Working at SSM Health | Glassdoor

SSM Health Overview

Saint Louis, MO
10000+ employees
Nonprofit Organization
Health Care
$2 to $5 billion (USD) per year
The mission of SSM Health Care System began with five nuns who fled religious persecution in Germany in 1872 only to arrive in St. Louis in the midst of a smallpox epidemic. They formed their first hospital there in 1877. Today the not-for-profit system, sponsored by the ... Read more

Company Updates

  • Help us bring our nursing professional practice model to life! Find your place as a nurse at SSM Health today!

    SSM Health Nursing Professional Practice Model

    Being a nurse at SSM Health is more than a job. It is part of a sacred trust. When you join our exceptional team of more than 30,000 employees, our sacred ministry is in your hands. Find your place as a nurse at SSM Health today:

  • As 2016 comes to a close, we thank our candidates and new employees for choosing SSM Health as their career partner. We also encourage those who may be considering a career move to see what we are all about. Hear our story and join our team!

    We are SSM Health

    SSM Health is more than a collection of hospitals, physician clinics, and other outpatient care sites and services. We are one of the largest integrated delivery systems in the nation, focused on delivering a truly exceptional experience to those we serve. So how did we get here? Learn the story of SSM Health.

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SSM Health – Why Work For Us?

Our Mission

Through our exceptional health care services, we reveal the healing presence of God. ​

SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through one of the largest integrated delivery systems in the nation.  SSM Health was founded in 1872 by the Franciscan Sisters of Mary.

With care delivery sites in  Illinois, Missouri, Oklahoma, and Wisconsin, SSM Health includes 19 hospitals, more than 60 outpatient care sites, a pharmacy benefit company, an insurance company, two nursing homes, comprehensive home care and hospice services, a telehealth and technology company and two Accountable Care Organizations.

Our leading health services, a variety of care locations and affiliations with several rural hospitals in four states (Wisconsin, Illinois, Missouri and Oklahoma) all help us provide convenience for the people in the communities we serve.

​With more than 1,300 employed physicians and nearly 30,000 employees in four states, SSM Health is one of the largest employers in every community it serves. An early adopter of the electronic health record (EHR), SSM Health is a national leader in​ ​EHR integration. The addition of Dean Health System in 2013 brings the number of physician visits across SSM Health to 4 million annually. ​


Through our exceptional health care services, we reveal the healing presence of God.

Compassion - Respect - Excellence - Stewardship - Community



In 1998, SSM Health spent a year coming up with a single mission statement and values for its entire system. That process involved nearly 3,000 employees at every level of SSM Health, from every entity. Today that mission statement is 13 words -- short by design. Inspired by our founding religious sisters, our mission defines the way we do things. Because those words come from employees, they embrace the mission as their own.

Through our exceptional health care services, we reveal the healing presence of God.

Inspired by our founding religious sisters, we value the sacredness and dignity of each person.  Therefore, we find these five values consistent with our heritage and ministry:

  • Compassion
    We reach out with openness, kindness and concern.
  • Respect
    We honor the wonder of the human spirit.
  • Excellence
    We expect the best of ourselves and one another.
  • Stewardship
    We use our resources responsibly.
  • Community
    We cultivate relationships that inspire us to serve. 

SSM Health's Quality Principles

  • Patients and other customers are our first priority.
  • Quality is achieved through people.
  • All work is part of a process.
  • Decision-making by facts.
  • Quality requires continuous quality improvement.


Through our participation in the healing ministry of Jesus Christ, communities, especially those that are economically, physically and socially marginalized, will experience improved health in mind, body, spirit, and environment within the financial limits of the system.


​​​​When you have exceptional employees, it’s easy to create an exceptional workplace. SSM Health strives to maintain a unique relationship with employees—a partnership. We want our employees to actively participate in decisions that impact their work. We value employee feedback and encourage our employees to share their ideas and thoughts. ​

Physician/Advanced Practice

SSM Health is looking for physicians and advanced practitioners who have a passion for their patients and the drive to help transform care in the communities we serve. We are looking for innovative physicians and advanced practitioners who want to collaborate with interdisciplinary care teams focused on applying the latest evidenced-based practices to patient care.

SSM Health supports the skills and experience that physicians/advanced practitioners bring to the bedside with state-of-the-art electronic health records, the latest medical technology, advanced diagnostic services and a strong team of caregivers.

We're always looking for talented physicians (both primary care and specialists) and advanced practitioners who have a passion for their work and a desire to join a Mission-based organization that strives to make a difference.

Some of the physician/advanced practitioner opportunities available at SSM Health include:

  • Primary care
  • Specialties
  • Medical affairs
  • Advanced practice
    • Physician assistant
    • Nurse practitioner
    • Certified registered nurse anesthetist


​​​​​​​​​​​​​​​​​​At SSM Health, you will find an exceptional workplace where mutual respect and support are part of the culture. Nurses work in concert with physicians as part of a multi-disciplinary team to improve patient care. From our Epic electronic health record to the latest IV pump technology, we provide our nurses with the technology to do their jobs well. Each nurse is empowered to advocate for their patient for best care and outcomes. That's what is special, even exceptional, about being a nurse at SSM Health.

