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Sacramento County Department of Health & Human Services Overview

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Sacramento, CA
51 to 200 employees
Unknown
Government
Municipal Governments
Less than $1 million (USD) per year
Unknown

Sacramento County Department of Health & Human Services Reviews

3.8
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Lynn Frank
1 Rating
  • "Eligibility Specialist"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Eligibility Specialist in Sacramento, CA
    Current Employee - Eligibility Specialist in Sacramento, CA
    Recommends
    Positive Outlook

    I have been working at Sacramento County Department of Health & Human Services (More than a year)

    Pros

    Good team work great supervisor very nice place to work

    Cons

    Call center very busy fast paced environment.

    Advice to Management

    Please can we update to CIV and have a 9/80 at Arena call center?

See All 8 Reviews

Sacramento County Department of Health & Human Services Interviews

Experience

Experience
33%
33%
33%

Getting an Interview

Getting an Interview
67%
33%

Difficulty

3.0
Average

Difficulty

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  1.  

    Eligibility Specialist Interview

    Anonymous Employee in Sacramento, CA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 8+ months. I interviewed at Sacramento County Department of Health & Human Services (Sacramento, CA) in May 2014.

    Interview

    Panel of five people. they asked basic questions related to the actual job functions and also interpersonal and customer service skills. They asked how many years of experience I had prior to applying for the job. Most of the questions were regarding interpersonal communication, customer service and adherence to public policies.

    Interview Questions

    • If you received a call from an angry customer what would you do and how would you try to deescalate the situation?   1 Answer

    Negotiation

    They called about 2 months after my interview and gave me 2 weeks notice of when I would need to start. I had to complete drug testing and a finger printing background check.

See All 3 Interviews

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