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Royal Mail Overview

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London, England (UK)
10000+ employees
Federal Agencies
$10+ billion (USD) per year
PostNL, Deutsche Post

Royal Mail Reviews

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Royal Mail CEO Moya M. Greene
Moya M. Greene
342 Ratings
  • "Royal Mail"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I worked at Royal Mail part-time


    A good job, lots of walking, nice people


    Lots of walking. Terrible weather in Scotland. Awful uniforms.

    Advice to Management

    Get better uniforms.

See All 801 Reviews

Royal Mail Photos

Royal Mail photo of: Royal Mail
Royal Mail photo of: The National Skills Show 2016
Royal Mail photo of: The National Skills Show 2016
Royal Mail photo of: The National Skills Show 2016
Royal Mail photo of: The National Skills Show 2016
Royal Mail photo of: Royal Mail
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Royal Mail Interviews



Getting an Interview

Getting an Interview




  1. Helpful (27)  

    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 3 weeks. I interviewed at Royal Mail in March 2018.


    Complete online application including work history, education and experience.
    Complete 2 assessments - an accuracy/ information check assessment and what information is most/least like you.
    The whole process to interview took around 3 weeks.
    Turned up for the interview at 10.45 to be seen at 11am. I was taken to their break room by an employee and was advised the manager would be with me ASAP.
    The interviewer was running late so I took the time to read the information about the company on my phone and read some of the statistics on their annual charter before I was seen.
    The hiring manager apologised and welcomed me into an office space to complete the interview.
    He was really welcoming and friendly- quickly putting me at ease and explaining the interview process and that he expected it would take around 40 mins.
    He advised he would ask 6 situational questions - ‘tell me a time when...’ and then a further 6 questions about the role itself.
    The situational questions were pretty straight forward and I was able to give some detailed answers (I would recommend the STAR technique here).
    He then moved on to asking me about the role itself, which was very straightforward too.
    As the position was for a contracted period of 6 months he expanded to say he would hope it would become permanent at the end of 6 months but he was looking for someone that would be motivated and willing to uptake additional hours and work extra days when required and that if I were successful he would be looking for someone to start as quick as possible.
    He ended the session telling me more about the role, the training I would receive and asking me if I had any further questions. Overall, it was a very positive experience and everyone I came into contact with was very friendly and welcoming.

    Interview Questions

    • Tell me about a time where you worked as part of a team to complete an important task?   Answer Question
    • Tell me about a time where you dealt with a difficult customer?   Answer Question
    • Tell me about a time you found yourself in a stressful situation and how you dealt with that stress to complete the task at hand?   Answer Question
    • Tell me about a time you worked in an area where health and safety was paramount and what steps you took to ensure your own safety?   Answer Question
    • Tell me about a time where you recognised a problem at work and how you dealt with that?   Answer Question
    • What checks would you do on your vehicle prior to starting your shift?   Answer Question
    • Would you be willing to uptake additional hours?   Answer Question
    • Do you have any restrictions in regards to driving, I.e points on license?   Answer Question
    • Why do you want to work for Royal Mail?   Answer Question
    • Tell me about a time where you improved efficiency in the work place by implementing a new process?   Answer Question
See All 223 Interviews

Royal Mail Awards & Accolades

  • Top Employers for School & College Leavers, allabout school leavers, 2016

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