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SECURUS Technologies
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    SECURUS Technologies Overview

    www.securustechnologies.com
    Carrollton, TX
    1001 to 5000 employees
    1986
    Company - Private
    Information Technology
    $100 to $500 million (USD) per year
    Securus Technologies provides leading edge civil and criminal justice technology solutions that improve public safety and modernize the incarceration experience. Thousands of public safety, law enforcement and corrections agencies rely on Securus for secure, simple and powerful ... Read more

    Mission: AT SECURUS, WE’RE COMMITTED TO CONNECTING WHAT MATTERS®

    Securus Technologies is committed to serve and connect by providing emergency response, incident management, public information, investigation, verification, communication, information ... Read more

    Company Updates

    • Securus Listens Carefully to Corrections/Law Enforcement and Inmates to Craft Its Products and Acquisitions. More Products for Inmates/Friends/Family, Tools to Reduce Recidivism, and Record Sales Are Direct Results. Securus Is on the Front Line with Facility Customers Improving and Saving Lives.

      Securus Transforms Business From Inmate Telecom Only to Diversified, Government Services, High-Tech, High Software Content Business - Press Releases - SecurusTechnologies

      Press Release Aug 25, 2017 Securus Listens Carefully to Corrections/Law Enforcement and Inmates to Craft Its Products and Acquisitions. More Products for Inmates/Friends/Family, Tools to Reduce Recidivism, and Record Sales Are Direct Results. Securus Is on the Front Line with Facility Customers Improving and Saving Lives.

    • Very proud of the volunteer work done by 125 Securus Associates, along with 4 executives for Feed My Starving Children during an event on August 18. During this MobilePackTM event, Securus Associates joined members of the Dallas Ft. Worth community to pack MannaPackTM meals for children around the world. Securus also helped raise funds to pay for the meals packed at the event. The DFW event was very successful. 5,500 volunteers delivered: • Over 77 tons (153,896 pounds) of rice; • Nearly 26 tons (51,183 pounds) of soy; • Almost 11,000 pounds of vitamin powder; • 4,500 pounds of freeze dried vegetables; • Over $98,000 towards the goal of $330,000.

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    SECURUS Technologies – Why Work For Us?

    Securus Technologies connects family and friends to the incarcerated through superior communication services.   As the largest inmate communications provider, we help maintain relationships between inmates and their family and friends through easy to use inmate calling options and video visitation from anywhere using Apple® or Android® smartphones, tablets or PCs.

    Securus Technologies is headquartered in Dallas, Texas, and serves more than 3,400 public safety, law enforcement and corrections agencies and over 1.2 million inmates across North America.

    Securus Technologies - Connecting What Matters

    For more than 25 years, corrections industry constituents - facilities, inmates, and the family and friends of inmates - have relied on Securus Technologies and its predecessor organizations for communication solutions designed to fulfill their specialized needs.  In recent years, Securus has strategically executed a revolutionary growth plan by acquiring organizations offering complimentary products and services beyond communications, fortifying Securus' position in the industry as the leading provider of full-spectrum Civil and Criminal Justice Technology Solutions.  

    We will continue to build our story by connecting what matters to our partners and customers.  Please explore our timeline.

    2015

    January 29th, Securus launched the industry's most comprehensive set of inmate services with the ConnectUs operating system, the first inmate-facing operating system of its kind on the market, which automates critical operations for corrections agencies while delivering unlimited applications to inmates

    January 14th, Securus acquired CellBlox, a leading provider of Managed Access Systems (MAS) that limit the use of contraband wireless units in prisons and jails

    2014

    November 21st, Securus acquired exclusive rights to Jobview's 2nd Chance™ application where Securus will distribute their application throughout the corrections industry to help reduce recidivism

    November 11th, Securus entered into an exclusive distribution agreement with Vanu, Inc. where Securus will provide managed wireless access systems that will limit the use of contraband wireless units in prisons and jails in the United States

