Working at SYKES

SYKES

Company Overview Locations

Overview

SYKES Overview

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Websitewww.sykes.com

HeadquartersTampa, FL

Size10000+ employees

Founded 1977

Type Company - Public (SYKE)

Industry Staffing & Outsourcing

Revenue $1 to $2 billion (USD) per year

Competitors

Unknown

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Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales ... Read more

SYKES Reviews

Oct 20, 2019
Helpful (1)
"Easy"
StarStarStarStarStar
Work/Life Balance
Culture & Values
Career Opportunities
Comp & Benefits
Senior Management
Current Employee - Agent in Colorado Springs, CO
Current Employee - Agent in Colorado Springs, CO
Recommends
Positive Outlook
Approves of CEO
I have been working at SYKES full-time (Less than a year)
Pros
Good hours, easy if you’re self motivated
Cons
No sell motivation will get you no where
Advice to Management
Nothing
SYKES 2019-10-20 11:10 PDT

See All 3,530 Reviews

SYKES Photos

SYKES photo of: SYKES Global Headquarters

SYKES photo of: Sherbrooke, Quebec, Canada

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SYKES Interviews

Experience 807 Ratings

Experience

Positive

63%

Neutral

17%

Negative

20%

Getting an Interview 829 Interview Reviews

Getting an Interview

Applied Online

72%

In-Person

11%

Recruiter

Employee Referral

Staffing Agency

Other

Campus Recruiting

Difficulty 807 Ratings

2.1

Average

Difficulty

Hard

Average

Easy

Feb 29, 2020
Helpful (17)
Customer Service Interview
Anonymous Employee
Accepted Offer
Positive Experience
Easy Interview
Application
I applied online. I interviewed at SYKES.
Interview
The application and interview were detailed but not complicated. It was all online via email. There were several tests involved but they were not difficult. It seemed like an easy process to me.
Continue Reading
Interview Questions
How would you handle an angry customer? Answer Question
SYKES 2020-02-29 06:28 PST

See All 831 Interviews

Company Updates

Welcome to SYKES Germany! http://glassdoor.com/slink.htm?key=vQYQQ
—30+ days ago
26 Likes
Peek inside operations at our Las Vegas site: http://glassdoor.com/slink.htm?key=vQ0hF
—30+ days ago
SYKES - Las Vegas, Nevada
https://www.sykes.com/ SYKES is a global business process outsourcing (BPO) leader in providing comprehensive inbound customer engagement services to Global 2000 companies, primarily in the communications, financial services, healthcare, technology, transportation and retail industries. SYKES' differentiated end-to-end service platform effectively engages consumers at every touch point in their customer lifecycle, starting from digital marketing and acquisition to customer support, technical support, up-sell/cross-sell and retention.
22 Likes