I have been working at Sears part-time (Less than a year)
The people behind the scenes are truly inspiring and the friendships you make here tend to become the only reason to stay.
Economic stress, lack of customer service, pressuring the sell credit cards more than merchandise. Lay offs are also common
Advice to Management
Downsize and focus on customer service before you lose everything and try to fix this company in a bottom up fashion rather than a top down fashion.
I applied through college or university. I interviewed at Sears.
There was an on site interview at a job fair which lead to a follow up email from the recruiter. This was followed up by an in person interview with two current higher level employees. An offer was made shortly after.