Working at Russell Cellular | Glassdoor

Russell Cellular Overview

Battlefield, MO
1001 to 5000 employees
1993
Company - Private
Telecommunications Services
$100 to $500 million (USD) per year
Russell Cellular, Inc. is an exclusive Verizon Premium Retailer specializing in wireless communication services. Currently, Russell Cellular has over 550 locations throughout Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana ... Read more

Mission: Russell Cellular’s mission is to be the most respected agent in the markets we serve. Every employee has an opportunity to contribute, learn, and advance based on merit. We value dedication and wholeheartedly believe in each other. We are a true team working together ... Read more

Company Updates

  • Russell Cellular its launching its first ever magazine titled Russell Cellular Connections. The stories inside the publication are from teammates and co-workers and how their experiences connect us and make our RC Family stronger #bettertogether

    To view the publication, click here: http://glassdoor.com/slink.htm?key=vMPhM

  • Russell Cellular, 2018 Verizon Wireless Partner of the Year, is pleased to announce the launch of a new brand identity. The development of the new branding was in collaboration with 417 Magazine, a regional publisher operating in southwest Missouri.

    According to co-founder Kym Russell, “Today we launch Russell Cellular’s first re-branding initiative, and our first updated logo in over 10 years! We are excited for the growth and expansion that we have experienced as an organization over the last few years, and we are anticipating the future success that we will achieve together. We believe that this branding will strengthen our communication and image to our team members and customers, while honoring our company’s roots.” #bettertogether

    To read more click here: http://glassdoor.com/slink.htm?key=vMPhm

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Russell Cellular – Why Work For Us?


Russell Cellular Cares

Partnering with out customers.  Impacting our communities.

At Russell Cellular, we are more than a company.  We are a family.  A family that cares about our own, cares about our customers, and cares about the communities we serve every day.  We are committed to inspiring each RC Team Member to grow individually, achieve their goals, and help others do the same.  We are committed to learning together, growing together, and celebrating life together. We are also committed to investing in our local school through outreach projects that echo the heartbeat of our communities. Working together we can capitalize on opportunities to make a difference in the lives around us.

 Students, teachers, and communities matter... and so do you!  #rccares



Hedgie's Hometown Heroes Program

The program "Hedgie's Hometown Heroes" is RC Team Members partnering with their customers to make a difference in the local school districts and communities that we serve every day.

We have created "Hedgie's Hometown Heroes" Pop Sockets to be sold as a fundraiser in all of our stores. These one of a kind Pop Sockets cannot be found anywhere else.

All proceeds, from these sales fund the local store to invest back into their local community through RC approved outreach projects and events.

The more a store sells, the more they will have to invest in the community

Join the Russell Cellular Team

Interested in a career with Russell Cellular? Apply and we will get back with you!

Management Team

Sales Management Team

We believe in the power of technology to solve just about anything. And we’ve put our sharpest minds to the task. Whatever your passion and expertise, when you join Russell Cellular, you’ll find a sales team determined to change the world and empower our customers to do the same. You’ll tackle challenges that will continually spark your intellect, fuel your passion and drive your professional growth


Opportunity, Value, Team

The 3 Pillars of Employee Experience

We provide opportunity for personal and professional development in a positive environment.  We value, recognize, and reward contributors to our success.  Our team is empowered and challenged to make a difference in the lives of our customers and each other every day.  Join Russell Cellular, and create an inspiring career in the wireless industry under one statement: “Opportunity, Value, Team.”


Wireless Sales Representatives

Local Sales Team

Sell technologies like the latest mobile devices, smart home services, and more to consumers which will enhance their lives.  Experience great online and on the job training with the opportunity to work alongside a skilled sales team.  We want you to be successful. After all, your success is ours, too.  Together, we’ll strengthen our impact and create worldwide change through powerful technology.


Equal Employment Opportunity

We’re proud to be an equal opportunity employer – and celebrate our employees’ differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.  Different makes us better.

