Working at Satmetrix | Glassdoor

Satmetrix Overview

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Redwood City, CA
201 to 500 employees
1997
Company - Private
Information Technology
$25 to $50 million (USD) per year
Medallia, CustomerSat, Allegiance
Satmetrix builds market-leading customer experience management software. We help our customers drive profit, retention, and customer affinity by monitoring and improving the experiences they deliver to their own customers. Whether large or small, B2C or B2B, every company can ... Read more

Satmetrix Reviews

3.7
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Satmetrix President and Chief Executive Officer Richard M. Owen
Richard M. Owen
89 Ratings
  • "Account Manager"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in San Mateo, CA
    Current Employee - Account Manager in San Mateo, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Satmetrix full-time (More than a year)

    Pros

    It's a fairly laid back environment, with schedules/ work from home flexibility. Nice people work here and it's a good place to get business experience ! Goals are difficult but achievable.

    Cons

    There has been a lot of turnover since I have worked here, both of employees and of clients. Though Satmetrix has a great product, it doesn't market it as well as it could.

    Advice to Management

    Inspire your employees and set an example/ lay out a vision for the future that we can articulate to our clients and prospects.

See All 112 Reviews

Satmetrix Interviews

Experience

Experience
56%
25%
18%

Getting an Interview

Getting an Interview
37%
18%
18%
12
6
6

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Enterprise Sales Executive Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through an employee referral. I interviewed at Satmetrix (New York, NY).

    Interview

    Initial step was phone screen with recruiter who had the wrong resume in front of her. Second step was a conference call which the recruiter forgot to set up. Third step was a Skype call with manager in London. Fourth step was an in-person interview where HR lady discussed how they regularly fire people at the company. I received a verbal offer, but the position disappeared overnight. A few weeks later, the same HR lady called me to ask if I was still interested. I said yes, and she said she would get an offer over to me. Rather than sending the offer, she ended up emailing me asking for me to participate in another round of interviews. I said no and accepted another offer. In sum, terrible interview process all around!

    Interview Questions

See All 17 Interviews

Satmetrix Awards & Accolades

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