SYKES Overview

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  • www.sykes.com
  • Tampa, FL
  • 10000+ Employees
  • 1977
  • Company - Private
  • HR Consulting
  • $2 to $5 billion (USD)

CompetitorsUnknown

SYKES is now part of Sitel Group. As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160 ...
Mission: We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.

SYKES Reviews

3.3
59%
Recommend to a Friend
63%
Approve of CEO
 Laurent Uberti
Laurent Uberti
339 Ratings
5.0
Former Employee

"Excellent"

May 13, 2022 - Quality Manager

Pros

Great environment, growth opportunities and development

Cons

Salaries not aligned to market
See All 6,329 Reviews

Diversity & Inclusion at SYKES

3.7
(1858 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from SYKES Reviews and are not edited or altered.

How is diversity at SYKES?

...Culture, diversity and inclusion there are just great...Read More

Read 24 more responses

SYKES Photos

+ Add Photo
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SYKES Interviews

Experience
Positive65%
Negative18%
Neutral17%
Getting an Interview
Applied online74%
In Person10%
Recruiter5%
Difficulty
2.2
Average
HardAverageEasy

  1. Customer Service Interview

    Anonymous Employee in San Jose, San Jose
    Accepted Offer
    Positive Experience
    Average Interview
    Application

    I applied through an employee referral The process took 3 days. I interviewed at SYKES (San Jose, San Jose) in May 2022

    Interview

    Me contactaron por correo y luego la entrevista por llamada, la entrevista fácil, me ofrecieron sykes academy para mejorar mi nivel de inglés.

    Posteriormente me enviaron unas pruebas escritas al correo con duración de 1 hora y 20min,eran 80 preguntas de selección única, incluía gramática, comprensión de lectura y audios
    Interview

    Que hice en mis ultimas vacaciones? - Hablar de mi

    Answer Question

See All 1,118 interviews

Company Updates

October 15, 2021
KEY NOT FOUND: company-updates.categories.company-news
Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions, is pleased to announce the completed acquisition of Sykes Enterprises, Inc. (SYKES). A subsidiary of Sitel Group has acquired all outstanding shares of SYKES common stock in an all-cash transaction valued at approximately $2.2 billion, delisting the formerly publicly traded company from Nasdaq.
Shared image - Sitel Group® Completes Acquisition of Sykes
Sitel Group® Completes Acquisition of Sykes
www.sitel.com

SYKES Awards & Accolades

  • Governor's Achievement AwardPennsylvania Career Link2015
  • Tampa Bay Ethics AwardUniversity of Tampa Center for Ethics2012

Pledges & Certifications

  • Veteran Hiring Commitment

    Committed to helping America's military veterans find work

  • Career Advancement Program

    Helping employees "upskill" into higher-paying positions

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

  • First Job Programs

    Maintain entry-level hiring and career development programs to give people career starts

Popular Careers with SYKES Job Seekers

JobsSalariesInterviews

SYKES FAQ

(68 Questions)

All answers shown come directly from SYKES Reviews and are not edited or altered.

See questions about:

Does SYKES offer massages?

...Good free coffee and fruit basket....

May 12, 2021

Read more

See 11 more answers

Work at SYKES? Share Your Experiences

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