I worked at Sam Packs Five Star Ford full-time (More than a year)
Opportunity to grow as a supervisor by pushing yourself and your team to excel. Quick service is a fast paced environment where any body can learn the basics of working on Ford vehicles.
Not able to keep up with every quick service automotive technician when work load was a lot. 10-11 hour work days.
Advice to Management
Have better communication with employees. Just because the goals at the end of the month are being met, does not mean all employees are happy.
I applied online. The process took 1 day. I interviewed at Sam Packs Five Star Ford (Lewisville, TX) in December 2013.
Overall Easy interview. Just wanted to see if I was capable of learning CRM and confident speaking on the phone. They wanted to be certain I could follow a script and handle the rebuttals involved with setting an appointment. They also wanted to be certain I would be ok with placing a receiving a high volume of calls and emails daily
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