Some of the nursing opportunities available at SSM Health include:​

Advanced Practitioners

  • Nurse Practitioner
  • Certified Registered Nurse Anesthetist

Clinical Support

  • Nurse Technician 
  • Certified Nurse Assistant  
  • OB Technician 
  • ED Technician 
  • Medical Assistant
  • Surgical Assistant
  • ​Unit Secretary ​


  • Staff Nurse (Med/Surg, Critical Care, ED, Women & Children, OR, Behavioral Health, Home Health & Hospice – to name just a few)
  • ​Office Nurse
  • RN First Assistant
  • Case Management

Professional Services

​​​​At SSM Health,​ professional services teams play critical roles in ensuring operations run smoothly and seamlessly behind the scenes. Although you might not be directly involved in patient care, you will have an essential part in helping shape the patient experience. 

SSM Health offers the opportunity for you to thrive in roles such as social work, finance, marketing and communications or human resources. We'll also provide an environment where your career can grow and flourish.

Professional services opportunities available with SSM Health include:

  • Education/training
  • Finance, billing, accounting
  • HIM (coders)
  • Human resources
  • Insurance operations
  • Legal, compliance, risk, safety, quality
  • Marketing, communications, strategy
  • Pastoral care
  • Product management​

Support Services

Support services careers are an integral part of shaping the patient experience at SSM Health. If you would like to be an important part of a team, SSM Health has an opportunity for you.

Some of the support services opportunities at SSM Health include:

  • Environmental Services
  • Food Services
  • Plant Operations
  • Purchasing/Supply Chain​
  • Security
  • Transportation Services

Information Technology

SSM Health Integrated Health Technologies serves as the technology hub across the system. The Integrated Health Technologies team works as a business partner with clinicians to deliver the technology and tools needed to provide the exceptional care that patients have come to expect from SSM Health.

Your expertise will contribute to the efforts of over 800 team members who plan, implement, maintain and support bio-medical and information systems for more than 30,000 SSM Health employees in Missouri, Wisconsin, Illinois and Oklahoma.

​Information Technology roles include:​

  • Managed server administration
  • Network services
  • Computer operations
  • Desktop management
  • IT security
  • Application development
  • Epic (EHR) applications and support
  • Business Intelligence
  • Technology Service Center (TSC)
  • Financial and Administrative Applications and support

Clinical Engineering Services roles include:

  • ​​Biomedical engineering
  • Diagnostic imaging engineering​


​Our innovative leaders at SSM Health create and support strategies that enable our employees to achieve exceptional outcomes that result in exceptional patient and employee experiences​.

Leaders are committed to developing their employees to achieve their full potential – both personal and professional. Management and executive opportunities available with SSM Health include:

  • Executives
  • ​Management - clinical 
  • Management - non-clinical 


​​Administrative and clerical teams are invaluable to the day-to-day operations of SSM Health. They provide support across SSM and often serve as the first contact—a valuable first impression—for our patients and customers.

If you're looking for an opportunity to work in a Mission- and Value-based organization, we offer a wide range of opportunities in the four states we serve. Some of the administrative/clerical opportunities available at SSM Health include:

  • Administrative Assistant
  • Accounting Clerk
  • Patient Access Representative
  • Department Secretary/Assistant
  • Telecommunications Operator
  • Receptionist/Concierge​

Allied Health

The specialists, technicians and assistants of the allied health group, together with the multi-disciplinary health care team, deliver the exceptional care patients have come to expect from SSM Health.

Whether you are a pharmacist or phlebotomist, lab technologist or speech pathologist, you will quickly discover there are numerous opportunities to grow your career and provide exceptional care to our patients at SSM Health.

Examples of allied health jobs at SSM Health are:

  • Behavioral health
  • Diagnostic imaging
  • Diet and nutrition
  • Laboratory – lab technician, clinical lab scientist, phlebotomist
  • Pharmacy – pharmacy technician, lab pharmacist
  • Social worker
  • Specialized technician
  • Therapies and rehabilitation – physical, occupational, respiratory, speech​

SSM Health Reviews

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SSM Health President/CEO Bill Thompson
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74 Ratings
  • "SSM Great Place to Work"

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    • Work/Life Balance
    • Culture & Values
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    • Comp & Benefits
    • Senior Management
    Current Employee - RN Staff Nurse in Saint Louis, MO
    Current Employee - RN Staff Nurse in Saint Louis, MO
    Positive Outlook
    No opinion of CEO

    I have been working at SSM Health part-time (More than 5 years)


    Mission Statement, Values, Not for Profit


    Doesn't observe Easter as a Holiday

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SSM Health Interviews



Getting an Interview

Getting an Interview





    Pharmacist Interview

    Anonymous Employee in Fenton, MO
    Accepted Offer
    Negative Experience
    Easy Interview


    I applied through a recruiter. The process took 2 weeks. I interviewed at SSM Health (Fenton, MO).


    informal, done by staff in dept. What do I expect out of this job. What was your previous job. What do you think will be the most difficult part of the job?

    Interview Questions

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SSM Health Awards & Accolades

  • Candidate Experience Award, The Talent Board, 2016

Work at SSM Health? Share Your Experiences

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