SMS Assist Overview

  • Chicago, IL
  • 501 to 1000 Employees
  • 1999
  • Company - Private
  • Building & Personnel Services
  • Unknown / Non-Applicable

SMS Assist is redefining the way service providers and property owners work together by delivering unprecedented transparency and control within the facilities maintenance industry. Retail stores, banks, restaurants, rental homes, and more make up the 200,000 properties that ...
Mission: SMS Assist's purpose is to empower providers and property owners with the resources they deserve, so they can better serve our communities.

SMS Assist Reviews

Recommend to a Friend
Approve of CEO
Marc Shiffman
Marc Shiffman
127 Ratings
Featured Review
Current Employee

"10/10 would recommend"

Sep 30, 2022 - Sales Support Coordinator
Positive Outlook


SMS Assist has allowed me to spend more time with my family by speaking to the importance of having work/life balance. SMS Assist has also done a lot to help the community and employees. I have


None that I can think of right now.

Advice to Management

Provide more cross trainings/guest speakers across departments.
See All 480 Reviews

Diversity & Inclusion at SMS Assist

(134 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from SMS Assist Reviews and are not edited or altered.

How is diversity at SMS Assist?

...Impressive diversity and inclusion, easily one of the most diverse teams I’ve worked on...Read More

Read 14 more responses

SMS Assist Photos

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SMS Assist Interviews

Getting an Interview
Applied online67%
Employee Referral10%
Staffing Agency9%

  1. Software Quality Assurance Engineer Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Difficult Interview

    I applied online. The process took 4 weeks. I interviewed at SMS Assist (Chicago, IL)


    First step was HR called me and asked some few questions about my experience.

    Second step was HR notified me that QA Managers wanted me for a second round of interview.
    2nd round interview consisted of
    - Technical Assessment (Test Case creation, SQL queries, Selenium test automation coding)
    - Technical questions (functional and non-functional testing)

    3rd round was with VP of Software Dev and QA Team Lead. Some of the questions were
    - About my experience
    - How well do I work with people (behavioral)
    - How much compensation do I want

    How well do you work with co-QA, Dev and entire team?

    Answer Question

See All 89 interviews

SMS Assist Awards & Accolades

  • EY Entrepreneur of the Year 2016 Technology Award - MidwestEY Entrepreneur of the Year®2016
  • Best Enterprise Web CompanyBuilt in Chicago2015
  • Technology Fast 500Deloitte2015
  • Chicago Innovation AwardChicago Innovation Awards2012

Pledges & Certifications

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

Popular Careers with SMS Assist Job Seekers


SMS Assist FAQ

(40 Questions)

All answers shown come directly from SMS Assist Reviews and are not edited or altered.

See questions about:

What are perks and other benefits like at SMS Assist?

...Good benefits and paid time off...

October 5, 2021

Read more

See 22 more answers

People Also Ask about SMS Assist

Employees rate SMS Assist 3.3 out of 5 stars based on 480 anonymous reviews on Glassdoor.

To get a job at SMS Assist, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at SMS Assist and prepare for tough questions.

Overall, 54% of employees would recommend working at SMS Assist to a friend. This is based on 440 anonymously submitted reviews on Glassdoor.

55% of job seekers rate their interview experience at SMS Assist as positive. Candidates give an average difficulty score of 2.4 out of 5 (where 5 is the highest level of difficulty) for their job interview at SMS Assist.

57% of employees think that SMS Assist has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

Work at SMS Assist? Share Your Experiences

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