Sedgwick Claims Management Services Overview

  • www.sedgwick.com
  • Memphis, TN
  • 10000+ Employees
  • 1969
  • Company - Private
  • Insurance Agencies & Brokerages
  • $2 to $5 billion (USD)

From our modest beginnings as a regional claims administrator founded in 1969, Sedgwick has grown into a leading global provider of technology-enabled risk, benefits and integrated business solutions with nearly 27,000 colleagues, located across 65 countries. Through innovative ...
Mission: To be the premier provider of customized claims and productivity management solutions through: • Customer-focused programs • Efficient, quality-driven process design • Stakeholder return on investment • Support and empowerment of our colleagues to do the right thing at the ...

Company Updates

March 30, 2021
Our industry experts are part of major events around the world. The recent events at the Suez Canal are just one great example. Read this blog from our marine expert.
Shared image - Assessing container casualties from the Ever Given Suez Canal incident - Sedgwick
Assessing container casualties from the Ever Given Suez Canal incident - Sedgwick
www.sedgwick.com
March 30, 2021
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Sedgwick Claims Management Services Reviews

3.0
44%
Recommend to a Friend
60%
Approve of CEO
Mike Arbour
Mike Arbour
97 Ratings
5.0
Current Employee, less than 1 year

"Learn the rules/steps and you shouldn’t have an issue"

Apr 7, 2021 - Customer Service Representative in Dublin, OH
Recommends
Positive Outlook
Approves of CEO

Pros

Good work schedule (M-F), friendly colleagues, and great managers/leadership

Cons

Not enough follow up training
See All 1,886 Reviews

Diversity & Inclusion at Sedgwick Claims Management Services

3.3
(280 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Sedgwick Claims Management Services Reviews and are not edited or altered.

How is diversity at Sedgwick Claims Management Services?

...The place reeks of favoritism, no raises unless you are promoted, don't expect any kind of respect from anybody....Read More

Read 21 more responses

Sedgwick Claims Management Services Photos

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Sedgwick Claims Management Services Interviews

Experience
Positive60%
Negative20%
Neutral21%
Getting an Interview
Applied online69%
Employee Referral13%
Recruiter7%
Difficulty
2.5
Average
HardAverageEasy

  1. Featured Interview

    Customer Service Representative Interview

    Anonymous Employee in United States
    Accepted Offer
    Neutral Experience
    Average Interview

    Interview

    One phone interview. 30-45 minutes with Human Resources representative. Answer in the STAR format. Behavior questions will be asked. Be prepared with examples of situations from previous jobs. Sound pleasant and use your soft skills. They will listen for these things during the interview to gauge how you will be over the phone with the customers. Make sure to ask follow up questions.
    Interview

    Example of how you dealt with irate customers.

    Answer Question

See All 292 interviews

Sedgwick Claims Management Services Awards & Accolades

  • CIO 100CIO Magazine2015
  • Employer of Choice RecognizedEmployer of Choice International Inc.2013

Pledges & Certifications

  • Veteran Hiring Commitment

    Committed to helping America's military veterans find work

  • Pay Equality Pledge

    Committed to paying equitably for equal work & experience

  • Tech Hiring Commitment

    Helping to train, hire and promote more technology workers

  • Career Advancement Program

    Helping employees "upskill" into higher-paying positions

Popular Careers with Sedgwick Claims Management Services Job Seekers

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Sedgwick Claims Management Services FAQ

(63 Questions)

All answers shown come directly from Sedgwick Claims Management Services Reviews and are not edited or altered.

See questions about:

What is paid time off like at Sedgwick Claims Management Services?

...Great benefits and PTO, can work from home...

September 23, 2019

Read more

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Work at Sedgwick Claims Management Services? Share Your Experiences

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