Working at Sedgwick Claims Management Services | Glassdoor

Sedgwick Claims Management Services Overview

Memphis, TN
10000+ employees
Company - Private
Insurance Agencies & Brokerages
$2 to $5 billion (USD) per year
Millions of people and organizations count on Sedgwick each year to take care of their needs when something unexpected happens. Whether they have a workplace injury, suffer a loss from a catastrophic event, need time away for the birth of a child, or are involved in an accident ... Read more

Mission: To be the premier provider of customized claims and productivity management solutions through:
• Customer-focused programs
• Efficient, quality-driven process design
• Stakeholder return on investment
&bull ... Read more

Company Updates

  • Alumni Association Board Member David Scotto (Business Administration and French, ’89) presented a generous $5,000 donation to the Chico Student Success Center today on behalf of his company, Sedgwick. He made the same donation last year, and wants to continue to support the center because of its role in helping low-income and first-generation students.

    “I always tell people when I graduated Chico State, when I physically left Chico, my heart never did,” he said. “This University gave so much to me and helped shape me. Anything I can do—giving time, money, resources—I’m there.”

    Thank you, David and Sedgwick!

  • The value of work: A case study

    The value of work: A case study - Sedgwick

    In a recent case, I helped an injured employee overcome anxiety and return to work. It turned out that going back to work was its own kind of cure. Ryan was off work due to a lower back injury.

See AllSee All

Sedgwick Claims Management Services – Why Work For Us?



Of course a satisfying career must be in harmony with your personal concerns. That’s why Sedgwick tunes its employment practices and benefit programs to the needs of colleagues.

 The result is a package that offers exceptional benefits including:

* Competitive compensation packages

* Comprehensive benefit programs

* Day one health benefits: medical, dental, vision

* Personal financial security programs: STD, LTD, life insurance, 401(k) with employer matching

* Employee Assistance Program (EAP)

* A generous allotment of vacation, holidays, and personal days

* Flexible work schedules at most locations;

* Business casual dress code;

* Bi-weekly pay schedule;

* Colleague driven reward and recognition program.

An Equal Opportunity Employer

Sedgwick Claims Management Services, Inc., is a leading global provider of technology-enabled risk and benefits solutions. At Sedgwick, caring countsSM; the company takes care of people and organizations by delivering cost-effective claims, productivity, managed care, risk consulting and other services through the dedication and exper­tise of more than 14,000 colleagues in some 275 offices located in the U.S., Canada, U.K. and Ireland. Sedgwick facilitates financial and personal health and helps customers and consumers navigate complexity by designing and implementing customized programs based on proven practic­es and advanced technology that exceed expectations. Sedgwick’s majority shareholder is KKR; Stone Point Capital LLC, La Caisse de dépôt et placement du Québec (CDPQ) and other management investors are minority shareholders. For more, see

All of us at Sedgwick are united in our commitment to living our core values. Our core values do not simply exist on paper. Our core values are the guidelines for how we conduct business. We live by them. At each level of our organization, these core values are the driving forces for achieving excellence for our company and our clients.

Our core values are:

  • deliver excellence
  • operate openly and with integrity
  • embrace change
  • grow as individuals
  • operate as one company, one team

Sedgwick Claims Management Services Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Sedgwick Claims Management Services President and CEO Dave North
Dave North
393 Ratings
  • "Great place to work from home"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Intake Specialist
    Former Employee - Claims Intake Specialist

    I worked at Sedgwick Claims Management Services full-time (Less than a year)


    All computer equipment provided. Excellent paid training. Full benefits package.


    Only 40 hours a week, full time positions

See All 977 Reviews

Sedgwick Claims Management Services Photos

Sedgwick Claims Management Services photo of: Education donation to Chico State
Sedgwick Claims Management Services photo of: Capes for Kids
Sedgwick Claims Management Services photo of: Sedgwick colleagues and client partners participated in the Juvenile Diabetes Research Foundation annual walk recently raised\ing approximately $2000
Sedgwick Claims Management Services photo of: Oakland University Career Trek.
Sedgwick Claims Management Services photo of: Caring Counts at Sedgwick. Colleagues teamed up to build and donate 50 brand new bicycles.
Sedgwick Claims Management Services photo of: Teamwork building bicycles to donate to charity.
See All PhotosSee All

Sedgwick Claims Management Services Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (9)  

    Client Liaison Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 3 weeks. I interviewed at Sedgwick Claims Management Services (New York, NY).


    Multiple interviews required, but just like your typical job interviews. Interviewed with multiple people also and different locations (this may not always be the case). There is an extensive background check that takes up some time.

    Interview Questions

    • Situational questions about how to handle angry customers, how to work as a team player, items I've been involved in with previous jobs to help improve the company. Questions related to my prior experience as well as why I would be a good fit for the company.   Answer Question
See All 208 Interviews

Sedgwick Claims Management Services Awards & Accolades

  • Employer of Choice Recognized, Employer of Choice International Inc., 2013
  • CIO 100, CIO Magazine, 2015

Work at Sedgwick Claims Management Services? Share Your Experiences

Sedgwick Claims Management Services
  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate