Royal United Mortgage

Overview

Royal United Mortgage LLC., headquartered in Indianapolis, Indiana, is a privately held National Mortgage Lender that has been in business since 2008. The team strongly focuses on educating clients about the loan programs they invest in and providing a top-rated service experience. The business was founded with the mission to enrich lives in the communities it serves. It does so by offering an informed choice, competitive wholesale pricing, and by training employees to advise clients toward the best mortgage solutions for their individual short and long-term financial goals. Royal United Mortgage LLC. is a proud member of the Indiana Chamber of Commerce and the Better Business Bureau, and the company is consistently awarded Top Places to Work.

Culture

With over 20 years of experience, Royal United Mortgage LLC.’s leadership team promotes growth by supporting a collaborative environment with personal accountability. This allows the team to learn from each other and build a fulfilling career in the mortgage industry by improving the financial futures of each individual client. Every employee determines their personal achievements and plays an important role in the success of the company.

As a proud partner for many local charities, Royal United Mortgage LLC. encourages the team to get involved in the community by offering 4 paid volunteer hours each month.

How We Work

Royal United Mortgage aims to improve lives and provides a smooth mortgage experience.

Our process is to:

1. Understand each individual’s short and long term financial goals
2. Structure custom loan options so clients can make an informed choice
3. Provide everything in writing before starting the loan application
4. Communicate regularly and answer all questions as loans are processed
5. Fund the best mortgage loan on the market for each client’s unique situation

The Mission

A few years ago, two young business leaders had a vision of what mortgage lending should be: respect and support for each customer, respect and support for each employee, and respect and support for each community they serve. Recognizing that turning this dream into reality required a team of uniquely talented employees, they sought out highly qualified individuals who shared their beliefs – only an intelligent, genuinely caring person need apply.

From this idea of a fresh, honorable approach to mortgage lending and a strong foundation of truly good people, Royal United Mortgage LLC. was born.

Since its establishment, the company has seen great success, won many national awards for customer service, is considered a Best Place to Work, has contributed countless dollars and hours to community service, is poised for a bright future, and is one of the most respected names in the industry.

Yet even with all of the accomplishments and the ongoing need to evolve with an ever-changing market, the original Vision, Mission and fundamental Beliefs have never wavered:

• Consider each customer as a family member and give them unparalleled service and options designed specifically for their needs.
• Treat each employee with dignity and provide them with the training, opportunity, culture and leadership they need to be successful and emotionally fulfilled.
• Be more than just a contributor to worthy causes; be an integral part of the community and committed to making it better.

And finally, with every endeavor and interaction, it’s never forgotten that it’s all about real people helping real people.

Employee Events

• Weekly & monthly formal recognition programs for employees and teams who exceed company expectations
• Annualized incentive trips for top performers
• Quarterly Corporate-wide incentives
• Bi-Annual all-company events

Giving Back to the Community

Royal United Mortgage LLC. is a corporate sponsor for many local organizations. Most recently, it was named as the 2014, School on Wheels’ Corporate Partner of the Year.

As we continue to grow, it is important for us to give back to the communities we serve. We have chosen to be actively engaged with School on Wheels because we support their vision of breaking the cycle of homelessness by providing children in need with educational tools to be successful in life. We do this through our sponsorship and encouraging our employees to participate in this program. We are proud that our employees have donated many, many volunteer hours to School on Wheels as well as several other local organizations in the markets we serve.

Every month we set aside a portion of our profit to support organizations like School on Wheels, Habitat for Humanity Gleaners and the Indiana Blood Centers. We have a team of our employees that decides where those funds will be disbursed. It empowers our employees and provides them the opportunity to give back financially, as well as with their time.