Working at Safeco | Glassdoor

Safeco Overview

Seattle, WA
5001 to 10000 employees
Subsidiary or Business Segment
Insurance Carriers
$1 to $2 billion (USD) per year
While the name doesn't tell you much about the business, Safeco does sound secure, and with insurance that counts for a lot. As Safeco Insurance Co., the company offers personal property/casualty insurance including auto, homeowners, and fire coverage. In ... Read more

Safeco – Why Work For Us?


undefined

Safeco has been protecting individuals and families with personal insurance coverage since 1923. When it comes to some of your biggest investments, like your home, car or maybe even your boat, we know that trust matters. From the smallest fender-bender to a storm-damaged home, we’re standing ready at life’s trying moments. Safeco is here for you at any time and any day of the week.

With a comprehensive range of insurance coverage and expert advice from local independent agents, we make it simple to protect what’s important to you and easy to get the best mix of coverage and pricing.

 At Safeco Insurance, we promise to make it easy for you, to provide the coverage you need, to connect you with local agents who offer personal advice, and – most of all –  to be there for you.

We Make Insurance Easy So You Can Get More Out of Life 

  • A local independent agent can explain all your options and help you select the best Safeco policy for you.
  • Manage your policy online.
  • Report a claim 24/7.

The Coverage You Need For the Life You Want 

  • Get coverage for everything from your auto and home to your boat, motorcycle and RV.
  • We help you save with a wide range of discounts.
  • As your life changes, protect what matters to you with customizable coverage options.

Local Agents Expert Advice 

  • We partner with independent agents who live and work in your community.
  • Get personal recommendations tailored specifically to your unique insurance needs.
  • Enjoy the fast and comprehensive service you deserve.

We’ll Be There For You, Now and Down the Road 

  • When you have a claim, we take care of it. It’s that simple.
  • We’re backed by the financial strength of Liberty Mutual Insurance.

undefined

1923

Pioneering a new approach to insurance

In 1923, founder and insurance executive Hawthorne K. Dent had a vision to pioneer a whole new approach to insurance. Defying convention, and ignoring doubtful peers, he started the General Insurance Company of America in Seattle, Washington.

People called us “The General.” Although back then the center of insurance activity was located in the Northeast, we began to earn praise for our competitive prices and superb service. Over the years our business spread down the West Coast to Southern California and as far east as Connecticut.

1953

The name SAFECO is born

In 1953, “The General” created a subsidiary called Selective Auto and Fire Insurance Company of America, or SAFECO, as a strategy to compete against fast-growing national companies. The key to our success? Computer automation tools. Just a few years later, we entered the life insurance business. And by the late 1960s, we began to offer mutual funds and commercial lines of credit.  We were so successful, “The General” renamed itself Safeco Corporation.

1997

Expanding east

In 1997 we took a major step forward by acquiring American States Financial Corporation. This doubled our agent force, increased our presence east of the Rocky Mountains, and enabled us to become a leading writer of insurance for small- to mid-sized businesses.

2002

Returning to our roots

To recover from a tough financial period in the late 1990s, Safeco refocused on the tenets first set out by our founder H.K. Dent - competitive pricing and disciplined underwriting combined with automated technology tools. In 2002, the strategy proved successful as our financial strength began to recover and grow.

2004

Shifting our focus

In 2004, we sold our life and investments division, focusing our attention fully on property and casualty insurance, as well as surety bonds.

2008

Becoming a Liberty Mutual Insurance company

In September 2008, Safeco became part of Liberty Mutual Insurance. The financial strength of our parent company, combined with a national network of local independent agents, has enabled Safeco to focus exclusively on personal insurance. We offer a comprehensive mix of coverage, pricing and personalized service to individuals and families looking to protect their homes, autos and more.

We’re a part of Liberty Mutual Insurance

Safeco offers insurance for homes, cars and more through local independent agents.

“Strong, healthy organizations include everybody. So it’s simple: to succeed we must be open to everybody and, when they arrive, we must make them feel accepted.”

David LongDavid H. Long
President & Chief Executive Officer
Liberty Mutual Insurance


Safeco Reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Safeco President Tyler Asher
Tyler Asher
10 Ratings
  • "Essentially an insurance agent and make policy changes and counsel customers on their coverage."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Gold Customer Service Representative in Indianapolis, IN
    Current Employee - Gold Customer Service Representative in Indianapolis, IN
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Safeco full-time (More than a year)

    Pros

    Flexible work schedules once out of training, great entry level salary, lots of support from co-workers and management, overtime opportunities, casual work attire (jeans and a blouse for women/ jeans and collared shirt for men)

    Cons

    Talking on the phone all day, have to explain to customers why their rate has gone up, no longer getting paid extra to work a weekend as part of regular shift, most overtime is offered only on weekends

    Advice to Management

    Continue to hire quality managers from within the company

See All 251 Reviews

Safeco Interviews

Experience

Experience
65%
22%
12%

Getting an Interview

Getting an Interview
65%
12%
10%
5
5
2

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Field Auto Adjuster Interview

    Anonymous Interview Candidate in Fort Lauderdale, FL
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Safeco (Fort Lauderdale, FL) in October 2016.

    Interview

    I was scheduled for a phone interview. They tell you they're scheduling this week and to provide your availability for the next few days along with your phone number, only to tell you that the interviewer is not available any of those days or time indicated? Eventually, they called me (15 minutes late) and the Safeco lady sounded like she was in a rush and even admitted to being aware that she's talking fast. I'm trying to make an important move in my career and this lady is either in a rush to go to lunch, in a rush to catch up to her calling schedule or wants to make sure she goes home early that day, I don't know. She explained the job duties and asked me a few basic questions like salary expectations, am I willing to work in risky neighborhoods, why do I want to work as an adjuster, and then followed by two useless behavioral questions. She said "I'm know I'm talking fast, do you need me to repeat the question?" then, as I was giving her my story she kept interrupting me like what I was saying wasn't clear enough for her.

    In conclusion, she tells me that they will let me know the answer once they finish interviewing all the candidates. That was a month ago. I guess being licensed and having years of experience as an auto damage adjuster doesn't help you in moving to the next step in a "PHONE" interview because your story telling skills are not sharp enough.

    Safeco, whether it's a YES or NO at least give the candidates the courtesy of an update. It's not too much to ask.

    Interview Questions

    • Tell me about a time you had to tell a customer some really bad news....

      Tell me about a time you had to deal with an upset customer...   Answer Question
See All 44 Interviews

Safeco Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at Safeco? Share Your Experiences

Safeco
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or