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SHI International Overview

Website www.shi.com
Headquarters Somerset, NJ
Size 1001 to 5000 Employees
Founded 1989
Type Company - Private
Industry Information Technology
Revenue $5 to $10 billion (USD) per year
Organizations that need more than boxes of hardware and software can call SHI International Corp. Founded in 1989, SHI is a $5 billion+ global provider of a wide variety of computer hardware and software products from suppliers such as Adobe, Cisco, HP, Microsoft, Apple, and ... More

Mission: We are passionate about delivering exceptional value and experience as we help customers select, deploy and manage technology.

Company Updates

  • Why Forbes’ feature on SHI’s CEO couldn’t have happened without you

    Why Forbes' feature on SHI's CEO couldn't have happened without you - The SHI Blog

    This will not be Thai Lee's favorite SHI Blog post. When we next pass in the hallway, she might ask me a slight variation on a question commonly posed by our CEO: "How did [this blog post] help our customers do their job well today?" I have the rest of this post to come up...

  • Lots of pride for what we've all accomplished together at SHI!

    The Modest Tycoon Behind America's Biggest Woman-Owned Business

    Thai Lee drives herself to work and parks in the middle of the lot, even when there are spaces open up front. Her small office sits right off a cubicle farm filled with junior employees. There's no executive assistant at the door keeping interruptions away; she doesn't have one.

SHI International – Why Work For Us?

Careers at SHI

In addition to a competitive salary and high-quality benefits package, SHI offers an exciting, fun and supportive environment that was recently recognized by our employees as one of the best places to work in both Austin, Texas and New Jersey.

If you enjoy challenging yourself - and being recognized for your efforts - SHI is the place for you! Search our online Career Center for positions that match your area of expertise, right now!

If you do not see a position that you would consider an “exact match” - but are still interested in applying to SHI - you can submit your resume for consideration through our online portal. If an opportunity becomes available that fits your skills, we will be sure to contact you.

Thank you for your interest in furthering your career at SHI!

About SHI

Innovative Solutions. World Class Support.

SHI International Corp., 290 Davidson Avenue, Somerset, NJ 08873

Constantly growing in response to the needs of our customers in all sectors and verticals, SHI has transformed itself from a $1 million "software-only" regional reseller into a $4 billion+ global provider of information technology products and services.   

From software and hardware procurement to deployment planning, configuration, data center optimization, IT asset management and cloud computing, SHI offers custom IT solutions for every aspect of your environment. 

Privately-held and under the guidance of our current ownership since 1989, SHI has experienced tremendous growth in size and scope through neither merger nor acquisition. Our organic growth and two decades of stability are a direct result of backing a highly-skilled and tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals.

SHI's goal is to foster long-term and mutually-beneficial relationships with our customers and partners, every single day.

The expertise, dedication and commitment to excellence of each member of your SHI account team (and the support organization that backs them) have made SHI into the industry-leading, complete IT solution provider we are today.

Fast Facts

  • Founded in 1989
  • World Headquarters in Somerset, NJ
  • Largest Minority and Woman-owned Business Enterprise (MWBE) in the United States
  • Over 3,000 employees worldwide
  • 28 offices across the U.S., Canada, United Kingdom, Germany, France and Hong Kong
  • 420,000 sq ft HQ and 140,000 sq ft Integration Center in Somerset, NJ
  • Ranked 17th on CRN's 2013 Solution Provider 500 list of the largest North American IT solution providers
  • Only North American LAR to win the Microsoft Operational Excellence Award for ten consecutive years
    and twelve times overall
  • Industry-high 99% annual customer retention rate

Stability, growth and innovation are how we thrive in an ever-changing global economy. Achieving the proper work-life balance is how our employees flourish at home. Every year, events such as Bring Your Child to Work Day and Breakfast with Santa help the families of SHI employees understand what their parents are up to all day and share in the fun of working for a company like SHI.

Core Values

The SHI global community believes that our success and continued bright future is contributed by 10 Core Values.

  1. Be accountable and act with integrity
  2. Seek understanding to support sincerely
  3. Embrace change, collaborate and innovate
  4. Show initiative and execute efficiently
  5. Be resourceful and cost conscious
  6. Adapt, persevere and succeed
  7. Learn, grow and teach
  8. Build a culture of recognition, celebration and humility
  9. Strive for wellness to achieve balance
  10. Be bold, be fun, behave and be you

SHI After Hours

SHI After Hours is the community of SHI AFTER the normal workday is over. Throughout each year, SHI employees demonstrate the power of teamwork by participating in different sports, clubs and organizations. Some of the activities and organizations formed by SHI employees includes:

  • Basketball
  • Bowling
  • Golf
  • Hockey
  • Indoor Soccer
  • Running Club
  • Soccer
  • Softball
  • Yoga
  • Book Club
  • Photography Club
  • Toastmasters
  • SHI Connects

Fundraisers, Charity and Community

SHI is a family-oriented organization that recognizes what can be achieved through teamwork and dedication. We support numerous non-profit organizations through fundraisers to benefit the communities in which we live, such as blood, food and clothing drives, Operation Shoebox (supporting troops overseas) Wear Red Day (for the American Heart Association) and many more:

  • Polar Bear Plunge - Special Olympics NJ
  • Stomp the Monster
  • American Cancer Society
  • Big Brother Big Sisters
  • Austin Children’s Center
  • Red Cross for Hurricane Sandy
  • Red Cross for Japan Earthquake and Pacific Tsunami Relief
  • MS Society - BP MS 150
  • United Way Gifts of the Season
  • Cooley’s Anemia Foundation Walk
  • SafePlace Shelter for Battered Women
  • Humane Society


The key to success is hard work and determination, at SHI we value our employee's dedication to progress and growth. Whether you’re new to the corporate world or a seasoned veteran, SHI caters to the needs of every individual by providing a full scope of benefits for you and your family.

