Mission: At SWAT Solutions our mission is to find and retain talented, dedicated software quality consulting professionals who have made this their careers in understanding and working towards the common goal of our clients...to help create the best software that reaches beyond ...
I have been working at SWAT Solutions full-time (More than a year)
Easy and efficient interview process. Decent pay rate. Good Benefits. Frequently has Happy Hour gatherings for all employees and contractors.
Poor communication on contract renewal/negotiations (contracting). Poor communication and little to no direction from management while working in QA Lab on in-house projects. No bonuses and minimal pay increases. Management runs the business as a Sales business instead of a Software Testing company. They put all of their money into the sales side and little to no money into the actual QA employees, software or infrastructure to provide the QA testers with adequate resources to complete their jobs. No flexibility in work schedules for appointments/time off and no ability to work remotely.
Advice to Management
Start investing in the actual "product" that you sell. Buy licenses for new software so that your QA testers can learn new software/testing skills to better market them. Instead of buying useless TVs and Chromecasts to put in areas that are not useful to the actual QA staff. Have the management more actively involved in the QA Lab day-to-day work/culture. Provide your QA staff with laptops instead of desktops so that they aren't shackled to their desk. A mobile and flexible workforce is a more productive workforce. Consider a bonus program for the QA Lab employees.
I applied through other source. The process took 1+ week. I interviewed at SWAT Solutions (Minneapolis, MN).
When you arrive at their office, you sign in on a computer application, which contacts the person you want to see and takes your picture. They made me feel very comfortable during the interview process. Initially I went there to interview with one recruiter. And immediately after that, I actually had a brief interview with a client account manager, which was immediately followed by an interview with a senior executive. All of these were during the same visit. I am not sure if this is their typical interview process or not.
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