    November 6th, Securus installed the largest corrections video visitation project in the United States for Maricopa County, Arizona, with construction of a 600 Video Visitation Terminal Project allowing inmates to receive worldwide video calls

    August 1st, Securus purchased selected assets from General Security Services Corporation (“GSSC”) adding additional services to its industry-leading GPS offender monitoring business and expanding base of customers for STOP

    June 11th, Securus acquired JLG Technologies and affiliated companies, the leading supplier of continuous voice biometric analysis and investigative tools to the corrections and law enforcement sectors

    March 3rd, Securus acquired Telerus, the leading provider of sophisticated automated interactive voice response systems to the corrections sector throughout the United States

    2013

    December 20th, Securus acquired Satellite Tracking of People (STOP), LLC., the leading provider of active global positioning systems (GPS) based offender monitoring devices in the United States

    November 18th, Securus acquired Archonix Systems, LLC, the leading provider of jail management systems, emergency dispatch, court monitoring, and business intelligence systems for the corrections, law enforcement, government services, and emergency management sectors

    June 10th, Securus launched newly redesigned Website and account management portal, Securus Online, transforming the family and friend customer experience by providing a new, mobile-enabled Web experience that unifies all Securus communication services under one account

    April 30th, Abry Partners acquired Securus Technologies from Castle Harlan

    2012

    July 3rd, Securus acquired DirectHit Systems, Inc., a provider of sophisticated investigative, data analysis tools for law enforcement and corrections clients (THREADS™ Product)

    March 19th, Securus acquired Primonics, Inc., a leading provider of video visitation services to the corrections industry

    2011

    May 31st, Castle Harlan acquired Securus Technologies from H.I.G. Capital

    January 6th, Securus completed transformation of its sophisticated customer service call center to a 225 set in-sourced operation providing service 24 hours a day, 7 days a week, 52 weeks a year, in order to support the largest and best-equipped call center in the industry

    2004

    September 9th, H.I.G. Capital acquired all outstanding Evercom stock. The merger of the two correctional industry giants—T-Netix, Inc. and Evercom Systems, Inc.—formed the company, Securus Technologies, Inc.

    March 5th, H.I.G. Capital, a Miami-based private equity firm with more than $1 billion of equity capital under management, purchased the outstanding shares of T-Netix, Inc. common stock.

    1996

    Evercom Systems, Inc., formerly Talton Holdings, was incorporated. Over the next several years, Evercom grew through acquisition. The company acquired several inmate telephone service providers across the United States with a strategy built on becoming the leading correctional industry telecom provider to facilities nationwide

    1992

    T-Netix, Inc. acquired eight affiliated companies in the inmate phone business and the assets of two other companies

    1988

    Tele-Matic merged with Star Ventures, Inc.

    1986

    T-Netix, Inc. began under the name Tele-Matic Corporation, which was incorporated in 1986

    Our Core Values

    We seek to hire associates exhibiting the following qualities that align with our corporate values:

    • INNOVATIVE - We are innovators seeking new ways to make a positive change in the world.  We make technological advancements resulting in numerous patents.
    • EXCEPTIONAL - We are outstanding and remarkable people, industry leaders that stand out through amazing customer service.
    • FOCUSED - We are committed to keeping our attention on our clients, while delivering products and services solely for civil and criminal justice agencies.
    • TRUSTWORTHY - We strive to operate with transparency and embody the highest levels of integrity, honesty and truthfulness.

    Corporate Culture

    Securus has built a solid reputation as a strong competitive leader in our industry. Securus operates in an environment of innovation, teamwork, and customer service excellence.

    We acknowledge the hard work of our associates through various recognition programs and corporate events, and foster a dynamic and diverse corporate culture.

