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Royal Bank of Scotland Overview

Edinburgh, Scotland (UK)
10000+ employees
1968
Company - Public (RBS)
Banks & Credit Unions
$10+ billion (USD) per year
Lloyds Banking Group, HSBC Holdings, Barclays
We have announced a new plan for the future of RBS & the key to this plan is building a bank that earns its customers' trust by serving them better than any other bank.

We will be a smaller, simpler & smarter ... Read more

Mission: By 2020, we aim to be the number one bank for customer service and the most trusted bank in the UK. Building an engaged and inclusive workforce is crucial to our company’s success.

Royal Bank of Scotland Reviews

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Royal Bank of Scotland Group Chief Executive Ross McEwan
Ross McEwan
880 Ratings
  • "Good Company"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Royal Bank of Scotland full-time

    Pros

    Takes care of Employees and leaning

    Cons

    No Onsite is available from company

See All 2,790 Reviews

Royal Bank of Scotland Photos

Royal Bank of Scotland photo of: Royal Bank of Scotland Branch located in Islington, London. (Photo attributed to David Edgar - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
Royal Bank of Scotland photo of: RBS employees in meeting
Royal Bank of Scotland photo of: RBS employees in meeting
Royal Bank of Scotland photo of: group outing
Royal Bank of Scotland photo of: Rbs 600 Washington blvd Stamford ct
Royal Bank of Scotland photo of: Chicago Office building
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Royal Bank of Scotland Interviews

Experience

Experience
68%
20%
12%

Getting an Interview

Getting an Interview
51%
13%
11%
10
9
4
2

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Helpful (15)  

    Customer Service Officer Interview

    Anonymous Employee in Telephone, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Royal Bank of Scotland (Telephone, TX) in December 2016.

    Interview

    Telephone confirmation of personal details then 4 competency based questions. Interviewer was friendly seemed interested in my replies, follow up questions were very specific so helped me not to babble to much (nerves!)

    Interview Questions

    • Describe a time you helped a customer   1 Answer
See All 808 Interviews

Royal Bank of Scotland Awards & Accolades

  • Best New Service of the Year - Gold, Best in Biz Awards International, 2014
  • Top Employer 'Employee Engagement’, Workingmums.co.uk, 2012
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Work at Royal Bank of Scotland? Share Your Experiences

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