Working at SFM Mutual Insurance | Glassdoor

SFM Mutual Insurance Overview

Bloomington, MN
201 to 500 employees
1983
Company - Private
Insurance Carriers
$100 to $500 million (USD) per year
A lot has happened since we were created in 1983, but through the years our overall mission at SFM has remained constant. We are passionate about:

- Helping employers maintain safe work environments
- Restoring injured workers to health and ... Read more

Mission: To be the workers’ compensation partner of choice for agents, employers, and injured workers through unrivaled service, expertise and commitment to workplace safety.

SFM Mutual Insurance – Why Work For Us?


How we got our start

We began as a member-owned mutual company started by the State of Minnesota and quickly grew to an industry leader in Minnesota — and eventually the Midwest.

It all started with rising costs and unpredictability in the 1970s and 1980s that caused insurers to get out of the Minnesota workers' compensation market. In 1983, pressure from businesses and insurance agents resulted in Minnesota passing legislation that created a member-owned mutual state fund that would compete with other insurers in the market.

The State of Minnesota appropriated us $5.7 million in start-up capital that we were to repay with eight percent interest as soon as we became profitable. We paid it off in 1997 — 16 years early.

SFM, then Minnesota State Workers' Compensation Mutual Insurance Company, wrote its first policy on April 1, 1984. We have grown and changed a lot since then, but some things have stayed consistent, like our emphasis on medical management, return to work, service excellence and innovation.

SFM today

With the expansion into states outside of Minnesota, today we are the leading workers’ compensation insurer in the Midwest, insuring more than 20,000 policyholders.


Why choose SFM?

Why we're different
There are a lot of insurers out there who handle workers' compensation, so why choose SFM? Plain and simple, because we're the experts. We are the workers' compensation insurer of choice for more than 20,000 employers in the Midwest. We are known for our customer service, focus on safety, expertise in workers' comp and better outcomes.

Where we do business
Headquartered in Bloomington, Minnesota, we serve employers of all sizes and types based in Minnesota, Wisconsin, Iowa, Nebraska and South Dakota. We also provide coverage to employers with out-of-state operations in Alabama, Arizona, Colorado, Florida, Illinois, Indiana, Kansas, Michigan, Missouri, Montana, Nevada, Oklahoma and Tennessee.

Safety is our passion
We are a safety company, working hard to keep employees safe and bring injured workers back to health.

How we give back

Helping injured workers get their lives back is central to what we do, but it’s not the only way we serve the community. Between our own nonprofit, employee giving and corporate support we are always looking for more ways to make a positive impact on those in need.

SFM Foundation


One unique way we give back is through the SFM Foundation, a nonprofit we created to ease the burdens on families affected by workplace accidents.

A Kids' Chance affiliate


SFM Foundation is a proud affiliate of the national nonprofit organization, Kids’ Chance of America, and is also known as Kids' Chance of Minnesota and Kids' Chance of Iowa.

Employee support


Our charitable giving committee plans volunteer events and fundraisers to benefit local charities. Through the committee’s events employees have helped build and paint homes, made bag lunches, helped with charity mailings, organized donation drives and silent auctions, attended galas and more to help those in need.

Day off to volunteer
To encourage our employees to be active in their communities, each employee can take one paid day off per year to volunteer.

Corporate support
We donate to many charities throughout the year in the communities where our employees live and our policyholders do business.


Life at SFM

What do you look for in a job? Just a paycheck, or a place you love to work?

At SFM, we're passionate about helping injured workers get their lives back but we're equally passionate about making sure our employees feel taken care of, too. We care about you and want to help you succeed. And we want you to love what you do.

Here are some of the reasons people love working at SFM.

Employer of choice

  • A place you can be yourself
    We have a relaxed environment that's professional and friendly. We respect our employees as individuals and encourage them to be open and honest. Be yourself and you'll be right at home.

  • A top workplace
    We were voted a top 150 workplace in 2015, and not just because we offer competitive salaries and great benefits. We want our employees to feel proud, valued and appreciated — and that doesn't go unnoticed.

  • Work-life balance
    You can have flexibility in your schedule and aren't expected to be plugged in after hours. We know you have a life outside of work and that you will be happier and more productive if we support that.

Always evolving

  • Constantly learning
    We are always learning and growing, both as a company and as individuals. It's okay if you don't know all the answers. We actually prefer it that way. Ask questions. Embrace opportunities. Even though we're the experts, we're still learning right with you. It's how we keep our edge.

  • Embracing of technology
    We want to provide the best technology possible for our customers and we want the same for our employees. We make sure our employees have easy access to the latest technology and equipment.

  • Openness and collaboration
    We learn as much from you as you do from us and we wouldn't have it any other way. Our doors are open. We want to hear your thoughts and ideas.

  • Developing future leaders
    If you have a goal, tell us. If you're willing to work hard we'll help you reach it — and then work with you to set a new one. Between onsite training, mentoring relationships and a leadership development program, there are many opportunities to grow.

Welcoming to all

  • A place for all levels of experience
    Our staff includes employees who have been here for 10, 20, even 30+ years; recent grads and everything in-between. We're a place for all ages and experience levels.

