Working at SYKES | Glassdoor

SYKES Overview

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Tampa, FL
10000+ employees
1977
Company - Public (SYKE)
Staffing & Outsourcing
$1 to $2 billion (USD) per year
Unknown
Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales ... Read more

SYKES Reviews

2.8
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SYKES President & CEO Chuck Sykes
Chuck Sykes
1,133 Ratings
  • Helpful (1)

    "Fun place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Morristown, TN
    Current Employee - Anonymous Employee in Morristown, TN

    I have been working at SYKES full-time

    Pros

    The pay is excellent for call center work

    Cons

    Sometimes the job gets a bit difficult

See All 2,757 Reviews

SYKES Photos

SYKES photo of: SYKES Global Headquarters
SYKES photo of: Amherst, NY
SYKES photo of: Fort Smith, AR
SYKES photo of: Fort Smith, AR
SYKES photo of: Sherbrooke, Quebec, Canada
SYKES photo of: Sherbrooke, Quebec, Canada
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SYKES Interviews

Experience

Experience
63%
18%
19%

Getting an Interview

Getting an Interview
72%
11%
6%
4
3
3
1

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1. Helpful (27)  

    Agent Interview

    Anonymous Employee in Fort Smith, AR
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at SYKES (Fort Smith, AR) in February 2014.

    Interview

    They took me into a room and sat down with me one on one. Asked me a few questions, then a second interviewer came in and did the same after the first left. Went and took a multiple choice exam dealing with basic math and what not. Followed by an oral drug test later.

    Interview Questions

    • Tell me a time when you had a disagreement with a customer.   4 Answers
See All 718 Interviews

SYKES Awards & Accolades

  • Governor's Achievement Award, Pennsylvania Career Link, 2015
  • Fit-Friendly Worksite Gold Achievement, American Heart Association, 2015
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Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

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