Mission: We care for the behavioral health of our community.
"...if you don’t let it cripple you and you use it for something positive and productive, it’s like a superpower." #treatmentworks
Riverbend CEO, Peter Evers, was a guest on NHPR recently discussing services for teens struggling with opioid use.
Riverbend Community Mental Health is one of the largest providers of community-based behavioral health services in New Hampshire. Our core services include 24/7 emergency services; counseling services for children, adults, and families, addiction recovery services, and community support, vocational services, and residential programs for adults and seniors. Evidence-based models of treatment guide all our work, and we strongly believe in the power of self-directed growth and recovery.
As a Riverbend employee, you’ll be joining a team of focused, hard-working, creative people who are passionate about delivering high quality behavioral health services, developing innovative responses to meet critical needs, and doing work that is both challenging and rewarding. Riverbend is an equal opportunity employer and is committed to building a safe, inclusive working environment for people of all backgrounds.
One hundred seventy-five years ago – in 1842 to be exact – the “New Hampshire Asylum for the Insane” (the forerunner of New Hampshire Hospital) was constructed in Concord, NH.
Fast forward 110 years to the late 1950’s.
The Center opened its doors in 1964 with an operating budget of $20,000.
From the start, there was an ever-growing demand for services. Responsiveness to community need was a core value of the Center, so it expanded and diversified.
By the end of the 1970’s the Center had become a comprehensive, regional community mental health agency.
In the 1980’s, the State of New Hampshire chose to focus its funding primarily on services for people with long-term or severe mental illness, children and the elderly.
Changes during the 1990’s included increasing pressures on the managed care front and tremendous growth in developing comprehensive, community-based supports for people with the greatest needs, including children and adolescents and their families, and adults and elders.
Riverbend entered the 21st Century with more awards.
As the healthcare environment has changed, Riverbend adapted and continued to be a leader in its field.
While community mental health has seen incredible growth over the past fifty years, practitioners continue to be challenged to meet increased demands for services in an environment of declining resources.
From its pioneering early days, as a two-person operation in 1964 to the present, Riverbend has been creative and resourceful in remaining true to its mission and vision.
Appreciative Inquiry: Riverbend employees explore possibilities
As a lead up to creating the Strategic Plan, Riverbend conducted an Appreciative Inquiry process to gather feedback from current staff about organizational strengths, as well as explore a range of structural, managerial, and career-building possibilities.
Appreciative Inquiry (AI) is a model for analysis, decision-making, and the creation of change that was developed in the 1970s by David Cooperrider, Sursh Srivastva, Diana Whitney and others at Case Western Reserve University. AI works on the assumption that whatever you want more of already exists in all organizations. While traditional problem-solving processes separate and dissect pieces of a system, AI generates images that affirm the forces that give life and energy to a system.
Anyone who has ever experienced an Appreciative Inquiry process can attest to the value of putting a positive frame on solving problems, and building an organization utilizing what works, rather than just trying to fix whatdoesn’t. A range of AI case studies and other resources are available at the Case Western website.
The employee comments presented below are a small, but representative, sample of the comments we recorded during Riverbend’s Appreciative Inquiry process. Comments are organized into categorical themes below:
Support from leadership and colleagues
Teams and team development
Appreciative inquiry and communication
Client change and engagement
Concord New Hampshire is ranked one of the nation’s top micropolitan (population under 50,000) communities, year after year. Our excellent schools and colleges produce a well-educated workforce, and we are proud to be home to one of the finest health care networks north of Boston (about 1.5 hours south).
In addition to our vibrant downtown, business community, and wealth of cultural offerings, the Concord area is the perfect place to raise a family, grow a business, or explore New England’s rich history, culture, and natural wonders.
*Concord, NH - State House located on Main St. in Concord.
*Beautiful umbrellas overhead in Capital Plaza in downtown Concord, NH.
Downtown Concord was recently remodeled and offers a variety of shops, dining options, and theater. Concord is also the home to the Capitol Center for the Arts which brings in a variety of performing arts shows throughout the year.
*Main St., Concord NH - A very walkable community!
**Fall in New Hampshire
Fall in NH is quite lovely. No matter where you choose to live in the state, you can look out your window and enjoy colorful foliage. Fall activities around the state include hiking, biking, boating, leaf-peeping, riding an ATV, camping or attending any number of agricultural fairs. Fisherman enjoy many hours in boats or from the shore hauling in their catches of the day.
*Winter in NH
We're fortunate to have a wonderful winter season in NH. Skiiers enjoy many options for downhill and cross country enjoyment. Many ski areas have snow tubing as well for the non-skiiers among us. Ice fishing derbys are quite popular around the state too. Do you like to ice skate? You can do so both indoors and outdoors. Winter hiking is quite popular too. You may need to pack some winter gear to stay warm through the season, but it is truly a beautiful time of year.
*Summer crops at Dimond Hill Farm - Concord NH
Spring and summer in NH are top notch! We're fortunate to have many farms around the area who sell fresh produce throughout the seasons. Looking for a farmer's market? Most local towns have one each weekend. There are so many adventures to pursue in the mild weather - swimming (at a pond, lake, or at the ocean), fishing, hiking, biking, kayaking, canoeing, boating, water skiing, golfing, walking trails, movies or theater performances in the park, street fairs, and so much more! And, when you've finished a great adventure, stop by one of our local dairy barns for some homemade ice cream.
*Spring blooms with mountain backdrop - NH
I have been working at Riverbend Community Mental Health full-time (More than a year)
Amazing colleagues, the people I work with care deeply about helping people, management included. They reward hard work and care about their employees.
Pay is not the highest, but I'd take the pay along with how good the company is to clients and employees any day. Burnout is an issue with the field not specifically with this company more than others... The work is hard, lots of paperwork, its draining, do it because you care.
Advice to Management
Keep doing what you are doing.
I applied online. The process took 1+ week. I interviewed at Riverbend Community Mental Health (Concord, NH) in April 2016.
No phone interview, I just received a telephone call from a manager who just asked about my salary requirements and then scheduled me for an in person interview at their office . The interview lasted about 35 minutes. That was two weeks ago and since then I never heard any feedback back on my employment candidacy.
Let us know if we're missing any workplace or industry recognition –