  • Encouraging diversity
    We continually strive to be diverse in all areas. It helps us better serve our customers and strengthens us as a company. SFM and each of its parent companies, subsidiaries and affiliated companies are equal opportunity and affirmative action employers. That means all employment decisions are made without regard to race, color, religion, sex, national origin, age, sexual orientation, marital, familial or veteran status, medical condition or disability, or any other legally protected classification.

A fun and healthy place to work

  • Friendly, fun and active
    Group activities like bowling, picnics, sporting events; and trips to the zoo, parks and botanical gardens are a few of the ways we have fun and get to know each other. And ping pong, bocce ball and nearby walking paths make it easy to burn off some energy with coworkers when you need a break.

  • Promoting wellness of all kinds
    We encourage our employees to get out and try something new. Our summer pickleball league, weekly yoga, massages, fitness challenges and fun events like rock climbing and foot golf let people be active and try new things. We offer free annual health screenings to keep employees engaged in their health. And our free healthy-food-of-the-month program exposes them to healthy snacks they may not have tried on their own.

SFM employee benefits

We care about you and make sure we provide the employee benefits you and your family need.

Salary and investing

  • Competitive salary
  • Opportunities for annual gainshare bonus and profit-sharing
  • Traditional and Roth 401(k) plans with company match

Insurance options

  • Comprehensive health, dental and vision plans
  • Discounted health insurance for non-smokers
  • Discounted health insurance for participating in health screenings
  • Free life insurance
  • Free short- and long-term disability insurance
  • Voluntary cancer, accident and critical illness insurance options

Flexible spending

  • Health care flex spending accounts
  • Dependent care flex spending accounts

Work-life balance

  • Alternative schedules
  • Flexible work hours
  • Generous paid time off
  • Paid holidays
  • Paid parental leaves
  • Paid jury duty, funeral and witness leaves

Giving back

  • Donation matching
  • Free day off to volunteer in the community

Health and wellness

  • Free annual health screenings
  • Free onsite fitness center
  • Discounts on gyms and weight loss programs
  • Company fitness challenges
  • Onsite massages and yoga
  • Free healthy food of the month program
  • Sick, new mother and child care rooms
  • Onsite delivery of community supported agriculture (CSA) produce
  • Onsite farmer's market

Fun activities

  • Onsite ping pong, bocce ball and bean bags
  • Pickleball league
  • Annual bowling, summer outing and holiday party
  • Events and challenges to try new activities

Training and education

  • Tuition assistance
  • Mentorship and leadership development programs
  • On-site training
  • Annual training budget for each employee
  • Advancement opportunities

Discounts

  • Cell phones and mobile plans
  • Car rentals
  • College sports tickets
  • Movie tickets
  • Car washes
  • Bank / credit union memberships
  • Car / home owners / rental insurance
  • Hearing aids
  • State Fair and Renaissance Festival tickets
  • Healthy meal programs
  • MERSC membership and more

Great location

  • Convenient location off 494 and France
  • Free onsite parking (including some covered ramps)
  • Easy access to many nearby stores and restaurants
  • Onsite cafe, salon, dry cleaning, car detailing, ATM, FedEx and more
  • Free wifi
  • Outside picnic areas
  • Close to lake and walking paths
  • Near bus routes

Additional offerings

  • Financial assistance for employees pursuing adoption
  • Pre-paid legal services
  • Identity theft protection
  • Free employee assistance program (EAP)
  • College savings plan
  • Savings bonds


SFM Mutual Insurance Reviews

4.8
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
SFM Mutual Insurance President & CEO Robert T. Lund
Robert T. Lund
8 Ratings
  • Helpful (3)

    "Unique customer and employer focused company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SFM Mutual Insurance full-time (More than 10 years)

    Pros

    Insurance can get a bad rap for companies that are more focused on the bottom line over service to policyholders. SFM is unique in how it focuses on service and doing the right thing for claimants to improve their outcomes. Employees are given resources and rewarded for show empathy to claimants.

    SFM Management is fairly flat and executives are well known around the company which creates a more open environment.

    SFM is very involved in the community with their charitable contribution program and the SFM Foundation. Employees are encouraged to support charitable causes and give back to the community.

    Flex work hours are offered and work life balance is excellent and encouraged

    Team members are expected to collaborate and take responsibility of challenges

    A very tenured workforce of very sharp and friendly people

    Outstanding benefits program

    Cons

    Dress code isn’t as loose as some competitors for non-customer facing days.

    Due to tenure and flat management, leadership positions do not open often. That is offset a bit by the ability to grow and learn.

See All 10 Reviews

SFM Mutual Insurance Photos

SFM Mutual Insurance photo of: SFM employees recently enjoyed a fun afternoon outing at a local family-owned orchard
SFM Mutual Insurance photo of: SFM farm family
SFM Mutual Insurance photo of: Employees pet the farm animals
SFM Mutual Insurance photo of: More hayride fun
SFM Mutual Insurance photo of: How fall this fall?
SFM Mutual Insurance photo of: Working out some aggression with the apple slinger
See All PhotosSee All

SFM Mutual Insurance Awards & Accolades

  • Top 150 Workplaces - Midsize, Star Tribune, 2015
  • Top 100 Workplaces, Star Tribune, 2011
  • Gold Award, Wellness By Design/Hennepin County, 2011
  • Gold Award, Wellness By Design/Hennepin County, 2012
  • Gold Award, Wellness By Design/Hennepin County, 2013
See More

Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Pledge to Thrive

Taking steps to prioritize employee well-being

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