Working at Safelite | Glassdoor

Safelite Overview

Columbus, OH
10000+ employees
Company - Private
Auto Repair & Maintenance
$1 to $2 billion (USD) per year

Working at Safelite

Welcome to Safelite, the nation’s leading provider of auto glass repair and replacement services. When you join our company, you discover more than a job. You quickly realize the potential for greatness. Our associate population is 14,000 strong, we serve more than six ... Read more

Mission: Our purpose is to make a difference and bring unexpected happiness to people's everyday lives.

Company Updates

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Safelite – Why Work For Us?

Going the distance together

 When you think of Safelite, you think of auto glass. We get it. It's what we do. But it's not what sets up apart. That's our people - out culture, our way of being, our spirit.

You’ll join strong individuals and passionate teams that make things happen. We move fast, but we give you the tools and support to keep up. To solve. Surprise. Surpass. 

You'll get the balance and benefits you're looking for.

You'll be challenged to innovate.

Your caring personality will fit right in. 

You'll love to come to work. 

We're also comitted to building an inclusive and supportive culture. And we're proud to be a military friendly employer

Find a career. Gain a family. Safelite will be unlike any place you’ve ever worked. You’ll join smart, caring and ambitious associates and leaders who want you to succeed, and will treat you like family. You’ll have what you need to do the best possible job, including balance … because we want you to have a life outside of work. We’re always looking for people ready to go  the distance for each other and our customers. 

We are leaders in our industry. Setting standards for quality and service. We are grounded by our deep roots and rich history, and motivated by our commitment to our people. Our story is inspiring – from a single store in Wichita, Kansas, to the #1 provider of vehicle glass services in the United States. And even with millions of customers served every year and a continually evolving service brand, our journey is only getting started. We’re on a mission to build trust. To make sure every customer experience fuels our road to greatness. And to do this, we know we have to continually evolve and find solutions that exceed expectations.  

Being a part of the communities where we live and work is important to us. On top of many company-wide causes, all of our people are encouraged to spend time supporting organizations that mean something to them. And, from business practices like windshield recycling programs to community projects, environmental responsibility is always something we’re thinking about. 

 We’re a People Powered organization and we firmly believe that talented, happy and engaged associates deliver the best results. We’re known as a great place to work (we’ve won awards, but just ask anyone who works here), and we’re proud to be recognized as a military friendly employer.  

Safelite Reviews

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Safelite President and CEO Thomas Feeney
Thomas Feeney
263 Ratings
  • Featured Review

    "Best Place to Work!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbus, OH
    Current Employee - Anonymous Employee in Columbus, OH
    Positive Outlook
    Approves of CEO

    I have been working at Safelite full-time (More than 5 years)


    Safelite truly cares about associates and goes the extra mile for them. The benefits offerings are robust with a lot of options and leadership regularly reviews those offerings to make sure that they're of true value and that associate feedback is being considered. Health and wellness has been a strong focus and I appreciate that Safelite cares about my well-being. They make a lot of resources available and truly invest in the people working here. Safelite is also a company that's focused on philanthropy, both on a national and a local level. There are so many ways to give back and participate!


    People who worked for Safelite ten years ago may have a very different view from the view that I, as an associate, have today. The company has made it their mission to focus on their associates and they've come a long way in a very short amount of time. Safelite still strives, every single day, to be the best place you'll ever work, and it makes me proud to spend my hours here every week!

    Advice to Management

    Keep doing what you're doing! The care and concern that's shown to your reports really shines through and it makes a difference.

See All 587 Reviews

Safelite Photos

Safelite photo of: Teamwork
Safelite photo of: Ice cream floats to celebrate our associates in PLD
Safelite photo of: Celebrating Birthdays
Safelite photo of: Contact Center
Safelite photo of: Technician Photo
Safelite photo of: Call Center
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Safelite Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    QA Analyst Interview

    Anonymous Employee in Columbus, OH
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. I interviewed at Safelite (Columbus, OH) in June 2017.


    Easy process! Didn't ask for crazy amount of info like 16+ year work history like another position I was applying for. Great benefits after 30 days. HR representative was very nice. I countered for higher wage, than initial offer and salary was increased by 15.5%, more than I was expecting

    Interview Questions

    • Gave me screen shots of UI's and asked what testing would need to be performed on each user input field   1 Answer
See All 130 Interviews

Safelite Awards & Accolades

  • Corporate Caring: Benefactor of the Year Award, Columbus Business First, 2014
  • CX Innovation Award, Customer Experience Professionals Association, 2014
  • Customer Experience Manager of the Year, Stevie® Awards for Sales & Customer Service, 2014
  • Customer Innovation Award, Stevie Awards for Sales and Customer Service, 2014
  • Gold for Customer-Friendly Company, Best in Biz Awards, 2013
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