Working at SYKES | Glassdoor

SYKES Overview

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Tampa, FL
10000+ employees
1977
Company - Public (SYKE)
Staffing & Outsourcing
$1 to $2 billion (USD) per year
Unknown
Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales ... Read more

SYKES Reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
SYKES President & CEO Chuck Sykes
Chuck Sykes
1,046 Ratings
  • Helpful (2)

    "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SYKES full-time (More than a year)

    Pros

    Willing to assist in all areas of operations

    Cons

    Nothing keep doing what your doing to make things better to improve the culture

    Advice to Management

    Keep doing what your doing to assist

See All 2,547 Reviews

SYKES Photos

SYKES photo of: SYKES Global Headquarters
SYKES photo of: Amherst, NY
SYKES photo of: Fort Smith, AR
SYKES photo of: Fort Smith, AR
SYKES photo of: Sherbrooke, Quebec, Canada
SYKES photo of: Sherbrooke, Quebec, Canada
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SYKES Interviews

Experience

Experience
64%
17%
19%

Getting an Interview

Getting an Interview
71%
12%
6%
4
3
3
1

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1. Helpful (15)  

    Agent Interview

    Anonymous Employee in Fort Smith, AR
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at SYKES (Fort Smith, AR) in February 2014.

    Interview

    They took me into a room and sat down with me one on one. Asked me a few questions, then a second interviewer came in and did the same after the first left. Went and took a multiple choice exam dealing with basic math and what not. Followed by an oral drug test later.

    Interview Questions

    • Tell me a time when you had a disagreement with a customer.   3 Answers
See All 677 Interviews

SYKES Awards & Accolades

  • Governor's Achievement Award, Pennsylvania Career Link, 2015
  • Fit-Friendly Worksite Gold Achievement, American Heart Association, 2015
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