Working at Salesforce | Glassdoor

Salesforce Overview

San Francisco, CA
10000+ employees
1999
Company - Public (CRM)
Information Technology
$5 to $10 billion (USD) per year
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and ... Read more

Glassdoor Awards

Best Places to Work: 2017 (#17), 2016 (#32), 2014 (#50), 2013 (#22), 2012 (#13), 2011 (#41), 2009 (#47)

Highest Rated CEOs: 2017 (#15), 2016 (#6), 2015 (#21), 2014 (#13), 2013 (#13)

Best Places to Interview: 2017 (#4)

Company Updates

  • Honored to be recognized for the third year in a row!

    Salesforce #4 on Fortune's 100 Best Workplaces for Millennials list

    Employees say: "Salesforce really gives back to the surrounding communities and the world. I feel that it is really special that the company puts its money where its mouth is. There is a great balance of work and play within teams.

  • Honored to be one of Fortune's Best Workplaces for Women. Interested in joining the #SalesforceOhana? We're hiring! http://glassdoor.com/slink.htm?key=vQ0Jj

    Salesforce

    Employees say: "Salesforce doesn't just want to be the No. 1 software company in the world, we want to change the world. Our commitment to equality (gender, race, etc.), and to giving b...

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Salesforce Video

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Salesforce – Why Work For Us?


When you walk the halls of Salesforce, you instantly feel something special. That something is Ohana. When our founders started Salesforce, they were as intentional about the company culture they wanted to create as they were about the products they wanted to build and how they would go to market. They wanted to create a different kind of company. One centered around the Hawaiian concept of Ohana, which means family. And our Ohana includes not just our employees, but our customers, partners and communities. Today, Ohana is at the center of everything we do at Salesforce.

So what does Ohana look like in practice?

Authenticity - It's our employees knowing they can be their authentic selves and do the best work of their careers.

Togetherness - It's our customers and partners trusting that we are here to help them succeed.

Sharing - It's our communities believing as we succeed, we will share our success with them.

We bring our Ohana spirit to life inside and outside our company by living our values of Trust, Growth, Innovation, Equality, Customer Success, Transparency, Giving Back, Wellbeing, and Fun.

These are the values that unite us, inspire us and make us uniquely Salesforce.

We have offices all over the world. We take pride in our global footprint and the opportunities that gives to members of the #SalesforceOhana.

We have 59 sites in the U.S. alone! These are the cities that we call home:

  • Atlanta, GA
  • Boston, MA
  • Chicago, IL
  • Herndon, VA
  • Hillsboro, OR
  • Indianapolis, IN
  • Irvine, CA
  • Louisville, CO
  • New York, NY
  • Santa Monica, CA
  • Seattle, WA
  • Spokane, WA
  • Tampa, FL

And, a significant percentage of our population works remotely! We do everything we can to make Salesforce a caring environment for our employees — no matter where people work. For instance, Ohana@Home is a grassroots community of remote employees who started connecting over Chatter (our internal network) to share best practices for working remotely and engaging with our culture from their home offices. Our leaders took notice of the initiative and are helping to drive change through a variety of new programs and initiatives focused on our remote employees.

Futureforce is Salesforce’s global university recruiting program dedicated to attracting, retaining and cultivating next generation talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company.

With offices all over the world, FutureForce recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

Salesforce has been named one of the Top 100 Best Places to Work for Millennials by Fortune and one of the Best Places to Work For Recent Grads by Symplicity, making this the perfect place to launch a career. And, many FutureForce alum do join the team full-time: 80% of our eligible interns become full-time employees.

Learn more: http://www.salesforce.com/company/careers/futureforce/

Salesforce Reviews

4.2
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
  • Featured Review

    Helpful (125)

    "Hard work, but amazing!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    The 1-1-1 Model here (google it) and a tangible benefit that results of it is 7 full days of VTO (volunteer time off) to be used responsibly at your discretion. Matching gifts to a non-profit of your choice.