    Proud IMAGE Partner

    Securus has developed sound employment practices to ensure the best candidates are hired to work for the company. Securus participates in the IMAGE program and has partnered with the US Immigration and Customs Enforcement division of the US Department of Homeland Security to prevent the hiring of individuals who are not authorized to work in the United States. E-Verify, the Department of Homeland Security (DHS) employment eligibility verification program, will be used to verify the employment eligibility of new hires within three (3) days of employment.

    Competitive Compensation and Benefits

    Securus provides a competitive pay and benefits package. Benefits include two Medical and Dental Plans, Vision Care, Life Insurance, Short and Long-Term Disability Benefits.

    Medical and dependent flexible spending accounts are also available for reimbursement of covered expenses with pre-tax dollars.

    Time Off

    Securus offers eligible full-time associates paid time off including vacation, sick, and personal days. We also provide time off for major holidays.

    401(k) Retirement Savings Plan

    Securus offers both traditional and ROTH 401(k) options with an employer match. A wide variety of investment options are available through Fidelity Investments.

    College Savings Plan

    Securus offers a Section 529 College Savings Plan for associates to save for their family's college expenses.

    Training and Development

    Securus offers a wide range of on the job skill and knowledge training to all associates. Through our tuition assistance program, Securus encourages its associates to pursue programs professional growth outside the company.

    Securus takes pride in our customers and the visibility they have within our organization, and we encourage all of our customers to come out for a visit to our headquarters in Dallas, TX. Customer visits make it easier to explain our services and give our customers an inside look into our company.



    SECURUS Technologies Reviews

    3.8
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Rick Smith
    98 Ratings
    • Featured Review

      "Excellent Company to Work For"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Management in Carrollton, TX
      Current Employee - Management in Carrollton, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at SECURUS Technologies full-time (Less than a year)

      Pros

      SECURUS provides a very professional work environment with great pay and bonus structure. The services provided bring families the ability to stay in touch during very difficult times. Management is very available to all associates within the company and provide a very harmonious work environment for staff. The culture is one of promoting strong work/life balance, community outreach, and the opportunity to grow within the organization when skills are proven.

      Cons

      I have no negative comments. It's a great organization to work for.

      Advice to Management

      Keep up the good work.

    See All 161 Reviews

    SECURUS Technologies Photos

    SECURUS Technologies photo of: Thank you to the Securus Culture Committee for putting together our Hot Rods and Hamburgers event, which was held at our Carrollton, Texas headquarters on June 16, 2017
    SECURUS Technologies photo of: Reflecting on Year Since the Dallas Police Officer Shootings
    SECURUS Technologies photo of: Thanks to Ssahm BBQ for stopping by!
    SECURUS Technologies photo of: Securus Associates Lounge
    SECURUS Technologies photo of: Thanks to the happy In-N-Out Burgers staff who served our lunch.
    SECURUS Technologies photo of: Lunch time!
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    SECURUS Technologies Interviews

    Experience

    Experience
    60%
    12%
    28%

    Getting an Interview

    Getting an Interview
    29%
    25%
    16%
    8
    8
    8
    4

    Difficulty

    2.7
    Average

    Difficulty

    Hard
    Average
    Easy

    1.  

      Applications Developer Interview

      Anonymous Employee in Dallas, TX
      Accepted Offer
      Positive Experience

      Application

      I applied through college or university. I interviewed at SECURUS Technologies (Dallas, TX) in May 2017.

      Interview

      This was for internship. They had come for Intern fair at the university. Only 1 round of interview with the director. Most of the questions were based on resume based. Questions from Sql, Java, JavaScript can be expected.

      Interview Questions

    See All 25 Interviews

    SECURUS Technologies Awards & Accolades

    + Add Awards
    • Gold Stevie Award for Sales and Customer Service, The Stevie Awards, 2017
    • Five Golden Bride Awards - Gold, Dallas Business Wire, 2017
    • Executive of the Year, The Stevie International Business Awards, 2017
    • Silver Stevie® Award - Customer Service Training Team of the Year, Dallas Business Wire, 2017
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    SECURUS Technologies Locations

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