Working at SHI International | Glassdoor

SHI International Overview

Somerset, NJ
1001 to 5000 employees
Company - Private
Computer Hardware & Software
$5 to $10 billion (USD) per year
Organizations that need more than boxes of hardware and software can call SHI International Corp. Founded in 1989, SHI is a $7.5 billion+ global provider of a wide variety of computer hardware and software products from suppliers such as Adobe, Cisco, HP, Microsoft, Apple, and ... Read more

Mission: We are passionate about delivering exceptional value and experience as we help customers select, deploy and manage technology.

Company Updates

  • More good news in 2018! This year has been legendary so far and we couldn't have done it without our customers, partners and employees. Read all about our record-breaking Q1 here!

    SHI International Surges 23 Percent in Q1 2018 to Record $2.1 Billion in Revenue

    SOMERSET, N.J.--()-- SHI International Corp., one of America's top 10 largest IT solutions providers, closed the first quarter of 2018 with $2.1 billion in revenue, a 23 percent surge year over year and a new record for Q1.

  • Another quarter for the books! SHI rakes in a whopping $2.1 billion in Q1 of 2018 with a record-breaking 23% surge year over year!

    SHI International Surges 23 Percent in Q1 2018 to Record $2.1 Billion in Revenue

    SOMERSET, N.J.--()-- SHI International Corp., one of America's top 10 largest IT solutions providers, closed the first quarter of 2018 with $2.1 billion in revenue, a 23 percent surge year over year and a new record for Q1.

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SHI International – Why Work For Us?

Careers at SHI

In addition to a competitive salary and high-quality benefits package, SHI offers an exciting, fun and supportive environment that was recently recognized by our employees as one of the best places to work in both Austin, Texas and New Jersey.

If you enjoy challenging yourself - and being recognized for your efforts - SHI is the place for you! Search our online Career Center for positions that match your area of expertise, right now!

If you do not see a position that you would consider an “exact match” - but are still interested in applying to SHI - you can submit your resume for consideration through our online portal. If an opportunity becomes available that fits your skills, we will be sure to contact you.

Thank you for your interest in furthering your career at SHI!

About SHI

Innovative Solutions. World Class Support.

SHI International Corp., 290 Davidson Avenue, Somerset, NJ 08873

Constantly growing in response to the needs of our customers in all sectors and verticals, SHI has transformed itself from a $1 million "software-only" regional reseller into a $6 billion+ global provider of information technology products and services.   

From software and hardware procurement to deployment planning, configuration, data center optimization, IT asset management and cloud computing, SHI offers custom IT solutions for every aspect of your environment. 

Privately-held and under the guidance of our current ownership since 1989, SHI has experienced tremendous growth in size and scope through neither merger nor acquisition. Our organic growth and two decades of stability are a direct result of backing a highly-skilled and tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals.

SHI's goal is to foster long-term and mutually-beneficial relationships with our customers and partners, every single day.

The expertise, dedication and commitment to excellence of each member of your SHI account team (and the support organization that backs them) have made SHI into the industry-leading, complete IT solution provider we are today.

Fast Facts

  • Founded in 1989
  • World Headquarters in Somerset, NJ
  • Largest Minority and Woman-owned Business Enterprise (MWBE) in the United States
  • Over 3,000 employees worldwide
  • 30+ offices across the U.S., Canada, United Kingdom, Germany, France and Hong Kong
  • 420,000 sq ft HQ and 140,000 sq ft Integration Center in Somerset, NJ
  • Ranked 12th on CRN's 2015 Solution Provider 500 list of the largest North American IT solution providers
  • Only North American LAR to win the Microsoft Operational Excellence Award for ten consecutive years
    and twelve times overall
  • Industry-high 99% annual customer retention rate

Stability, growth and innovation are how we thrive in an ever-changing global economy. Achieving the proper work-life balance is how our employees flourish at home. Every year, events such as Bring Your Child to Work Day and Breakfast with Santa help the families of SHI employees understand what their parents are up to all day and share in the fun of working for a company like SHI.

Core Values

The SHI global community believes that our success and continued bright future is contributed by 10 Core Values.

  1. Be accountable and act with integrity
  2. Seek understanding to support sincerely
  3. Embrace change, collaborate and innovate
  4. Show initiative and execute efficiently
  5. Be resourceful and cost conscious
  6. Adapt, persevere and succeed
  7. Learn, grow and teach
  8. Build a culture of recognition, celebration and humility
  9. Strive for wellness to achieve balance
  10. Be bold, be fun, behave and be you

SHI After Hours

SHI After Hours is the community of SHI AFTER the normal workday is over. Throughout each year, SHI employees demonstrate the power of teamwork by participating in different sports, clubs and organizations. Some of the activities and organizations formed by SHI employees includes:

  • Basketball
  • Bowling
  • Golf
  • Hockey
  • Indoor Soccer
  • Running Club
  • Soccer
  • Softball
  • Yoga
  • Book Club
  • Photography Club
  • Toastmasters
  • SHI Connects

Fundraisers, Charity and Community

SHI is a family-oriented organization that recognizes what can be achieved through teamwork and dedication. We support numerous non-profit organizations through fundraisers to benefit the communities in which we live, such as blood, food and clothing drives, Operation Shoebox (supporting troops overseas) Wear Red Day (for the American Heart Association) and many more:

  • Polar Bear Plunge - Special Olympics NJ
  • Stomp the Monster
  • American Cancer Society
  • Big Brother Big Sisters
  • Austin Children’s Center
  • Red Cross for Hurricane Sandy
  • Red Cross for Japan Earthquake and Pacific Tsunami Relief
  • MS Society - BP MS 150
  • United Way Gifts of the Season
  • Cooley’s Anemia Foundation Walk
  • SafePlace Shelter for Battered Women
  • Humane Society


The key to success is hard work and determination, at SHI we value our employee's dedication to progress and growth. Whether you’re new to the corporate world or a seasoned veteran, SHI caters to the needs of every individual by providing a full scope of benefits for you and your family.

