Working at SITA | Glassdoor

SITA Overview
Geneva (Switzerland)
1001 to 5000 employees
Company - Private
Information Technology
$1 to $2 billion (USD) per year
At SITA we lead one of the most exciting and advanced industries in the world. With us, there are no limits for people looking to explore the edges of possibility and beyond.

We are the world’s leading specialist in air transport communications and ... Read more

Mission: To transform air travel through technology by meeting and exceeding the IT and communication demands of the industry – every day.

SITA – Why Work For Us?

Meaningful challenges and unlimited opportunity

SITA is a company like no other for go-getters looking to go further. Every day, we face challenges that determine the future of our industry. It’s hard work that makes our people think smart and deliver smarter solutions. It takes big thinking to transform an industry.

Overcoming challenges uncovers opportunities at every step of the journey. We make sure everyone has chances to grow and the prospect to build a truly global career.

Our world-wide reach, broad portfolio and leading industry position will give you countless opportunities to develop your skills on-the-job and through world-class training. In each of the 135 countries where our people are based, we make sure that we offer competitive and locally relevant rewards and benefits to everyone.

As the world's leading air transport IT and communications specialist, we’re committed to meeting the demands of the air transport industry.

Owned by the industry, we're guided by over 430 owner-members around the world. And we’re steered by the expertise and experience of the SITA Board and SITA Council, which is made up of over 45 air transport industry CIOs and other IT professionals.

Thanks to our unique governance and membership structure, our strategic direction, developments and collaborative innovations are driven directly by the air transport community and its requirements.

Our portfolio

SITA’s portfolio is built with industry know-how, obtained through constant collaboration across the industry, with members, customers, partners and industry bodies – to determine and satisfy requirements. Today, we provide the broadest portfolio for the air transport industry, including:

  • Managed global communications, infrastructure, the ATI Cloud and outsourcing services
  • Services for airline commercial management, passenger operations, flight operations, aircraft operations, air-to-ground communications, airport management and operations, baggage operations, transportation security and border management, cargo operations and more

Our global and local presence

As one of the most internationally diverse companies, our 4,500 employees work in 135 countries around the world and speak over 70 different languages. Our strong local presence - with offices spanning the globe - means our people are on the ground and always on hand to lend their support.


We lead our industry. Every day our people work together towards a single aim - to transform one of the most technically advanced industries in the world. This video shows our people and how they plan to steer change in our three key areas – service excellence, innovation and growth.

Everything we do at SITA is underpinned by our aCtive values. We celebrate our colleagues who embody our values through our Values in Action (VIA) program.

  • Act with integrity - we uphold the highest standards of professional & ethical behaviour
  • Customer first - we focus on our customers' needs
  • Teamwork & respect - we work as a team & treat others with openness & respect
  • Innovate - we generate new ideas & creative solutions
  • Value creation - we deliver results that create value
  • Empowerment & accountability - we take ownership & are accountable.

Making a real difference

At SITA we make sure everyone has our support in making a difference. We created Values in Volunteer Action (VIVA) program to make sure our people are entitled to paid leave for volunteer work.

SITA Reviews

Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
SITA CEO Barbara Dalibard
Barbara Dalibard
25 Ratings
  • "Programmer Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Neutral Outlook
    No opinion of CEO

    I worked at SITA full-time (More than 10 years)


    Excellent benefits, worldwide exposure, good place to grow


    Lack of vision, not enough continuous oversight of projects and ongoing customers

    Advice to Management

    Face the fare, don't be afraid to take decisions

See All 302 Reviews

SITA Interviews



Getting an Interview

Getting an Interview





    Programmer Analyst Interview

    Anonymous Interview Candidate in Bohemia, NY
    No Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 2+ weeks. I interviewed at SITA (Bohemia, NY) in September 2016.


    They made a full review of my work experience, asking for as much details as possible from each project I have worked. The MsC degree contributed a lot but due to a lack of experience in Azure platform I was dismissed.

    Interview Questions

See All 53 Interviews

SITA Awards & Accolades

  • IT Company of the Year, Air Transport News, 2016
  • IT Company of the Year, Air Transport News, 2015
  • Best Airport IT Service Provider, Emerging Markets Airports Awards, 2015
  • Diamond Award for Excellence, ITMSA Marketing Excellence Awards, 2015
  • Aviation ICT Service Provider of the Year – Africa, African Airlines Association, 2014
See More

Work at SITA? Share Your Experiences

  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate