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SYKES Overview
Work Here? Get a Free Employer AccountTampa, FL
10000+ employees
1977
Company - Public (SYKE)
Staffing & Outsourcing
$1 to $2 billion (USD) per year
Unknown
Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales ... Read more
SYKES Reviews
SYKES2589Approve of CEO
Chuck Sykes
1,084 Ratings
Helpful (10)
![SYKES Logo]()
"Was very easy to get hired"
StarStarStarStarStarRecommendsPositive OutlookI have been working at SYKES full-time (More than a year)
Pros
Paid training, multiple shifts to choose from, not too busy, promotions from within the company, easy to switch shifts.
Cons
Not allowed to have pen or paper at the desk, lots of downtime between calls, turnover rate makes it hard to keep friends within the company, some managers are much better than others.
Advice to Management
QA scores should always come with explanations and improvement advice. Don't switch shifts around just because you can.
SYKES 2018-07-03 07:41 PDT
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SYKES Interviews
Experience
Experience
64%
17%
19%
Getting an Interview
Getting an Interview
72%
11%
6%
4
3
3
1
Difficulty
2.1
AverageInterviewing at SYKES
Helpful (19)
Accepted OfferNeutral ExperienceEasy InterviewSYKES 2015-12-07 17:57 PSTApplication
I applied in-person. The process took 2 weeks. I interviewed at SYKES (Fort Smith, AR) in February 2014.
Interview
They took me into a room and sat down with me one on one. Asked me a few questions, then a second interviewer came in and did the same after the first left. Went and took a multiple choice exam dealing with basic math and what not. Followed by an oral drug test later.
Interview Questions
- Tell me a time when you had a disagreement with a customer. 4 Answers
Company Updates
![SYKES Logo]()
Welcome to SYKES Germany!
http://glassdoor.com/slink.htm?key=vQYQQ6 Likes![SYKES Logo]()
Peek inside operations at our Las Vegas site: http://glassdoor.com/slink.htm?key=vQ0hF
10 Likes
SYKES Awards & Accolades
- Governor's Achievement Award, Pennsylvania Career Link, 2015
- Fit-Friendly Worksite Gold Achievement, American Heart Association, 2015
Pledges & Certifications
Veteran Hiring Commitment
Committed to helping America's military veterans find work
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