Mission: Securus Payments represents the best of the best in our industry- We dedicate our days to helping business owners overcome their current confusing and expensive rate plans/contracts. Our executive team uses the power of our position to offer revolutionary pricing methods only ...
I worked at Securus Payments full-time (More than a year)
This is a fun company to work for, with a good staff and some opportunity for success and personal growth if you work hard.
There could be better pay, but with that said there is plenty of opportunity to earn bonus money in most departments.
Advice to Management
I applied online. The process took a week. I interviewed at Securus Payments (Portland, OR) in March 2016.
Walked in for my first interview and waited 20 minutes only to find out I was double booked with another candidate and they weren't showing me on their schedule. They wanted me to come back which was already a warning sign. Then when I proved it to her by showing her the email sent to me confirming she agreed to let me interview. Since they double booked themselves, the previous office manager (who had already given notice) pulls me into a conference room and completely breaks down in front of me. She apologizes for the scheduling issues, tells me the place is disorganized and stressful and she's leaving because she is 20 years old and wants to have a life. I don't blame her. Long story short, I did two days worth of working interviews and killed it, the trainer said I was doing great. Fast forward to day number two, and after they said you could ask any questions you want and fed me the "we are here to help you succeed" line, the ONLY 2 people to ask questions during the working interview were the ones not selected, including myself. Most of the working interview is you taking calls in front of the other candidates and staff while they can hear your responses on the headset and critique them. You have to be ready to perform on the spot and probably won't want too interview here if you have any kind of anxiety. They make it clear when you are interviewing that it is a very "clique-ish" environment that has 40+ women there and only 4 male employees. Do not ask questions and do not trust them!