  • Comprehensive medical, dental, and vision plans
  • Competitive compensation packages
  • Life insurance coverage
  • Long-term disability insurance program
  • 401k plans
  • Paid vacation time (including major holidays)
  • Direct deposit
  • Employee personal purchase program
  • Reimbursement for job-related professional development
  • Employee referral bonus program
  • Flexible spending account
  • Group discounts
  • Wireless services
  • Auto insurance rates
  • Valet dry cleaning
  • Daycare & Pre-School
  • Working Advantage

undefinedTogether we thrive!

To best meet the needs of our customers and develop long-term relationships, SHI strives to build a diverse, inclusive work environment that is reflective of the global marketplace. We celebrate and reward creativity, collaboration and innovation—key ingredients of our continued growth and success.


As the largest Minority and Woman-owned Business Enterprise (MWBE) in the U.S., we recognize that our success would not be possible without a company-wide commitment to our Core Values. Our future achievements and growth will be fueled not only by the success of our customers, but also by the skills and dedication of our diverse teammates. Our supportive work environment is comprised of talented employees who feel comfortable developing as professionals and are empowered to do so.

To provide equal opportunity for applicants and employees, SHI carries out programs on behalf of women, minorities, people with disabilities, special disabled veterans and other veterans covered by the amended Vietnam Era Veterans Readjustment Act of 1974. This includes outreach as well as human resource programs that ensure equity in compensation and opportunity for growth and development.


SHI's Diversity Business Development Initiative seeks to build and maintain a community of diverse suppliers and partners who best serve the needs of our customers.

In addition to conducting business and sponsoring recreational activities without discrimination, SHI also respects and accommodates for all religious observances. The design, administration, and activities of SHI are consistent with all applicable federal, state and local laws.

SHI actively supports and participates in a broad range of diversity related activities across the U.S. and Canada and is growing its supplier diversity initiative in the U.K. We are a member of, or certified by the following organizations:

  • National Minority Supplier Development Council and regional affiliates
  • National Minority Business Council
  • California Public Utilities Commission
  • Institute for Supply Management New York Chapter
  • Canadian Aboriginal and Minority Supplier Council


SHI is an equal opportunity employer. It is the policy of the Company to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, gender identity or expression, disability, or veteran status. The Company’s policy is to employ, retain, promote in employment, terminate, and otherwise treat any and all employees and job applicants on the basis of merit, qualifications, and competence.

It is prohibited for any employee of the Company to refuse to recruit, hire, train, promote, or provide equitable employment conditions to any employee or applicant, or to discipline or dismiss an employee solely on the basis of such person’s sex, race, national origin, age (40 or over), gender identity or expression, marital status, religious beliefs, veteran status, or disability unless the disability precludes the employee from carrying out the essential functions of the job even with a reasonable accommodation.

SHI International Reviews

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Recommend to a friend
Approve of CEO
SHI International President and CEO Thai Lee
Thai Lee
362 Ratings
  • "Fantastic Opportunity"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Account Manager in Somerset, NJ
    Current Employee - Inside Sales Account Manager in Somerset, NJ
    Positive Outlook
    Approves of CEO

    I have been working at SHI International full-time (More than 3 years)


    Learned a lot about software/ Hardware.
    Laid back atmosphere.
    Easy to be promoted.


    New employees are micromanaged by tracking when they clock into their computer and log out. That means, don't take too long making coffee.

    Advice to Management

    Very Supportive!

See All 546 Reviews

SHI International Photos

SHI International photo of: Our IT heroes jump with joy
SHI International photo of: SHI World HQ
SHI International photo of: SHI Headquarters in Somerset, NJ
SHI International photo of: SHI Headquarters in Somerset, NJ
SHI International photo of: Lobby at SHI Headquarters in Somerset, NJ
SHI International photo of: Fitness Center at SHI Headquarters in Somerset, NJ
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SHI International Interviews



Getting an Interview

Getting an Interview





    Contract Specialist Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2 days. I interviewed at SHI International in February 2017.


    Received an email to schedule a phone interview with recruiter in the New Jersey office. Interview was scheduled for the next day. The recruiter was friendly, professional, and had great things to say about the company. We discussed the duties and requirements of the role, with emphasis on the high standard of customer service at SHI. At the end of the interview, we discussed the compensation package, which was inline with expectations. The next step is a phone interview with the hiring manager.

    Interview Questions

    • Describe what qualities you have that make you effective in customer service.   Answer Question
See All 131 Interviews

SHI International Awards & Accolades

  • CRN 2016 Tech Elite 250 List, CRN, 2016
  • Forbes 2016 America's Best Employers, Forbes, 2016
  • American-Statesman’s 2016 Top Workplaces for Greater Austin, Austin American-Statesman, 2016
  • Forbes Best Midsize Employers List, Forbes, 2017
  • Austin American-Statesman Top Workplace, Austin American-Statesman, 2013
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