Working at Select Portfolio Servicing | Glassdoor

Select Portfolio Servicing Overview

West Valley City, UT
1001 to 5000 employees
1989
Subsidiary or Business Segment
Finance
$50 to $100 million (USD) per year
Select Portfolio Servicing Inc. (SPS), a Credit Suisse company, is a nationally recognized leader in the residential mortgage servicing industry. The company specializes in the servicing of single-family residential mortgage loans and has been in business since 1989 with ... Read more

Mission: At SPS, we provide servicing solutions that exceed expectations. We are committed to acting with integrity, intelligence and intensity to do the right thing, the right way, the first time.

Select Portfolio Servicing – Why Work For Us?


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Benefits

 
SPS offers an appealing and comprehensive benefits package, with a variety of elements including paid time off, tuition reimbursement and a 401(k) plan including a company match. Listed below are some of the highlights of the benefits package:
  • Medical, Dental, and Vision
  • Paid vacation, time off (PTO), and annual holidays
  • Life and AD&D insurance, and short and long-term disability insurance
  • 401(k), Health Savings Account, and Flexible Spending Account
 
In addition to medical, dental and vision insurance SPS offers a range of benefits designed to support the overall well-being of our associates. Some of our popular additional benefits include:
  • Paid Volunteer Time- SPS strives to make a positive impact on our communities through service and contributions. One of the ways we do this is by offering our associates paid time off, up to 2 hours per month, to participate in corporate-sponsored volunteer activities.
  • Leave Donation Program- SPS has a Catastrophic Leave Donation Plan (CLDP) that establishes a mechanism for associates to donate vacation hours to a leave bank to benefit other SPS employees who may be approved to receive donated vacation hours through the CLDP.
  • Tuition Reimbursement- SPS recognizes that the skills and knowledge of our associates are critical to our success. The tuition reimbursement program encourages personal and professional development through formal education
  • Wellness Program- Weight Loss Challenges and Fitness Challenges are both part of the Wellness Program at SPS.
  • Smoking Cessation Program- an interactive Tobacco Cessation Program that will facilitate success to quitting tobacco.
  • Employee Assistance Program (EAP) - The EAP is a benefit for our employees and their family members. The EAP has a wide range of services including, professional counseling, financial services, legal services and much more.

About Us

Select Portfolio Servicing, Inc. (SPS) is a leader in the mortgage servicing industry with over 25 years of experience. SPS is headquartered in Salt Lake City, Utah, with an office in Jacksonville, Florida.

As a servicer, SPS manages the day-to-day administration of mortgage accounts. SPS is a highly compliant and highly rated organization committed to preserving homeownership and strong portfolio performance.

Our Mission

We provide servicing solutions that exceed expectations.

Our Core Values

Integrity

We work honestly and fairly with all customers, clients and co-workers.
We foster an open and collaborative work environment.
We follow all regulatory guidelines.

Intelligence

We do things right the first time.
We make decisions based on fact and analysis.
We invest in our people through targeted and timely training..

Intensity

We work hard to exceed expectations. 
We always honor our client and customer commitments.
We deliver superior service to every customer, every client, every day.

Select Portfolio Servicing Reviews

2.3
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Approve of CEO
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Tim O'Brien
57 Ratings
  • "Decent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great Pay for the work, some supervisors were great but that depends on whose team you are assigned to

    Cons

    The commissions paid favored those who gamed the system, not those who worked the hardest

    Advice to Management

    Hire supervisors based on who can motivate and lead a team, not just who gets the best monthly numbers

See All 114 Reviews

Select Portfolio Servicing Photos

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Select Portfolio Servicing Interviews

Interview Experience

Interview Experience
60%
25%
15%

Getting an Interview

Getting an Interview
61%
19%
9%
4
4

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Loan Servicing Representative Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Select Portfolio Servicing (New York, NY).

    Interview

    The interview process was pretty smooth. I was interviewed by two people. They first began by talking about the company then explaining the position. The interviewers were very nice and professional.

    Interview Questions

    • Name a time when you were faced with a difficult task. Name the task, what did you do, and what was the solution?   Answer Question
See All 21 Interviews

Select Portfolio Servicing Awards & Accolades

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