    - Benefits here overall are incredible
    - ESPP is attractive
    - Time off is generous
    - comp package works in your favor- i.e. hard work does in fact = revenue.
    - equipment is all up-to-date and excellent (iPhone as work phone, and MacBook as laptop)
    - Training that consists of bootcamp in San Francisco, and further training at a local hub. Ongoing trailheads and updates also keep you on your toes.
    - Fast-paced environment
    - Great culture
    - Talented professionals
    - Collaborative environment across different segments
    - Brand recognition
    - Smooth employee processes in the background (payroll, time logged, benefit tracking, incentive tracking, employee profile, etc).
    - Continuous acquisitions of companies continues to strengthen our products and offerings.
    - Snacks, events, and happy hours
    - Flexibility and autonomy given to consult with your clients
    - Networking opportunities here are endless

    Cons

    - You can feel "left-behind" here at times, so it's crucial to stay organized to keep up with the pace, especially early on.
    - Work-life balance (self-induced): it's easy to become attached to your work and your accounts, and it trickle over into your personal life after hours, or on weekends.
    - Difficult quota to hit, but that's for a reason. if this were easy I suppose they would let anyone in.

    Can't think of anything else. It's hard to find things wrong with Salesforce, in fact this section took me a lot longer to provide the bullet points above then the pros section.

    Advice to Management

    Keep up the good work! Can't wait to see what's next, and hope to continue growing my career here.

See All 3,305 Reviews

Salesforce Photos

Salesforce photo of: Celebrating an employee's 10 year anniversary by making her mascot dream come true
Salesforce photo of: Atlanta new hires give back on their first day with Salesforce by decorating and packing snack packs, which the United Way give to local Children's Shelters.
Salesforce photo of: Summer field day is one of Salesforce Atlanta's annual traditions. Employees are put on different colored teams and compete in events ranging from tug-o-war to a dance-off!
Salesforce photo of: A few of Atlanta's BOLDforce leaders smile at the result of their hard work creating an on-site MLK Day volunteer event.
Salesforce photo of: Some Atlanta Aloha Ambassadors (Salesforce culture ambassadors) pose after an Atlanta Alignment meeting.
Salesforce photo of: Volunteering for Project Open Hand at Dreamforce 2016
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Salesforce Interviews

Experience

Experience
76%
8%
14%

Getting an Interview

Getting an Interview
40%
30%
17%
5
2
2
1

Difficulty

3.2
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Salesforce.

    Interview

    I have wanted to work at Salesforce for several years, and I felt that my career, skill level, knowledge and expertise had reached the point that I'd be a positive contribution to the company. I've been involved with the Salesforce platform for 12 years.

    I applied for a position on careers.force.com that had a description that really spoke to me. It matched my current skill level very well and also allowed for personal and professional growth. The position was for something I would love to do, and really embodied the #dreamjob spirit of Salesforce.

    From the beginning, the recruiter was very upbeat and friendly. After some back and forth emails, I had a screening call with the recruiter, then a video call with the hiring manager and another Architect that involved a lot of personality and background questions about myself, as well as several technical questions that ranged from general to very specific.

    Following that, I had a one-on-one call with another person that had the same role as what I applied for. It seemed like this was mostly for the team to gauge my fit with them as well as my personality and attitude.

    Throughout this process, the recruiter kept me very informed and I always felt like I knew the next steps. This was nice because in the past, I've applied to other companies and really felt in the dark about my progress.

    I had another call with the recruiter and then one more video call with the hiring manager.

    Following this, I was asked to prepare a half hour presentation for a panel. It needed to include an implementation plan for a made-up company in a specific vertical, with products specific to the group's focus. There was a half hour of questions from the panel after my presentation.

    The following day, I got a call from the recruiter, extending an offer. I was emailed an offer letter and handbook to review and sign.

    Interview Questions

    • How have you overcome objections in the past to advice that you knew was best practice?   Answer Question
    • In a case where you have to update 200 million records at a time, how do you limit any row-locking errors?   Answer Question
    • How do you get executive buy-in for your architecture plan when C-level employees are not technically savvy and do not necessarily see the value of proper data architecture planning?   Answer Question
    • Specific questions about Salesforce best practices and knowledge of planning, implementing, and maintaining structure, hierarchy, manageability, and scalability of a Salesforce implementation.   Answer Question
See All 2,346 Interviews

Salesforce Awards & Accolades

  • #2 Best Workplace, Great Place to Work Institute, 2017
  • 100 Best Companies to Work For, Fortune Magazine, 2017
  • UK’s Best Workplaces – Large Category, Great Place to Work Institute, 2017
  • Glassdoor's Highest Rated CEOs 2016, Glassdoor, 2016
  • 100 Best Workplaces for Millennials, Fortune, 2016
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