Working at Rollins | Glassdoor

Rollins Overview
Atlanta, GA
10000+ employees
Company - Public (ROL)
Business Services
$1 to $2 billion (USD) per year
In the field of pest control, Rollins is snug as a bug in a rug. Its subsidiaries, led by famous bug killer Orkin, serve more than 2 million customers, mainly in the Americas but also in Asia and in the Middle East. The company provides residential and commercial pest control ... Read more

Rollins – Why Work For Us?

Rollins, Inc. is a premier global consumer and commercial services company. Through its wholly owned subsidiaries, Orkin LLC., Orkin Canada, Western Pest Services, The Industrial Fumigant Company, HomeTeam Pest Defense, AllPest, Critter Control, Inc., Trutech LLC., Waltham Services LLC., PermaTreat, Crane Pest Control, Statewide Pest Control, and Murray Pest Control, the Company provides essential pest control services and protection against termite damage, rodents and insects to more than two million customers in the United States, Canada, Central America, South America, the Caribbean, the Middle East, Asia, the Mediterranean, Europe, Africa, Mexico, and Australia from more than 700 locations.

Beyond the technical aspects, Rollins Inc. is more than just a business; it is a family. Rollins has continually placed an emphasis on team work and collaboration within the work place here. Here at Rollins Inc., we believe in providing our employees with the benefits they need, promising career growth opportunities, and meaningful work to ensure the satisfaction of both out customers and our workers.

"At Rollins, we remain focused on moving our company forward, adapting to changes, and executing programs for long-term benefit. We've never been afraid to embrace the art of change, and it's been a remarkable and successful journey." -Gary Rollins, CEO, president, and chief operating officer of Rollins, Inc.

A diverse family needs options because every family member is unique. That’s why we provide our employees with comprehensive benefit packages that allow our employees to choose the plan that’s best for them. When you join the Rollins family, you’ll learn quickly that we take care of our own-including preventive care and providing long-term financial security through programs like the Rollins Scholarship Foundation and the Rollins Employee Relief fund.

“If there’s a company to invest a long-term career growth with, Rollins is one of the best. Its proven stable and the culture is above and beyond what is commonly found at most companies. With hard work, anything is possible.” –Thomas F. Orkin Branch Manager

Rollins Inc. is an Equal Opportunity Employer

Among the Benefits Rollins, Inc. offers are:

  • Medical coverage
  • Dental Coverage
  • Vision Coverage
  • Life and AD&D Insurance, Voluntary Term Life and AD&D Insurance, and Long-Term
  • Disability Insurance
  • Wellness Program (free preventive care, including nicotine replacement()
  • 401(k) Plan
  • Ample sick and vacation time
  • Employee Stock Purchase Plan
  • Discount Programs
  • Education Benefits
  • Job Referral Bonus Program


Through formalized training, proven policy and procedures, and sound ethical practices, The Company's employees have been able to grow the business over more than a century from a one-man operation to what the Company is today. Our culture is evident and reinforced in many respects, one of which includes an anonymous hotline dedicated to solicit employees' concerns when they feel that our values are being threatened. Additionally, the Company has had a business ethic confirmation policy for several years requiring formal management acknowledgement of adherence to our procedures and value system.

We are proud of our culture and values and feel that they are the foundation that helps sustain our Company.


As the Company moves forward in the 21st Century, we are constantly challenged to make innovations to improve our sales and service programs through new technologies and processes. We view these as opportunities to increase shareholder value by building recurring revenue and realizing cost efficiencies where appropriate. As a company, we remain committed to providing our customers with the most extraordinary pest and termite control service available today.

Rollins, Inc. is the parent company to 9 successful Pest Management Companies with:

  • Over $1 billion in Revenue
  • Over 2 million customers in the United States
  • A long history of success
  • A culture and values that help us sustain our Company

Rollins, Inc. has been recognized both Nationally and Locally:

  • Named Top 125 Training Companies of America
  • Best-In-Class Customer Service Award from Pest Control Technology (PCT) magazine and Syngenta Professional Products
  • Formed the Pest Control Industry’s Women of Excellence Annual Award
  • Gary Rollins named #8 on Georgia’s Top Performing CEO’s by Atlanta Business Chronicle
  • Rollins named top 25 employment gainers and top 25 profit leaders by the Business Chronicle

Rollins, Inc. is a premier North American consumer and commercial services company. Through its wholly owned subsidiaries:

The Company provides essential pest control services and protection against termite damage, rodents and insects to more than 2 million customers in the United States, Canada, Mexico, Europe, South America, Central America, the Middle East, the Caribbean, Asia, the Mediterranean, Africa, Mexico and Australia from more than 600 locations.


 Our Rollins family is made up of many races, genders, cultures and beliefs. We pride ourselves on our diversity since it brings more experience and knowledge to our team. We measure our success through hard work, determination and exceptional customer service, and we offer each and every employee the training and support they need to pursue the career goals they desire.


We’re proud of our female workforce and their commitment to excellence. We offer women the same opportunities available to any other employee, and we make sure the Orkin workplace is rich in personal fulfillment and career advancement. Some might consider the pest management industry a nontraditional job for female employees, but we feel differently -- we welcome, respect and value women in our workforce. It’s our experience that women make a unique contribution to the pest control industry, and every woman who wears an Orkin uniform becomes a vital member of our team. 


For those preparing to exit school, Orkin provides a great place to lay the building blocks of success. On top of our outstanding pay and benefits, we provide something more valuable -- the ability to continue to ascend as a person and professional, and the tools, resources and knowledge to do so. At Orkin, a commitment to your future isn't just talk. It's what we do.


If you've served our country and are looking for a company that maintains the same culture of discipline and professionalism, dedication and family, then you will fit right in at Rollins. We feel that the attitude and character displayed by the brave people who serve our country is a winning formula, and apply it in all facets of what we do. You can join us and build a successful future, while continuing to apply the skills you developed in the service.


Pest control isn’t only about controlling pests. It’s also about helping the community, including fostering a deeper understanding and appreciation for entomology. We take our role in the community seriously, and we apply our knowledge, talents and resources to help our neighbors in any we can. And we don’t just wait for customers to call us. We're always out there looking on our own for ways we can help. We’re committed to community involvement.


Rollins Reviews

Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Rollins President, CEO, COO, and Director; Chairman, Orkin Gary W. Rollins
Gary W. Rollins
46 Ratings
  • Helpful (2)

    "Pest Control with Rollins"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pest Control Tech in Carrollton, TX
    Current Employee - Pest Control Tech in Carrollton, TX
    Neutral Outlook
    No opinion of CEO

    I have been working at Rollins full-time (More than 5 years)


    I work with excellent managers and great people who make the work environment fun and interesting. We have gone paperless as far as our service tickets go and we now see all our work through a useful smartphone app that shows any adjustments made to our routes in real time. The company keeps the trucks fairly new and covers all gas and service for the work vehicles.


    There is not too much mental stimulation that doesn't have to do with bugs. The insurance is terrible. The pay plan is production based which equals no overtime; even though they expect you too anyway.

    Advice to Management

    Pay the employees better and keep it up with the systems of support and providing us with new and useful equipment to get our jobs done.

See All 96 Reviews

Rollins Interviews



Getting an Interview

Getting an Interview





    Pest Control Technician Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Difficult Interview


    I applied in-person. The process took 3+ weeks. I interviewed at Rollins (Chicago, IL) in April 2017.


    Met Regional Manager at a Hotel, Then a Service Manager the next week, Then the Branch Manager the following week. The branch manager hired me then quit. 2 interviews then a group interview with all managers present

    Interview Questions

    • From the branch manager, what are my thoughts on loyalty?   1 Answer
See All 22 Interviews

Rollins Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at Rollins? Share Your Experiences

  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate