Working at SM Retail | Glassdoor

SM Retail Overview

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Pasay, Pasay (Philippines)
501 to 1000 employees
Company - Private
Business Services
$5 to $10 billion (USD) per year
SM Retail, Inc. is a significant player in both fashion and food segments. The multi-awarded The SM STORE (formerly SM Department Store), which has over 50 stores strategically located in key cities throughout the country, carries a wide range of apparel, accessories, houseware ... Read more

SM Retail Reviews

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  • "be in nice gestures & good to costumers"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hotel Crew in New York, FL
    Current Employee - Hotel Crew in New York, FL
    Doesn't Recommend
    Positive Outlook

    I have been working at SM Retail full-time (More than 3 years)


    a bit of learning about the appliances is all about. & when, where, why, it used too


    more sales to a better store

    Advice to Management

    don't force the front liners to sell the product, but keep in touch with the buyers

See All 65 Reviews

SM Retail Interviews



Getting an Interview

Getting an Interview





    Financial Planning Analyst Interview

    Anonymous Employee in Pasay, Pasay (Philippines)
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 6+ weeks. I interviewed at SM Retail (Pasay, Pasay (Philippines)) in May 2016.


    First of all, I knew of the financial reporting vacancy through LinkedIn. I applied online and attached my resume. The day after, HR representative contacted me thru text for the initial interview. The recruitment site is at building F (one of the small buidings in front of MOA along Diokno Ave). They require you to bring at least one valid ID and show the text message sent by the HR to the security personnel as proof of your appointment. First step of the interview process is to fill up the application sheet. Right after you submit the document, the HR will immediately conduct an initial interview to check if you're fit for the position applied for. After that, there's an online exam and assessment that you need to answer. Once done, HR will contact you for another round of interviews. As a general rule, if the company is interested in you, they most probably let you know immediately. HR personnels are very proactive and accommodating for any follow ups. I basically had three additional rounds of interviews with the hiring manager, AVP, and VP after the initial interview with the HR. The most critical and the ones that you need to ace are the interviews with the hiring manager and AVP. Interview with the VP is only for formality. You will probably be contacted 2 to 3 weeks after for the job offer. Interview questions would mainly criticize your previous experiences and how eager you are to learn (just show your enthusiasm and willingness to learn, AVP really like someone with these qualities; I think they wanted to invest on someone that would probably be assigned to the mall branches as accounting managers).

    Interview Questions

    • Q: how do you manage your time. (interviewer will provide a situation that puts your time management to the test)
      Q: Describe yourself that's not found in your resume.
      Q: Why do you want to work in SM?   Answer Question


    SM doesn't give attractive offers compared to BPOs. Through the years, SM has been keen to improve the benefits that they give to their employees. But SM is an excellent training ground as it is the largest mall operators in the country and it means that there are lots of wide array of opportunities that come with it.

See All 9 Interviews

SM Retail Awards & Accolades

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