Mission: We're an assortment of bright, talented, and interesting people united by the mission to change the way people buy tickets. By day, we're a group of talented developers, designers, marketers, and businessfolk working together to build something ...
We couldn't be more thrilled to announce our primary ticketing partnership with the New Orlean Saints and Pelicans! 2018 will be a great year.
We're honored to make Glassdoor's Best Places to Work list for the second year in a row!
We love our employees and are so glad they love working here.
When we're not passionately crafting world-class interfaces for our clients and users, we love to experience the magic of live events firsthand. Our ranks include diehard sports fans, passionate concert-goers, sophisticated theater enthusiasts and comedy junkies. From our lives outside the office and within, we all have interesting stories to tell. What's yours?
SeatGeek was built in 2009 as the only mobile ticketing marketplace created with fan experience top of mind. We’re transforming the way fans buy and sell their tickets to their favorite live events across sports, music, and theater.
While we humbly believe we have the best consumer technology on the market, our mission goes beyond that – by bringing a technology-first approach to an entire industry sorely in need of a better solution, we aim to be a force for good in live entertainment.
We believe great technology empowers organizations and delights users. For too long, ticketing technology has done the opposite. We envision a world in which rightsholders decide where to sell and who to work with. The result is a truly open ecosystem that spurs innovation, captures better data, and helps the world experience more live.
Everything has an interface. Apps. APIs. Teams. People. We take atypical care in defining and crafting interactions.
People create the magic of live entertainment; we work in an industry that often forgets that. We start with the fans and everything else follows.
Much of SG’s genius has come when one inspired person rolled up her sleeves and got stuff done. We’re all working towards a common goal, but our success will be defined by those moments of brilliance.
We can hire people, we can raise money, but we can’t create time. So we’re relentlessly judicious about how we spend it.
Thousands of small details make the difference between good and amazing. We get absorbed in every pixel, every word of copy, every customer interaction.
Not a Ticket Company
We love to build things. We leverage technology to work faster / better. Our competitors see technology as a disturbance, a pest. We are their foil. We embrace that.
Bold and Humble
We aren’t afraid to face anything: a technically ambitious project, a 30 year old monopolist. But, we don’t let success get to our head.
Welcome to the hiring process! If you’ve received our thank you email, you successfully applied for a job at SeatGeek. Someone at SeatGeek will always review your application, and we promise to get back to you regardless of the outcome.
Step two is to connect with someone here on the team either over the phone (non-technical roles) or on a video chat (technical roles). We want to get to know more about you and your background. And, you’ll get the opportunity to learn more about us, too! Insider tip: We love when you spend a bit of time exploring our site and app before the call.
At this stage, we are digging deeper into your skill set. For our non-technical roles, we love to bring local candidates into our NYC or PDX offices to meet with team members and get a tour of the space we work in everyday. If you’re on the technical side of things, we’ll set you up on a video interview so you can show off your skills with some live code pairing.
If we were going to make a bad sports analogy, we would call this the 4th quarter. But, we’re definitely not going to do that, so let’s stick to “Final Interview”. Now’s your chance to see what daily life at SeatGeek looks like. You’ll meet several more members of the team, and we want you to leave with a full picture of what it’s like to work at SeatGeek.
We love to talk to former colleagues and managers you’ve worked with in the past. Not only can we learn a bit more about you, but we can also ensure that you’ll get the best experience possible out of SeatGeek!
Far and away our favorite part of the process, this is when we get to make things official and welcome you to our team. You can expect a horde of information about our perks, benefits and general life at SeatGeek with your offer letter.
We’re pretty casual here. You’ll find most of us wear jeans day to day. Wear whatever makes you most comfortable, but no need to dress up.
It’s always good to arrive a few minutes early to get settled, ask questions, and even get a tour of our space.
There’s a lot of meaningful rewards to working at SeatGeek: being part of an amazing team, building a world-class product, and oh so many free snacks.
We’ve also got a lot of perks and benefits designed to help you focus on the things that really matter: yourself, your loved ones, and your work.
I have been working at SeatGeek full-time (Less than a year)
The people, the perks, the culture! The company goes out of its way to value all of its employees. We get generous benefits, and the day-to-day culture is so encouraging and supportive as well! I love all the opportunities to stretch my knowledge and learn new things, and it's great to have so many opportunities for personal development, both within CX and into other departments as well.
SeatGeek is transitioning from being a startup to a scalable company, and there are growing pains here and there, especially when it comes to information sharing within departments and locations. I recommend applicants be flexible and patient, knowing that sometimes they are going to hit information blocks and struggle trying to find the next step. That said, this is a pretty small issue compared to all the great things about working at SeatGeek!
Advice to Management
Keep working to get those communication channels better, faster, and reaching out to everyone. We're on the right track and doing incredible work!
I applied online. I interviewed at SeatGeek.
Applied online and heard back from a recruiter within a few days. Had a good discussion with her and she was great with follow-up. Went in and met with multiple members of the executive team for in-person interviews and they were all very enthusiastic and seemed very positive. The recruiter then followed up and asked for references and said this was the final step but they never followed up with my references. I reached out to the recruiter after a week or so and she said they were still working through them but that was the last I heard. Pretty disappointing to have had multiple phone interviews and in person interviews for a fairly high level position, have the company ask for references and then go silent. Very unprofessional and if this indicative of the way they treat their candidates it says something about the organization as a whole so I'm glad it didn't work out.