Second To None (Michigan) Overview

  • www.second-to-none.com
  • Ann Arbor, MI
  • 51 to 200 Employees
  • 1989
  • Company - Private
  • Advertising & Public Relations
  • $5 to $10 million (USD)

Competitors: Sinclair Customer Metrics, RQA, LRW
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Second To None is a leading, independent customer experience research firm. The company provides market research services including mystery shopping and voice of customer surveys, measuring all aspects of customer experience and customer satisfaction. It also offers a full suite ...
Mission: Second To None empowers customer-centric brands to deliver consistent, intentional and authentic consumer experiences. Our work and client engagements are grounded in strategic relevance, program integrity and actionable insights. We achieve success through a relentless focus on ...

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I recently received an offer from iProspect (part of Dentsu) I’ve heard ups and downs about this company. I currently work for a great company and not sure if I should leave. The new opportunity pays a lot more than I currently make. Does anyone have any advice about this company and whether I should take the job or not?

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Second To None (Michigan) Reviews

4.1
★★★★★
84%
Recommend to a Friend
99%
Approve of CEO
Jeff Hall
Jeff Hall
39 Ratings
5.0
★★★★★
Current Employee

"One Of The Best Companies Ever"

Oct 24, 2021 - Transcriptionist in Jamaica, NY

Pros

Has great customer service assistance and management cares about the wellbeing of their employees.

Cons

"Had mystery shoppers hired by this company lie." That was a false information.
See All 131 Reviews

Diversity & Inclusion at Second To None (Michigan)

4.6
★★★★★
(11 Reviews)

Second To None (Michigan) Photos

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Second To None (Michigan) Interviews

Experience
Positive40%
Negative13%
Neutral47%
Getting an Interview
Applied online56%
Campus Recruiting18%
Recruiter9%
Difficulty
2.9
Average
HardAverageEasy

  1. Mystery Shopper Interview

    Anonymous Employee in United States
    Declined Offer
    Negative Experience
    Easy Interview
    Application

    I applied online. The process took 5 weeks. I interviewed at Second To None (Michigan) (United States) in Nov 2021

    Interview

    THIS IS A SCAM - I received an interview through a text message from a (805) number. I thought that it was strange but it sounded like easy money, so continued. They asked if I had certain stores near me and if I had a credit card. After multiple weeks they responded and finally gave me a "payment registration form" and then proceeded to ask questions about my bank and then blatantly asked for my credit card info. This was so they "could reimburse me for future expenses and my salary" would be paid to my credit card. They then said they could send me an electronic check that I was to do through mobile deposits ASAP. At this point everything screamed scam to me so I stopped. Stay safe.
    Interview

    Its a scam so they will give the offer to everyone.

    Answer Question
See All 46 interviews

Company Updates

June 11, 2019
We are proud to be recognized as a 2019 Inc. Magazine Best Place To Work!
See all company updates

Second To None (Michigan) Awards & Accolades

  • Best Workplaces, Inc. Magazine, 2019
  • Philanthropic Company of the Year, Ele's Place, 2019

Pledges & Certifications

  • Pay Equality Pledge

    Committed to paying equitably for equal work & experience

  • Tech Hiring Commitment

    Helping to train, hire and promote more technology workers

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

  • Pledge to Thrive

    Taking steps to prioritize employee well-being

Popular Careers with Second To None (Michigan) Job Seekers

Coordinator Career
JobsSalariesInterviews

Second To None (Michigan) FAQ

(18 Questions)

All answers shown come directly from Second To None (Michigan) Reviews and are not edited or altered.

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What are perks and other benefits like at Second To None (Michigan)?

...they do not have benefits for mystery shoppers...

November 16, 2020

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Second To None (Michigan)

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