Working at SMITH | Glassdoor

SMITH Overview
Seattle, WA
51 to 200 employees
Company - Private
Business Services
$50 to $100 million (USD) per year
SMITH (formerly Ascentium and Cactus Commerce) is one of North America’s leading digital experience agencies. We are builders of experience platforms founded on commerce, content, campaigns and connections. Creators of transactional brand moments for humans living in ... Read more

Mission: Welcome to SMITH. We are builders of experience platforms. We design with insight, we build with excellence and we optimize with intelligence. We do this through services organized around Strategy, Experience Design and Technology.

SMITH Reviews

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Tony Steel
4 Ratings
  • Helpful (1)

    "Senior Project Manager for large development/mitigation projects"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in San Luis Obispo, CA
    Current Employee - Senior Project Manager in San Luis Obispo, CA
    Doesn't Recommend
    Positive Outlook

    I have been working at SMITH full-time (More than 10 years)


    Challenging jobs that require organization, enthusiasm, and problem-solving.


    Not enough growth opportunities and learning experiences.

See All 129 Reviews

SMITH Interviews



Getting an Interview

Getting an Interview





    Anonymous Interview

    Anonymous Interview Candidate in Seattle, WA
    No Offer
    Negative Experience


    I applied online. The process took 6 weeks. I interviewed at SMITH (Seattle, WA).


    I applied online and in about a week I was set up with a phone screen. It went well. Very basic screening questions, just asking about my previous experience and accomplishments.

    I was then set up with a 1:1 in-person interview with my potential supervisor. This lasted 1 hour. The potential supervisor asked questions about previous experience with tools, campaigns, collaboration and working with others, etc. The usual stuff. Nothing really stood out to me. I was impressed by the amount of their technical knowledge for their particular role. He was friendly and professional.

    A week later I was then set up with a phone call with another manager who couldn't make it into the office. This also lasted about 1 hour. Again, the usual questions but with some more specific tool-based questions. The individual was friendly and professional as well and seemed very impressed by the level of my expertise.

    I was then again invited back to the office for yet another interview with my potential supervisor and 2 others. My second interview with my potential supervisor lasted a little bit less than 1 hour and was more or less a repeat of our previous discussion as well as more of discussion about who else I would be meeting with and the company. I later interviewed for about 30 minutes with a potential senior coworker and another potential peer. Both of these went well and again the usual questions about experience and previous campaigns, examples, and results were asked. Both of them were also friendly and professional.

    To my surprise, after these two in-person interview sessions so far, I was then invited to present a 30-minute presentation to my potential supervisor and peers and more senior-level staff. As nice and professional as everyone had been so far, I was extremely irked about this presentation as it was (1) a time sink in preparation, (2) about one of their current clients and thus I would be providing them with my own professional insights they could potentially benefit from--for free--and (3) I felt that the interview process had been drawn out long enough at this point.

    I heard back about a week later they moved forward with another candidate. The recruiter left a polite and professional voice mail notifying me of this.

    Interview Questions

    • Provide an example of a difficult situation you've encountered with a client and how you resolved it.   Answer Question
See All 19 Interviews

SMITH Awards & Accolades

  • Gold Statuette, Interactive Multimedia (Direct Marketing) (For Microsoft Windows 8 PC Selector), Communicator Award of Excellence, 2013
  • Siver Statuette, Online Communicator Advertising and Marketing (Rich Media B2C) (Microsoft Windows 8 PC Selector), Communicator Award of Distinction, 2013
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