  • Comprehensive medical, dental, and vision plans
  • Competitive compensation packages
  • Life insurance coverage
  • Long-term disability insurance program
  • 401k plans
  • Paid vacation time (including major holidays)
  • Direct deposit
  • Employee personal purchase program
  • Reimbursement for job-related professional development
  • Employee referral bonus program
  • Flexible spending account
  • Group discounts
  • Wireless services
  • Auto insurance rates
  • Valet dry cleaning
  • Daycare & Pre-School
  • Working Advantage

undefinedTogether we thrive!

To best meet the needs of our customers and develop long-term relationships, SHI strives to build a diverse, inclusive work environment that is reflective of the global marketplace. We celebrate and reward creativity, collaboration and innovation—key ingredients of our continued growth and success.


As the largest Minority and Woman-owned Business Enterprise (MWBE) in the U.S., we recognize that our success would not be possible without a company-wide commitment to our Core Values. Our future achievements and growth will be fueled not only by the success of our customers, but also by the skills and dedication of our diverse teammates. Our supportive work environment is comprised of talented employees who feel comfortable developing as professionals and are empowered to do so.

To provide equal opportunity for applicants and employees, SHI carries out programs on behalf of women, minorities, people with disabilities, special disabled veterans and other veterans covered by the amended Vietnam Era Veterans Readjustment Act of 1974. This includes outreach as well as human resource programs that ensure equity in compensation and opportunity for growth and development.


SHI's Diversity Business Development Initiative seeks to build and maintain a community of diverse suppliers and partners who best serve the needs of our customers.

In addition to conducting business and sponsoring recreational activities without discrimination, SHI also respects and accommodates for all religious observances. The design, administration, and activities of SHI are consistent with all applicable federal, state and local laws.

SHI actively supports and participates in a broad range of diversity related activities across the U.S. and Canada and is growing its supplier diversity initiative in the U.K. We are a member of, or certified by the following organizations:

  • National Minority Supplier Development Council and regional affiliates
  • National Minority Business Council
  • California Public Utilities Commission
  • Institute for Supply Management New York Chapter
  • Canadian Aboriginal and Minority Supplier Council


SHI is an equal opportunity employer. It is the policy of the Company to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, gender identity or expression, disability, or veteran status. The Company’s policy is to employ, retain, promote in employment, terminate, and otherwise treat any and all employees and job applicants on the basis of merit, qualifications, and competence.

It is prohibited for any employee of the Company to refuse to recruit, hire, train, promote, or provide equitable employment conditions to any employee or applicant, or to discipline or dismiss an employee solely on the basis of such person’s sex, race, national origin, age (40 or over), gender identity or expression, marital status, religious beliefs, veteran status, or disability unless the disability precludes the employee from carrying out the essential functions of the job even with a reasonable accommodation.

SHI International Reviews

Rating Trends
Recommend to a friend
Approve of CEO
SHI International President and CEO Thai Lee
Thai Lee
139 Ratings
  • Featured Review

    Helpful (1)

    Great place to grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Inside Account Executive & Team Lead in Austin, TX
    Current Employee - Senior Inside Account Executive & Team Lead in Austin, TX
    Positive Outlook
    Approves of CEO

    I have been working at SHI International (More than a year)


    "Work hard, play hard," is the mantra at the vibrant Austin office. As long as you're working hard, you'll be recognized and rewarded. It's growing so fast, that they are really flexible with career paths and are determined to find the best position for you there. After 1 year as an IAE, if you don't feel like it's for you, there are about 50 other directions you are encouraged to pursue. Management has been incredibly receptive and reactive to our feedback. It's rare that feedack makes its way to the top so quickly in a $6 billion dollar, 3000+ employee company. They're actively determined to provide career path advice and the culture is unparalleled.


    Inevitable growing pains as we're growing so fast

    Advice to Management

    Continue your open door policy and extensive communication to your employees. Wee very much appreciate it.

SHI International Photos

SHI International Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Inside Account Executive Interview

    Anonymous Interview Candidate in Austin, TX
    Declined Offer
    Neutral Experience
    Easy Interview


    I applied online. The process took 5 days. I interviewed at SHI International (Austin, TX) in November 2015.


    it begins with a phone interview, then a sit down with person from HR. if all of that goes well you'll meet with the hiring manager. then they do a background check etc.

    Interview Questions

    • Basic interview questions, same as any other interview   Answer Question

SHI International Awards & Accolades

Something missing? Add an award
  • High Volume Partner of the Year, Red Hat, 2014
  • HP PartnerOne Global Reseller of the Year, HP, 2014
  • Meraki Partner of the Year, Americas, Cisco Systems, 2014
  • New Break Away Partner of the Year, Americas, Cisco Systems, 2014
  • Americas Region Solution Provider Partner of the Year Award, VMWare, 2014
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