Working at Securus Payments | Glassdoor

Securus Payments Overview

Portland, OR
1 to 50 employees
2009
Company - Public
Finance
$25 to $50 million (USD) per year
Heartland Payment Systems, Chase, Global Payments
A full service merchant services company that provides credit and debit card processing, gift and loyalty cards, e-commerce software, merchant cash advances, and point-of-sale software, hardware, and systems.

Mission: Securus Payments represents the best of the best in our industry- We dedicate our days to helping business owners overcome their current confusing and expensive rate plans/contracts. Our executive team uses the power of our position to offer revolutionary pricing methods only ... Read more

Securus Payments Reviews

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  • "Good company to work for"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Recommends
    Neutral Outlook

    I worked at Securus Payments full-time (More than a year)

    Pros

    This is a fun company to work for, with a good staff and some opportunity for success and personal growth if you work hard.

    Cons

    There could be better pay, but with that said there is plenty of opportunity to earn bonus money in most departments.

    Advice to Management

    More transparency.

See All 47 Reviews

Securus Payments Photos

Securus Payments photo of: Corporate Office
Securus Payments photo of: Sales Manager of the Year!
Securus Payments photo of: Sales Meeting! Portland, San Diego, NY, West Palm Beach
Securus Payments photo of: Red Carpet Stroll to the #1 Fastest Growing Award
Securus Payments photo of: CEO, Steven Lemma. Winning Oregon's 40 under 40 award!
Securus Payments photo of: It's always sunny inside Securus Payments
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Securus Payments Interviews

Experience

Experience
28%
14%
57%

Getting an Interview

Getting an Interview
28%
28%
14%
14
14

Difficulty

1.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Virtual Receptionist - 24 Hour Call Center Interview

    Anonymous Interview Candidate in Portland, OR
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Securus Payments (Portland, OR) in March 2016.

    Interview

    Walked in for my first interview and waited 20 minutes only to find out I was double booked with another candidate and they weren't showing me on their schedule. They wanted me to come back which was already a warning sign. Then when I proved it to her by showing her the email sent to me confirming she agreed to let me interview. Since they double booked themselves, the previous office manager (who had already given notice) pulls me into a conference room and completely breaks down in front of me. She apologizes for the scheduling issues, tells me the place is disorganized and stressful and she's leaving because she is 20 years old and wants to have a life. I don't blame her. Long story short, I did two days worth of working interviews and killed it, the trainer said I was doing great. Fast forward to day number two, and after they said you could ask any questions you want and fed me the "we are here to help you succeed" line, the ONLY 2 people to ask questions during the working interview were the ones not selected, including myself. Most of the working interview is you taking calls in front of the other candidates and staff while they can hear your responses on the headset and critique them. You have to be ready to perform on the spot and probably won't want too interview here if you have any kind of anxiety. They make it clear when you are interviewing that it is a very "clique-ish" environment that has 40+ women there and only 4 male employees. Do not ask questions and do not trust them!

    Interview Questions

    • They only asked me about my availability and when I could start. During the working interview process they asked me about scheduling 2 more times.   Answer Question
See All 7 Interviews

Securus Payments Awards & Accolades

  • Fastest-Growing Private U.S. Companies, Inc. Magazine, 2013
  • Best of Portland(Credit Card Merchant Services), Portland Award Program, 2013
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