement of who we believed we were as a young company still at the beginning of its journey. It served us well for many years, but didn’t evolve along with us. Today, we need values that represent who we want to be for our next chapter.
On our website are our updated values. We talked to more than 1,700 Rioters, asking them who we need to be to deliver on our promise to players. To make these values true, we promise to institutionalize these values throughout Riot, so they become a part of every Rioter’s daily reality.
Our ambition is that Riot will be the best place to work for all those who are passionate about our mission.
We aspire to be the most player-focused game company in the world. Riot Games was established in 2006 by a couple of entrepreneurial gamers who believe player-focused game development can result in awesome games. In 2009, we released our debut title, League of Legends, to critical and player acclaim.
We know players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.
WHERE WE PLAY
Riot Games’ HQ is based in sunny Los Angeles, California, and we’ve got 23 offices across the globe. Our international teams ensure that player experiences aren’t lost in translation - no matter your latitude and longitude, you’re a Rioter.
We work in a collaborative, fast-paced and learning-rich environment with a veteran development team anchored by accomplished leaders in engineering, design, art, publishing and more. We don't believe in micro-management - Rioters have lots of room to manage themselves, and teams of Rioters operate with tons of freedom to unleash their creativity.
Let’s be real about the pace of life at Riot. Rioters work hard. That’s because constantly delighting and earning player trust is hard work. And it’s also because Riot’s an unabashed meritocracy -- where professional competence, quality of craft, and ultimate delivery of extraordinary results matter a great deal. Rewards and recognition are allocated based on performance, not seniority, likability, or anything else.
So we work hard. But not stupid hard. Healthy professional careers are built sustainably. Crushing it for a month or a quarter and then burning out isn’t healthy. We expect everyone at Riot to establish a high-performance pace that they can comfortably sustain for years. And we expect Rioters to take advantage of our open PTO policy (see “Our Benefits” section) to relax, recharge, and reinvigorate .
Riot's a global company – in addition to the Los Angeles headquarters (located just minutes from the beach), we've got offices in Berlin, Brighton, Dublin, Hong Kong, Istanbul, Mexico City, Moscow, New York, St. Louis, Santiago, São Paulo, Seoul, Shanghai, Sydney, Taipei, Tokyo, and more.
Our goal is to become the most player-focused company in the world. With this mission in mind, we develop high-quality games and services enjoyed by players around the world.
To help ensure that every hire is truly onboard and aligned with our mission to serve players, we rigorously screen every candidate not just for skill and experience but also for cultural fit. To this end, we also offer new hires cash to quit -- because we want everyone here to be really bought into our mission and values.
We also take play seriously. For us, it’s never "just a game." We play lots of games, especially our own. Everyone’s first day at Riot begins with a play test. We try to make it a daily habit. Although we’re serious professionals, we don’t take ourselves too seriously. Whether it’s memes in presentations, squirt guns at Show & Tell, or the PC Bangs built into the heart of new offices, we make time for play and fun.
At our core, we're a group of passionate people who embrace new challenges, thrive in finding smart, out-of-the-box solutions, sometimes lose things, and love League of Legends and this industry. If this sounds like a team you'd like to be a part of, check out our job openings in Los Angeles, Berlin, Brighton, Mexico City, Dublin, Hong Kong, Istanbul, Moscow, New York, St. Louis, São Paulo, Seoul, Sydney, Taipei, Tokyo, and Santiago.
As we focus on creating the best player experiences, we also strive to create a place where Rioters will thrive. Here are a few of the benefits for Rioters in Los Angeles:
PERKS BEYOND THE NORM
It's Riot Games, Inc., policy to provide equal employment opportunity for all applicants and members of the Riot team. Riot doesn't unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, or any other category protected by applicable federal and state law. Riot also makes reasonable accommodations for handicapped and disabled Rioters.
If you're an ambitious undergrad or grad student who shares our passion for games (especially League of Legends) and are eager to get into scrapes with challenging work, think about spending a summer with us. Look for info on open intern positions and our Internship Program here.
Each hosting team will supply its interns with meaty projects, honest mentorship and lots of opportunities to get to know Riot Games overall. Interns will playtest new champions and features, gain first-hand experience serving on the front lines of player support, attend leadership seminars and industry education via Riot U, enjoy events with the rest of Riot including Riot Rumble, League skills training, and early new movie screenings. Riot interns also receive housing for the summer.
I have been working at Riot Games full-time (More than 5 years)
At its core, Riot is humble. Clearly, mistakes have been made, but when flaws or failures are identified Riot not only strives to fix them, but also holds itself highly accountable for them happening in the first place.
Leadership genuinely cares about making the company a safe and prosperous place for every Rioter. Steps are being taken to properly identify and remove bad actors, as well as ensure that every person here understands how to be their best self and how to combat wrongdoing. I have strong faith that Riot will emerge from the recent turmoil as an example for other gaming and tech companies to live up to. Riot is always willing to listen to feedback and learn from its mistakes. The company's not perfect, but it aspires to correct its imperfections at every opportunity.
While no company is entirely free from office politics, it is not difficult to navigate them, or avoid them, or call them out here. I fear that some Rioters take for granted how much voice and empowerment they have here.
Beyond that, Riot treats us very well in general. We have excellent benefits, amenities, work/life balance, perks, and (to my knowledge) very competitive pay. Having worked in other companies and in other industries, Riot is by far the most refreshing environment I've encountered in my professional life. I can trust fellow Rioters to do their best and I can trust Riot to do right by me.
I would say Riot's biggest fault is that many career growth paths are not well defined. This issue is exacerbated by the fact that Riot strives to hire very talented, ambitious people. It's not quite as much of a struggle for the mature disciplines at Riot, such as Technology and Art. Those are large segments of the overall org, but there are many disciplines that need to catch up on this front. On the plus side, Riot has identified this as an area for vast improvement and is taking organization-spanning steps to improve it. I'm excited to see the fruits of those efforts.
Advice to Management
Please keep listening and communicating! I've been with Riot for about five years, and I've never felt more connected to or confident in leadership than I am now. I truly hope the current state of visibility, accessibility, and transparency from leadership continues.
Riot's up against some massive challenges, but I'm confident leadership has built momentum in the right direction. If they stay the course we'll grow to be stronger than ever. I believe the future is bright for Riot.
I applied online. I interviewed at Riot Games (New York, NY).
Two phone interviews, then one in person interview. Wasn't told ahead of time that there would be another interviewee there, but there was. Eventually was told that they didn't have the resources for the internship so it was being cancelled. Interview process was alright, but being cancelled on wasn't.
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