SeatGeek Careers | Glassdoor

SeatGeek Overview

New York, NY
51 to 200 employees
2009
Company - Private
Internet
Unknown / Non-Applicable
A live event’s better because of the people by your side. You see the same things. You feel the same feels. You walk out changed for the better. And that’s why SeatGeek makes it easy to score sweet deals on tickets to more events than we can count.

Mission: We're an assortment of bright, talented, and interesting people united by the mission to change the way people buy tickets. By day, we're a group of talented developers, designers, marketers, and businessfolk working together to build something ... Read more


Glassdoor Awards

Best Places to Work: 2018 (#49), 2017 (#5)

Company Updates

  • We couldn't be more thrilled to announce our primary ticketing partnership with the New Orlean Saints and Pelicans! 2018 will be a great year.

    http://glassdoor.com/slink.htm?key=vQDMM

    Press

    SeatGeek teams up with Saints and Pelicans to offer fans a brand new ticketing experience starting with the 2018 seasons New York, NY (November 17, 2017) - SeatGeek today announced a landmark ticketing partnership with the New Orleans Saints and New Orleans Pelicans, making SeatGeek the primary ticketing platform for both teams starting with the 2018 seasons.

  • We're honored to make Glassdoor's Best Places to Work list for the second year in a row!

    We love our employees and are so glad they love working here.

    http://glassdoor.com/slink.htm?key=vQLUe

    SeatGeek is a Glassdoor Best Place to Work (Again!)

    The past year has been an extraordinarily exciting one for SeatGeek. In 2017, we've built the industry's best seating previews, signed a deal with the world's biggest social media network, launched our primary ticketing brand, and partnered with our first-ever NFL and NBA teams. But in the last month of the year, we're lucky to add one more accolade to the list.

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SeatGeek – Why Work For Us?


We're an assortment of bright and interesting people, united by the mission to change the way people access live events.

When we're not passionately crafting world-class interfaces for our clients and users, we love to experience the magic of live events firsthand. Our ranks include diehard sports fans, passionate concert-goers, sophisticated theater enthusiasts and comedy junkies. From our lives outside the office and within, we all have interesting stories to tell. What's yours?

Our ranks include

  • An All-American Fencer
  • A concert violinist
  • A classically trained opera singer
  • A top-50 worldwide open source contributor
  • The foremost authority on Trader Joe's lines
  • A retired contender on the competitive eating circuit
  • A trapeze artist who performs as the notorious RBG
  • A former guest star on the cult-classic Reading Rainbow


Help the world experience more live.

SeatGeek was built in 2009 as the only mobile ticketing marketplace created with fan experience top of mind. We’re transforming the way fans buy and sell their tickets to their favorite live events across sports, music, and theater.

While we humbly believe we have the best consumer technology on the market, our mission goes beyond that – by bringing a technology-first approach to an entire industry sorely in need of a better solution, we aim to be a force for good in live entertainment.

We believe great technology empowers organizations and delights users. For too long, ticketing technology has done the opposite. We envision a world in which rightsholders decide where to sell and who to work with. The result is a truly open ecosystem that spurs innovation, captures better data, and helps the world experience more live.




Interfaces Matter
Everything has an interface. Apps. APIs. Teams. People. We take atypical care in defining and crafting interactions.


Consumer Advocate
People create the magic of live entertainment; we work in an industry that often forgets that. We start with the fans and everything else follows.


Aligned DIY
Much of SG’s genius has come when one inspired person rolled up her sleeves and got stuff done. We’re all working towards a common goal, but our success will be defined by those moments of brilliance.


Value Time
We can hire people, we can raise money, but we can’t create time. So we’re relentlessly judicious about how we spend it.


Obsessed
Thousands of small details make the difference between good and amazing. We get absorbed in every pixel, every word of copy, every customer interaction.


Not a Ticket Company
We love to build things. We leverage technology to work faster / better. Our competitors see technology as a disturbance, a pest. We are their foil. We embrace that.


Bold and Humble
We aren’t afraid to face anything: a technically ambitious project, a 30 year old monopolist. But, we don’t let success get to our head.



Process

Application Review

Welcome to the hiring process! If you’ve received our thank you email, you successfully applied for a job at SeatGeek. Someone at SeatGeek will always review your application, and we promise to get back to you regardless of the outcome.

Initial Screen

Step two is to connect with someone here on the team either over the phone (non-technical roles) or on a video chat (technical roles). We want to get to know more about you and your background. And, you’ll get the opportunity to learn more about us, too! Insider tip: We love when you spend a bit of time exploring our site and app before the call.

First Round

At this stage, we are digging deeper into your skill set. For our non-technical roles, we love to bring local candidates into our NYC or PDX offices to meet with team members and get a tour of the space we work in everyday. If you’re on the technical side of things, we’ll set you up on a video interview so you can show off your skills with some live code pairing.

Final Interview

If we were going to make a bad sports analogy, we would call this the 4th quarter. But, we’re definitely not going to do that, so let’s stick to “Final Interview”. Now’s your chance to see what daily life at SeatGeek looks like. You’ll meet several more members of the team, and we want you to leave with a full picture of what it’s like to work at SeatGeek.

Reference Check

We love to talk to former colleagues and managers you’ve worked with in the past. Not only can we learn a bit more about you, but we can also ensure that you’ll get the best experience possible out of SeatGeek!

Offer Letter

Far and away our favorite part of the process, this is when we get to make things official and welcome you to our team. You can expect a horde of information about our perks, benefits and general life at SeatGeek with your offer letter.

Tips

We’re pretty casual here. You’ll find most of us wear jeans day to day. Wear whatever makes you most comfortable, but no need to dress up.

It’s always good to arrive a few minutes early to get settled, ask questions, and even get a tour of our space.


There’s a lot of meaningful rewards to working at SeatGeek: being part of an amazing team, building a world-class product, and oh so many free snacks.

We’ve also got a lot of perks and benefits designed to help you focus on the things that really matter: yourself, your loved ones, and your work.

Monthly Ticket Perk

Employees get a monthly allowance to attend their favorite live events, from concerts to sporting events to theater.

TLC

We cover all the basics like health, dental, & vision, 401(k), and paid vacation. We also offer unlimited sick days, meditation benefits, and paid parental leave.

Fully-Stocked Kitchen and Lunches

Our office is fully stocked with snacks and drinks. We have catered team lunches every week.

Freebies & Subsidies

Get a Citibike annual pass, a premium Spotify account, work anniversary gifts, team presents and more.

Team Events

We have regular happy hours, go bowling, play board games, take ski trips, and even do an annual "Workation" retreat. We like to do stuff together.

State of the Art Setup

We'll get you set up with all the latest and greatest hardware and software to best do your job.

SeatGeek Reviews

4.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
SeatGeek Co-Founder Jack Groetzinger
Jack Groetzinger
32 Ratings
  • Helpful (1)

    "[Customer Experience] An incredible employer that gives you challenge and support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Events Expert in Portland, OR
    Current Employee - Events Expert in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SeatGeek full-time (Less than a year)

    Pros

    The people, the perks, the culture! The company goes out of its way to value all of its employees. We get generous benefits, and the day-to-day culture is so encouraging and supportive as well! I love all the opportunities to stretch my knowledge and learn new things, and it's great to have so many opportunities for personal development, both within CX and into other departments as well.

    Cons

    SeatGeek is transitioning from being a startup to a scalable company, and there are growing pains here and there, especially when it comes to information sharing within departments and locations. I recommend applicants be flexible and patient, knowing that sometimes they are going to hit information blocks and struggle trying to find the next step. That said, this is a pretty small issue compared to all the great things about working at SeatGeek!

    Advice to Management

    Keep working to get those communication channels better, faster, and reaching out to everyone. We're on the right track and doing incredible work!

See All 72 Reviews

SeatGeek Photos

SeatGeek photo of: Front desk
SeatGeek photo of: Reminiscing on SG Workation 2017!
SeatGeek photo of: Check out our billboard in Times Square!
SeatGeek photo of: Mel is a special team member in the SG Portland office!
SeatGeek photo of: Our employee portraits are a SG tradition! We each get added to the portrait wall on our 1st anniversary!
SeatGeek photo of: Weekly team lunch is one of our favorite things here at SeatGeek!
See All PhotosSee All

SeatGeek Interviews

Experience

Experience
57%
15%
28%

Getting an Interview

Getting an Interview
74%
12%
6%
6
2

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Anonymous Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at SeatGeek.

    Interview

    Applied online and heard back from a recruiter within a few days. Had a good discussion with her and she was great with follow-up. Went in and met with multiple members of the executive team for in-person interviews and they were all very enthusiastic and seemed very positive. The recruiter then followed up and asked for references and said this was the final step but they never followed up with my references. I reached out to the recruiter after a week or so and she said they were still working through them but that was the last I heard. Pretty disappointing to have had multiple phone interviews and in person interviews for a fairly high level position, have the company ask for references and then go silent. Very unprofessional and if this indicative of the way they treat their candidates it says something about the organization as a whole so I'm glad it didn't work out.

    Interview Questions

See All 53 Interviews

SeatGeek Awards & Accolades

  • 2017 Crain's New York Best Places to Work, Crain's New York Business, 2017
  • The 2017 Wealthfront Career-Launching Companies List, Wealthfront, 2017
  • The 2016 Wealthfront Career-Launching Companies List, Wealthfront, 2016
  • Crain's New York Business Fast 50, Crain's New York Business, 2016
  • America's Most Promising Companies, Forbes, 2015
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