Working at STM | Glassdoor

STM Overview

Work Here? Get a Free Employer Account
Montreal, QC (Canada)
5001 to 10000 employees
1861
Government
Transportation & Logistics
$100 to $500 million (USD) per year
Unknown
A public corporation, the STM serves the mobility needs of residents and visitors by offering an efficient public transit system (bus and metro). It thus strengthens the reputation of metropolitan Montréal as an urban centre with a high quality of life and a ... Read more

STM Reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
STM Directeur Général Luc Tremblay
Luc Tremblay
14 Ratings
  • "Solid Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    early flexible hours, good environment, benefits

    Cons

    compensation, work-life balance, commute, far from metro

See All 36 Reviews

STM Photos

STM photo of: Travailler dans les métiers spécialisés, c’est faire partie d’une équipe aux expertises variées qui rend possible le déplacement de milliers de personnes, jour après jour.
STM photo of: Influencez le cours des choses en étant la référence dans votre domaine d’expertise et contribuez quotidiennement aux nombreux projets d’entreprise.
STM photo of: Être un professionnel à la STM, c’est jouer un rôle d’expert-conseil autant auprès de sa propre équipe que des divers secteurs de l’entreprise et également vis-à-vis l’équipe de gestion.
STM photo of: Le secteur du génie à la STM, une carrière en mouvement!
STM photo of: Mener les opérations, c’est veiller chaque jour au transport efficace de plus de 600 000 clients en assurant le fonctionnement et le maintien de notre flotte de véhicules et de nos infrastructures.
STM photo of: Mener les opérations, c’est veiller chaque jour au transport efficace de plus de 600 000 clients en assurant le fonctionnement et le maintien de notre flotte de véhicules et de nos infrastructures.
See All PhotosSee All

STM Interviews

Experience

Experience
50%
0%
50%

Getting an Interview

Getting an Interview
100%

Difficulty

3.2
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Customer Service Agent Interview

    Anonymous Interview Candidate in Montreal, QC (Canada)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at STM (Montreal, QC (Canada)) in September 2017.

    Interview

    Taking the Human out of Human Ressources!

    Applied to a job bank for CSR position.
    2 weeks later, HR agent calls me for on-site standard test. Done.
    4 days later, call from HR agent for interview with HR rep + manager.
    Interview was procedural, even perhaps a bit cold.
    They had a set of questions and lots of "mises en situation". While you talk, they write.
    Very "HR", procedural type of interview: They have questions on their sheet that they ask.
    You answer them while they write.

    This goes on for about 45 min until they get fed up and reluctantly ask you "Now, do you have any question?"

    Then a couple days later, the cold and vague rejection email with no contact information, only a name. It also says you can't apply again within TWO YEARS, talk about a punishment.
    To get further explanation, you'll need to get this person's phone #.,
    Call their main Customer Service line 514-786-4636 and select 6 Admin Services option.
    Ask for the person's contact info.
    Then call 514-350-0800 (internal number, which you'll need an extension to reach anyone at HR).

    Negative experience overall.

    Interview Questions

    • Give me an example of a difficult situation you encountered at work and how you reacted?   Answer Question
    • A customer calls you with a particular situation, explain how you'd solve this.   Answer Question
    • Did you take time off to interview with us?   1 Answer
See All 4 Interviews

STM Awards & Accolades

  • Prix d'excellence (Responsabilité sociale des entreprises et des organismes), Durabilys, 2016
  • Prix toiture végétalisée, Catégorie industrielle et commerciale, Durabilys, 2016
See More

STM Locations

Work at STM? Share Your Experiences

STM
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or