Working at SYNNEX | Glassdoor

SYNNEX Overview

Fremont, CA
10000+ employees
1980
Company - Public (SNX)
Business Services
$10+ billion (USD) per year
Unknown
SYNNEX brings the most-relevant technology solutions to the IT and consumer electronics markets to help our partners sustainably grow their business. We distribute more than 30,000 technology products from more than 300 of the world’s leading and emerging ... Read more

Mission: SYNNEX helps customers, business partners and employees achieve success through shared goals, strategies, resources and technology solutions.

With wise investments, innovation and solutions-based products, we increase shareholder and corporate value to all ... Read more

SYNNEX Reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
SYNNEX President, CEO, and Director Kevin M. Murai
Kevin M. Murai
83 Ratings
  • "Good company, But needs to improve in a few areas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Greenville, SC
    Current Employee - Manager in Greenville, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SYNNEX full-time (More than 5 years)

    Pros

    Very approachable management and exec structure.
    A well-respected organization in the industry,
    My direct manager is supportive and invested in my success,
    Profit sharing is a nice perk (but also a con, see next section).

    Cons

    Total compensation is good and bad --- example: industry salary may be $50k, the company may pay you 50k total, but only 44k is guaranteed salary, the remainder may be profit sharing or some other non guaranteed comp. Which means the employee is taking the risk that the company may deny these one year because “profits weren’t great” (which hasn’t happened in my tenure, but still is possible).

    Company cheap in other ways:
    - Will spend $100+ in man hours to debate reimbursement of a $10 expense, not a good use of company resources.
    - Systems and tools are an in house system that isn't intuitive, often seems to be programmed without the end user in mind.
    - Outsources a ton of support resources to China and Philippines (to a company subsidiary) and it is very time consuming and frustrating to communicate with non-english speakers on complex issues, as well as difficult to schedule communication as there is a 12 hour time difference, which means people often have to take meetings in the evening to account for this. If you communicate via email, it can take 24 hours to get one communication cycle complete, sometimes takes over a week to solve a simple problem that could have been taken care of on a single call if the person was in North America.
    - 401k and Tuition reimbursement are stuck in the 80s ---- way low compared to most corporations.
    - Not a lot of autonomy for employees, relatively small decisions and approvals have to go up 2, 3, 4+ levels of management before employees can move on something. Very time consuming and makes the company sluggish.

    Advice to Management

    Improve compensation base to be industry comparable
    Extend greater trust to front-line, and their managers to make decisions without need to escalate
    Make systems more user friendly
    Put more effort, time and resources into training employees

See All 191 Reviews

SYNNEX Photos

SYNNEX photo of: Field Account Executives
SYNNEX photo of: Got Freedom - Thank a Vet
SYNNEX photo of: Got Freedom - Thank a Vet
SYNNEX photo of: In Honor of Jacob Hall - Superhero Day
SYNNEX photo of: Field Account Executives 2016
See All PhotosSee All

SYNNEX Interviews

Experience

Experience
44%
27%
27%

Getting an Interview

Getting an Interview
60%
30%
3%
3
3

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Sales Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at SYNNEX.

    Interview

    Many interviews. One phone interview and several in person. I was not asked formal interview questions but it was more about previous work history and how it would translate to the position I was applying for.

    Interview Questions

See All 39 Interviews

Company Updates

  • http://glassdoor.com/slink.htm?key=vImv3

    Forecasting the Future for IT VARs

    Change is inevitable. And in the IT space, it's sometimes a challenge to keep up. But Kevin Murai, CEO of Fremont, Calif.-based global distributor Synnex Corp. and a self-professed technologist, is exhilarated by new technologies, the new models they can enable, and the potential outcomes they can effect.

See AllSee All

SYNNEX Awards & Accolades

  • Red Hat Partner of the Year, North America, Red Hat, 2016
  • 2016 CRN Channel Chiefs, CRN, 2016
See More

Work at SYNNEX? Share Your Experiences

SYNNEX
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or