Our Story

Russell Cellular, Inc. is an exclusive Verizon Authorized Retailer specializing in wireless communication services. Established in December of 1993, as a home based business, owner Jeff Russell began as a lone sales representative selling Alltel Wireless from the trunk of his old Dodge Omni. Formerly a turkey farmer, Jeff was intimidated by big business and large towns. His fear of cold calling caused him to develop a strong referral program with the farmers and small business owners that were his first customers. Jeff developed his sales technique and soon hired a few outside sales representatives, all of them selling from the trunks of their cars.

By the end of 1994, a customer base had been established and two retail locations were opened. Kym, Jeff’s wife and partner, began managing the home based office allowing Jeff to focus on sales, marketing and finances. The Corporate Office was moved out of the Russell’s home into a new Springfield, Missouri location, and three new rural offices were added. Russell Cellular was recognized as Alltel’s top selling agent. Additional administration staff were hired, and a sales manager was brought in to focus on the rapidly growing sales force.

Sales continued to soar, and Jeff Russell was awarded the 1998 Small Business Association Young Entrepreneur of the Year award for the Kansas City District. Russell Cellular continued into 2002 with their first acquisition of a long standing competitor in Springfield, Missouri. Several new locations were added as Russell Cellular expanded into new markets. The Springfield Business Journal named Russell Cellular as the area’s fastest growing company of 2004. 2007 and 2008 were record breaking years in sales as the company continued to grow into new states, including an acquisition of an 18-store company in Ohio.

In 2008, the Alltel Wireless and Verizon Wireless merger was announced. This merger created a daunting task for Russell Cellular: converting over 100 Alltel stores to Verizon stores in a matter of months. At the same time, the company was completing construction on a brand new Corporate Office in Battlefield, Missouri, just a few miles south of Springfield. By December 2009, 16 years after the company was founded, all stores were converted to Verizon and the new headquarters facility was opened in Battlefield. The organization’s success was again recognized with the Springfield Business Journal’s 2010 “Dynamic Dozen” award, as the fastest growing company in Southwest Missouri.

One of Russell Cellular’s greatest challenges has been to respond to the pressures of the wireless industry while maintaining the operation of the company in a way that is true to the foundational core values of the organization. In 2012, the company’s leadership team focused on creating a more positive Customer Experience and Employee Experience, adding a Vision Statement and implementing the three pillars of Employee Experience: Opportunity, Value, and Team.

Russell Cellular celebrated their 20-year anniversary in December 2013. This 20-year milestone was followed by a year of exponential growth and record-breaking sales, including 6 consecutive months of record sales from July 2014 through December 2014. In 2015, the organization continued its pattern of growth into new states and Verizon markets. The fall of 2015 ushered in the acquisition of stores in the northeastern U.S. Stores in New York City, and locations in central Pennsylvania, marked Russell Cellular’s easterly expansion, and its first growth into major metropolitan markets.

2017 began with Russell Cellular’s entrance into Verizon’s “Big 6”, the retailer program for the six largest Verizon Authorized Retailers in the U.S. This recognition provided the company with the opportunity for accelerated growth in new markets, including the organization’s first locations in California. By the first quarter of 2018, Russell Cellular maintained over 400 stores in 30 states. The company’s future includes continued growth of same store sales, as well as new locations that strengthen the company’s nationwide partnership with Verizon. Regardless of the changes the company may experience, Russell Cellular will always strive to maintain its core values and founding principles that helped drive their success for nearly 25 years.

Wireless retailer announces $8M new headquarters in Springfield, MO region, 135 new jobs

For release: June 15th, 2018

https://www.russellcellular.com/store/growth/

After two decades of growth based in the Springfield region, wireless communication services company Russell Cellular is expanding again. The exclusive Verizon Authorized Retailer has announced plans to build a new 40,000 sq. ft. corporate headquarters facility in Battlefield, MO, and create 135 new jobs with above-average wages over the next five years.

