Working at Sears | Glassdoor

Sears Overview

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Hoffman Estates, IL
10000+ employees
Company - Public (SHLD)
$10+ billion (USD) per year
Macy's, The Home Depot, Best Buy
I say retail, you say real estate giant. Time will tell for Sears Holdings, the corporation created by the acquisition of troubled department store operator Sears, Roebuck and Co. by Kmart Holding Corp. The megamerger created one of the nation's largest ... Read more

Sears Reviews

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Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
2,676 Ratings
  • "Know What You Are Getting Into This Company For"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hoffman Estates, IL
    Current Employee - Anonymous Employee in Hoffman Estates, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sears full-time (More than a year)


    Specific to the non-retail side of SHC's business, there are amazing challenges to work on that many early/mid-career employees wouldn't have at other companies until much later in their careers. You will be exposed to myriad opportunities to transform commerce and retail in non-traditional terms. There are innovative tools for members (customers) and employees, which are helpful when exploring what this organization has to offer. If you can think outside the box, you'll have a great place to apply your thinking.


    This is not the place for the easily frustrated or traditionalist. Make no mistake, the CEO is not interested in running a classic retail operation, his thinking is, appropriately, on the future of commerce.

    Benefits are very expensive relative to market comparisons and compensation is largely static, once you are in the door (not impossible to get a raise, but there is no annual merit review process).

    Advice to Management

    Align on the strategy that will differentiate Sears, Kmart, and ShopYourWay from the competition, and clearly articulate that to both the market and your own employees.

See All 8,723 Reviews

Sears Interviews

Interview Experience

Interview Experience

Getting an Interview

Getting an Interview

Interview Difficulty


Interview Difficulty




    Accepted Offer
    Neutral Experience
    Easy Interview


    I applied online. I interviewed at Sears.


    When I applied 5 years ago it was a different set up from what it is today. Now days you deal with a market recruiter with no Human Resources in the store. One interview will be with your direct manager and the second will be with the store manager. Overall process can be lengthy, especially if you've moved a lot, then the background check can take a while.

    Interview Questions

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Sears Awards & Accolades

  • Fortune 500, Fortune, 2015
  • Best Places to Work for LGBT Equality, Human Rights Campaign, 2010
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