Sedgwick Claims Management Services Careers | Glassdoor
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Sedgwick Claims Management Services has posted an update on their COVID-19 response. Please see Company Updates for the latest news.

Sedgwick Claims Management Services Careers

Memphis, TN
10000+ employees
Company - Private
Insurance Agencies & Brokerages
$2 to $5 billion (USD) per year
Millions of people and organizations count on Sedgwick each year to take care of their needs when something unexpected happens. Whether they have a workplace injury, suffer a loss from a catastrophic event, need time away for the birth of a child, or are involved in an accident ... Read more

Mission: To be the premier provider of customized claims and productivity management solutions through:
• Customer-focused programs
• Efficient, quality-driven process design
• Stakeholder return on investment
&bull ... Read more

Company Updates

  • COVID-19

    How to manage your back-to-business strategies:

  • This guide lists protective measures as well as health safety protocols which construction professionals are expected to abide by when managing claims after the COVID-19 lockdown is lifted.

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Sedgwick Claims Management Services – Why Work With Us?



Of course a satisfying career must be in harmony with your personal concerns. That’s why Sedgwick tunes its employment practices and benefit programs to the needs of colleagues.

 The result is a package that offers exceptional benefits including:

* Competitive compensation packages

* Comprehensive benefit programs

* Day one health benefits: medical, dental, vision

* Personal financial security programs: STD, LTD, life insurance, 401(k) with employer matching

* Employee Assistance Program (EAP)

* A generous allotment of vacation, holidays, and personal days

* Flexible work schedules at most locations;

* Business casual dress code;

* Bi-weekly pay schedule;

* Colleague driven reward and recognition program.

An Equal Opportunity Employer

Sedgwick Claims Management Services, Inc., is a leading global provider of technology-enabled risk and benefits solutions. At Sedgwick, caring countsSM; the company takes care of people and organizations by delivering cost-effective claims, productivity, managed care, risk consulting and other services through the dedication and exper­tise of more than 14,000 colleagues in some 275 offices located in the U.S., Canada, U.K. and Ireland. Sedgwick facilitates financial and personal health and helps customers and consumers navigate complexity by designing and implementing customized programs based on proven practic­es and advanced technology that exceed expectations. Sedgwick’s majority shareholder is KKR; Stone Point Capital LLC, La Caisse de dépôt et placement du Québec (CDPQ) and other management investors are minority shareholders. For more, see

All of us at Sedgwick are united in our commitment to living our core values. Our core values do not simply exist on paper. Our core values are the guidelines for how we conduct business. We live by them. At each level of our organization, these core values are the driving forces for achieving excellence for our company and our clients.

Our core values are:

  • deliver excellence
  • operate openly and with integrity
  • embrace change
  • grow as individuals
  • operate as one company, one team

Sedgwick Claims Management Services Reviews

  • Featured Review

    Helpful (1)

    "Great company - don’t let the reviews fool you."

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Examiner
    Current Employee - Claims Examiner
    Positive Outlook
    Approves of CEO

    I have been working at Sedgwick Claims Management Services full-time (More than 3 years)


    Amazing PTO package.
    Management truly cares about colleagues.
    Transparency is valued.

    Many of the reviews are written by colleagues clearly frustrated by current events. Sedgwick gives back what you put in. They value your input and will do what they can (within reason) to right a wrong. This is a claims job. For many it will come as a surprise that every claims job out there has a heavy work load that will leave you feeling “overworked and underpaid.” Perhaps it isn’t the company that is the problem - perhaps it is you, the colleague. If you are unhappy adjusting claims, it is not going to magically get better at another company. Find claims in a book of business that you enjoy, or perhaps it is time to start working towards moving into another area of insurance.

    Sedgwick is a business with clients to service. It has to make sacrifices just as everyone else is currently doing at the time of writing this review.

    That having been said, if you are a self-starter with a strong claims background and can adapt quickly, you will succeed with Sedgwick.


    You will thrive more if you are a self-starter that catches on quickly.

    Advice to Management

    Thank you for the transparency and the level of care you’ve always shown. Please continue to listen to us colleagues - some of us see that you have and we appreciate it.

See All 1,392 Reviews

Sedgwick Claims Management Services Photos

Sedgwick Claims Management Services photo of: Education donation to Chico State
Sedgwick Claims Management Services photo of: Sedgwick donates over $70,000 to St. Jude Children's Research Hospital
Sedgwick Claims Management Services photo of: Sedgwick colleagues help wrap Christmas gifts, and spread their well wishes.
Sedgwick Claims Management Services photo of: Sedgwick colleagues team up to donate toys.
Sedgwick Claims Management Services photo of: Sedgwick is proud to offer a workspace of diversity, inclusion, and care.
Sedgwick Claims Management Services photo of: Spreading our Sedgwick message.
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Sedgwick Claims Management Services Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (7)  

    Accepted Offer
    Positive Experience


    Quick and easy application process, interviewed over the phone and in person. Job offer came the next week and there was a background check completed - there was a follow up email to let me know my check was clear and good to move forward with the start date.

    Interview Questions

    • What is your best quality as an employee   1 Answer
See All 263 Interviews

Sedgwick Claims Management Services Awards & Accolades

  • Employer of Choice Recognized, Employer of Choice International Inc., 2013
  • CIO 100, CIO Magazine, 2015

Pledges & Certifications

Veteran Hiring Commitment

Committed to helping America's military veterans find work

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Work at Sedgwick Claims Management Services? Share Your Experiences

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