SYNQ3 Restaurant Solutions Overview

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  • www.synq3.com
  • Colorado Springs, CO
  • 501 to 1000 Employees
  • 2007
  • Company - Private
  • Casual Restaurants
  • Unknown / Non-Applicable

CompetitorsUNKNOWN

SYNQ3 Restaurant Solutions was founded more than a decade ago when restaurant entrepreneur Steve Bigari began taking drive-thru orders for his McDonalds restaurants via a call center. Since that time, we have grown into the premier provider for restaurant automation, technology, ...
Mission: Our mission is to transform the restaurant industry by cultivating deep relationships through the synchronization of people, process and technology.

SYNQ3 Restaurant Solutions Reviews

3.3
59%
Recommend to a Friend
5.0
Current Employee

"Great At home job"

Oct 5, 2021 - Operations Specialist in Littleton, CO
Recommends
Positive Outlook

Pros

SYNQ is a great starter at home at job. very fast paced ordering, after years of physically working at restaurants and bars it nice to do that at the comfort of my home.

Cons

Bonuses are based off of QA standards that sometimes can not be achieved solely because there isn't enough business. Which is no control of the specialist as its cold calls that are being directed to

Advice to Management

Consider having a team that contacts concepts when specialist make notes of them in Microsoft teams. the amount of transferring that is done because the LOCATION does not update their olo is really
See All 73 Reviews

Diversity & Inclusion at SYNQ3 Restaurant Solutions

4.0
(27 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from SYNQ3 Restaurant Solutions Reviews and are not edited or altered.

How is diversity at SYNQ3 Restaurant Solutions?

...from management to employees everything is a mess...Read More

SYNQ3 Restaurant Solutions Photos

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SYNQ3 Restaurant Solutions Interviews

Experience
Positive80%
Neutral20%
Getting an Interview
Applied online100%
Difficulty
1.3
Average
HardAverageEasy

  1. Customer Service Agent Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    It was a phone interview with a Supervisor after much communication through email. From application to start date it was approx 10 days give or take. Very easy process from start to finish
    Interview

    Two words to describe yourself

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Company Updates

March 24, 2020
With so much uncertainty right now across the board, one thing I know for sure: I work for an amazing organization. I have a front row seat to the crippling of the restaurant industry, an industry I have worked in or supported my entire life. It honestly breaks my heart to see daily updates of brands closing completely or that hundreds were laid off/furloughed. Prior to COVID-19, brands were already fighting for their piece of the revenue pie. To all those impacted, we will get through this together. I am confident the government will hear our pleads for long term support. The reason I say I work for an amazing organization - while our clients are forced to lay off team members left and right, my company has opened its doors to offer these hourly employees work. To-go has exploded since Monday and we have a serious demand for agents to answer calls so we can do our part in keeping the industry afloat. I am proud and honored to work for SYNQ3 Restaurant Solutions. Thank you Steve Bigari for the amazing opportunity! #stayingfluid -Jessica Finley (Director, Business Development)

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SYNQ3 Restaurant Solutions FAQ

(30 Questions)

All answers shown come directly from SYNQ3 Restaurant Solutions Reviews and are not edited or altered.

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What are perks and other benefits like at SYNQ3 Restaurant Solutions?

...Leadership, compensation, benefits, work/life balance...

February 3, 2020

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