Working at Sallie Mae | Glassdoor

Sallie Mae Overview

Newark, DE
1001 to 5000 employees
1973
Company - Public (SLM)
Finance
$500 million to $1 billion (USD) per year
Sallie Mae is a company created with great purpose. We provide loans. But what separates us from any other financial institution is that we have a why. We have a purpose. We make the dream of higher education a reality. We do it by being a resource for families who want to save ... Read more

Mission: Sallie Mae's mission is to be a trusted financial partner helping Americans reach their potential. We make the dream of higher education a reality by helping families save, plan and pay responsibly for college.

Company Updates

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    February is Financial Aid Awareness Month: Have You Completed Your FAFSA?

    NEWARK, Del.--(BUSINESS WIRE)--Many high school seniors and college students are already busy planning spring break getaways, but February is also Financial Aid Awareness Month, and for those students who may have procrastinated, now's the time to complete the all-important Free Application for Federal Student Aid (FAFSA).

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Sallie Mae – Why Work For Us?


Meet Sallie Mae

At Sallie Mae, we’re proud to have helped more than 34 million Americans save, plan, and pay for the education that can offer them that key. It’s a responsibility that we do not take lightly. In our 40 years we have developed responsible education loans and innovative programs to help families start saving for college.

For those who need help paying for college, we encourage responsible borrowing. Use grants and scholarships as well as savings and income before taking out loans to pay for college. If families need to borrow, we recommend they explore federal student loans and then consider a responsible private education loan to fill the gap.

As a company, we uphold strict standards of corporate governance and believe that transparency and ethical conduct best serve our customers and investors. Above all, we are committed to helping turn our customers’ dreams of education into reality.

Services

Sallie Mae services operate cohesively to offer solutions that help families save, plan, and pay for college.

Private education loans

We offer education loan options for undergraduates, graduate students, and professional students, as well as families with children in private K–12 schools. Our loans are designed to help bridge the gap between personal resources and financial aid. The popular Sallie Mae Smart Option Student Loan® helps students graduate with less debt, offers repayment choices, and rewards on-time payment habits.

Banking

Our banking products — including Money Market Accounts, Savings Accounts, and CDs — feature competitive interest rates, low fees, and mobile access. (Deposit products are offered through Sallie Mae Bank, Member FDIC.)

College savings

We are committed to helping families save for college. Upromise by Sallie Mae® provides an opportunity for members to earn cash back for college on everyday purchases.

 

Philanthropy at Sallie Mae

Philanthropy and corporate citizenship go hand-in-hand at Sallie Mae where the company encourages its employees to improve their communities with donations of time, talent and money. In recent months, employees have distributed and read books to kids through Reading Is Fundamental, volunteered to help Junior Achievement inspire and prepare young people to succeed in a global economy, collected food for families in need, and given the gift of life by participating in blood drives.

In honor of the philanthropic commitment of Sallie Mae employees nationwide, the company offers employee programs to provide up to four hours of paid leave time per month to volunteer for a Sallie Mae-supported, education program in their community.

The Sallie Mae Fund

The Sallie Mae Fund, a charitable organization sponsored by Sallie Mae, achieves its mission — to increase access to higher education for America's students — by supporting programs and initiatives that help open doors to higher education, prepare families for their college investment, and bridge the gap when no one else can.

In addition, The Sallie Mae Fund encourages employee volunteerism and community service in the communities where Sallie Mae employees live and work.

Sallie Mae established a donor-advised fund at The Community Foundation for the National Capital Region in 1992, with an initial grant of $2 million, to institutionalize its history of educational programs, scholarships, employee volunteerism, and community service.

In the late 1990s, The Fund's giving efforts evolved to focus on access philanthropy — promoting that a higher education is accessible and affordable to all. Since 2001, The Sallie Mae Fund has contributed more than $123 million, largely to address key barriers to college access.


We are in the business of helping students and families achieve their dreams of higher education. And we apply that same passion to helping our employees achieve professional and personal growth. Sallie Mae is dedicated to helping you unlock your potential.

Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant.

Sallie Mae Reviews

3.3
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Recommend to a friend
Approve of CEO
Sallie Mae Chairman & CEO Raymond J Quinlan
Raymond J Quinlan
17 Ratings
  • Featured Review

    "Sallie Mae is worth checking out"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Reston, VA
    Former Employee - Senior Business Analyst in Reston, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sallie Mae full-time (More than 10 years)

    Pros

    The company is Delaware Centric, has a great mission to provide student loans, good future growth. Immense amount of change has occurred over the last five years but things should start to steady.

    Cons

    Limited opportunity unless you move to Delaware. The company demands a lot and will require extra hours particularly in the product development, delivery and IT areas of the company.

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Sallie Mae Photos

Sallie Mae photo of: Sallie Mae Building
Sallie Mae photo of: Sallie Mae, HQ
Sallie Mae photo of: Headquarters
Sallie Mae photo of: Newton Campus Café
Sallie Mae photo of: Foyer, Sallie Mae and Upromise
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Sallie Mae Interviews

Interview Experience

Interview Experience
64%
26%
8%

Getting an Interview

Getting an Interview
56%
11%
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Interview Difficulty

2.3
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  1. Featured Interview

     

    Servicing Call Center Specialist I Interview

    Anonymous Employee in Newark, DE
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Sallie Mae (Newark, DE) in August 2016.

    Interview

    Phone interview - in person interview - call for job offer
    Applied online, day later received email to schedule phone interview. Following that interviewed in person the next week. Recieved an email a day later to finish the application. 2 days later recieved offer via phone and email

    This process was extremely easy. The interviewers were very laid back.

    Interview Questions

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Sallie Mae Awards & Accolades

  • 10 Best CD Accounts, GOBankingRates, 2016
  • Better Business Bureau Rating A+, Better Business Bureau, 2016
  • Top 50 Companies for Executive Women, National Association for Female Executives, 2009
  • Top 30 Companies for Executive Women (The Top Companies), National Association for Female Executives, 2008
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