As one of the nation’s largest Verizon retailers, Russell Cellular has experienced significant growth in recent years, now operating over 400 stores across 30 states and employing more than 1,700 people. The company will be expanding from 15,000 sq. ft. of leased space to its new headquarters in Wilson Creek Marketplace, bringing payroll, HR, IT, inventory, and other back office operations under one roof. The company has partnered with hdesigngroup of Springfield to design the new facility.

“Russell Cellular is dedicated to continuing to base our organization in the greater Springfield area. Our roots are in this region, with nearly 25 years of conducting business in the local community. We are excited about this evolution for our company, and we appreciate the partnerships that are helping us grow to the next level,” said Jeff Russell, CEO and owner. 

Chamber economic development staff worked with company leaders as they narrowed down possible locations for the expansion, and helped the company access state incentives from the Missouri Department of Economic Development. Along with our partners at Greene County and the City of Battlefield, we also connected Russell Cellular to various community resources to ensure the company’s capital investment and job creation remained in the Springfield region.

"We know that nationally, the majority of all new jobs are created by existing businesses in a community, and Russell Cellular's expansion is a great example of that," said Ryan Mooney, the Chamber's senior vice president of economic development. "We know they could decide to grow in lots of different places in their expanding territory, but we applaud their decision to create these kinds of high-wage jobs right here in our region. We will continue to focus on creating a vibrant community that makes headquarters operations like this possible here."

“Taking care of our existing businesses is essential to the continued growth of our state,” said Governor Mike Parson. “It’s great to see a Missouri company like Russell Cellular add 135 new jobs and continuing to grow, invest, and expand their headquarters in Battlefield.”

 

Russell Cellular

Jeff Russell began selling Alltel Wireless phones from the trunk of his car in 1993 following a career in farming. Russell Cellular established its first corporate office in Springfield in 1994, and continued to grow following the merger of Alltel and Verizon in 2008, and the company’s acquisition of major metropolitan markets on the east coast starting in 2015. For more information about the company and its career opportunities, please visit www.russellcellular.com

Russell Cellular Reviews

  • Featured Review

    "Awesomeness"

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    • Work/Life Balance
    • Culture & Values
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    • Comp & Benefits
    • Senior Management
    Current Employee - Wireless Sales in Millersburg, OH
    Current Employee - Wireless Sales in Millersburg, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Russell Cellular full-time (Less than a year)

    Pros

    Pay is great management is nice and they actually care about their employees

    Cons

    I have no cons at all

    Advice to Management

    Keep doing what your doing

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Russell Cellular Photos

Russell Cellular photo of: DSM mixer
Russell Cellular photo of: Verizon Partner of the Year award 2018
Russell Cellular photo of: Verizon MVP Challenge
Russell Cellular photo of: Verizon MVP Challenge
Russell Cellular photo of: Verizon MVP Challenge
Russell Cellular photo of: Verizon MVP Challenge
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Russell Cellular Interviews

Experience

Experience
41%
22%
37%

Getting an Interview

Getting an Interview
77%
7%
7%
5
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Difficulty

2.2
Average

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  1.  

    Accounts Receivable Specialist Interview

    Anonymous Interview Candidate in Springfield, MO
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Russell Cellular (Springfield, MO) in January 2017.

    Interview

    The interview seem to go well; so I thought......but, evidently it didn't go as well as I thought. The hiring manager and I had many aspects in common and the interview seemed light hearted. I was very specific on the expectation I hold in regard as important.

    Interview Questions

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Russell Cellular Awards & Accolades

  • Dynamic Dozen, Springfield Business Journal, 2004
  • Dynamic Dozen, Springfield Business Journal, 2007
  • Dynamic Dozen, Springfield Business Journal, 2008
  • Dynamic Dozen, Springfield Business Journal, 2010
  • Inc. 5000 Fastest Growing Private Companies in America, Inc. 5000, 2015
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Pledges & Certifications

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Work at Russell Cellular? Share Your Experiences

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