Sedgwick Claims Management Services Careers | Glassdoor

Find your next job here

Sedgwick Claims Management Services Overview

Memphis, TN
10000+ employees
1969
Company - Private
Insurance Agencies & Brokerages
$2 to $5 billion (USD) per year
Sedgwick Claims Management Services, Inc., is a leading global provider of technology-enabled risk and benefits solutions. At Sedgwick, caring countsSM; the company takes care of people and organizations by delivering cost-effective claims, productivity, managed care, risk ... Read more

Mission: To be the premier provider of customized claims and productivity management solutions through:
• Customer-focused programs
• Efficient, quality-driven process design
• Stakeholder return on investment
&bull ... Read more

Company Updates

  • Marijuana high on federal radar http://glassdoor.com/slink.htm?key=vQgkY

    Marijuana high on federal radar - Sedgwick Connection

    The buzz on New Year's Day was the legalization of recreational marijuana in California, the nation's most populous state. However, just four days later the focus shifted to federal drug enforcement of the Controlled Substances Act, which still classifies marijuana under Schedule I along with heroin and LSD.

  • Accommodation best practices: Consistency is key http://glassdoor.com/slink.htm?key=vQ4hM

    Accommodation best practices: Consistency is key - Sedgwick Connection

    Because of its relevance at the intersection of workers' compensation, leave of absence and federal laws like the Americans with Disabilities Act (ADA) and The Family and Medical Leave Act (FMLA), the accommodation process requires a careful and thoughtful approach. Employers often offer light duty or transitional work programs for workers' compensation claims; however, many [...]

See AllSee All

Sedgwick Claims Management Services – Why Work For Us?


At Sedgwick, caring counts

Sedgwick Claims Management Services, Inc., is a leading global provider of technology-enabled risk and benefits solutions. At Sedgwick, caring countsSM; the company takes care of people and organizations by delivering cost-effective claims, productivity, managed care, risk consulting and other services through the dedication and exper­tise of more than 14,000 colleagues in some 275 offices located in the U.S., Canada, U.K. and Ireland. Sedgwick facilitates financial and personal health and helps customers and consumers navigate complexity by designing and implementing customized programs based on proven practic­es and advanced technology that exceed expectations. Sedgwick’s majority shareholder is KKR; Stone Point Capital LLC, La Caisse de dépôt et placement du Québec (CDPQ) and other management investors are minority shareholders. For more, see www.sedgwick.com.


undefined

Benefits

Of course a satisfying career must be in harmony with your personal concerns. That’s why Sedgwick tunes its employment practices and benefit programs to the needs of colleagues.

 The result is a package that offers exceptional benefits including:

* Competitive compensation packages

* Comprehensive benefit programs

* Day one health benefits: medical, dental, vision

* Personal financial security programs: STD, LTD, life insurance, 401(k) with employer matching

* Employee Assistance Program (EAP)

* A generous allotment of vacation, holidays, and personal days

* Flexible work schedules at most locations;

* Business casual dress code;

* Bi-weekly pay schedule;

* Colleague driven reward and recognition program.


An Equal Opportunity Employer

Sedgwick Claims Management Services, Inc., is a leading global provider of technology-enabled risk and benefits solutions. At Sedgwick, caring countsSM; the company takes care of people and organizations by delivering cost-effective claims, productivity, managed care, risk consulting and other services through the dedication and exper­tise of more than 14,000 colleagues in some 275 offices located in the U.S., Canada, U.K. and Ireland. Sedgwick facilitates financial and personal health and helps customers and consumers navigate complexity by designing and implementing customized programs based on proven practic­es and advanced technology that exceed expectations. Sedgwick’s majority shareholder is KKR; Stone Point Capital LLC, La Caisse de dépôt et placement du Québec (CDPQ) and other management investors are minority shareholders. For more, see www.sedgwick.com.

All of us at Sedgwick are united in our commitment to living our core values. Our core values do not simply exist on paper. Our core values are the guidelines for how we conduct business. We live by them. At each level of our organization, these core values are the driving forces for achieving excellence for our company and our clients.

Our core values are:

  • deliver excellence
  • operate openly and with integrity
  • embrace change
  • grow as individuals
  • operate as one company, one team


Sedgwick Claims Management Services Reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Sedgwick Claims Management Services President and CEO Dave North
Dave North
376 Ratings
  • "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Software Development Advisor in Columbus, OH
    Current Employee - IT Software Development Advisor in Columbus, OH
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Sedgwick Claims Management Services full-time (More than 5 years)

    Pros

    Good exposure to IT. High profile clients. Real challenges and amazing amount of opportunities available. Constant work churn let’s you get you the experience you need to advance.

    Cons

    Very few raises or merit based advancement. Very easy to get pigeonholed in one position. Have to have connections to get ahead.

    Advice to Management

    Fire under performers and reward based on performance. Hire constantly to get best talent. The talent pool is very static.

See All 929 Reviews

Sedgwick Claims Management Services Photos

Sedgwick Claims Management Services photo of: Austin Lewis from Sedgwick University hosted a Networking and Business Etiquette Workshop at Oakland University. This seminar discussed professional image, business etiquette and networking.
Sedgwick Claims Management Services photo of: Caring Counts at Sedgwick. Colleagues teamed up to build and donate 50 brand new bicycles.
Sedgwick Claims Management Services photo of: Teamwork building bicycles to donate to charity.
Sedgwick Claims Management Services photo of: Sedgwick colleagues built 50 bicycles and donated to Big Brothers & Big Sisters of Southern Nevada.
Sedgwick Claims Management Services photo of: Dave North at the KKR American Investor Meeting.
Sedgwick Claims Management Services photo of: Dave North, President & CEO of Sedgwick spoke Tuesday at the KKR American Investor Meeting in California.
See All PhotosSee All

Sedgwick Claims Management Services Interviews

Experience

Experience
57%
24%
19%

Getting an Interview

Getting an Interview
67%
12%
7%
4
4
3
3

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (7)  

    Client Liaison Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Sedgwick Claims Management Services (New York, NY).

    Interview

    Multiple interviews required, but just like your typical job interviews. Interviewed with multiple people also and different locations (this may not always be the case). There is an extensive background check that takes up some time.

    Interview Questions

    • Situational questions about how to handle angry customers, how to work as a team player, items I've been involved in with previous jobs to help improve the company. Questions related to my prior experience as well as why I would be a good fit for the company.   Answer Question
See All 204 Interviews

Sedgwick Claims Management Services Awards & Accolades

  • Employer of Choice Recognized, Employer of Choice International Inc., 2013
  • CIO 100, CIO Magazine, 2015

Work at Sedgwick Claims Management Services? Share Your Experiences

Sedgwick Claims Management Services
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or