Mission: Our mission is to deliver customer communication that drives engagement and growth.
Best Places to Work: 2018 (#31)
Email is the most effective way to build and nurture customer relationships today. Companies that think strategically about email as a set of meaningful customer touchpoints—taking care to send it at the right time, with the right content, and for the right people—will yield a competitive advantage.
SendGrid’s trusted platform, tools, and expert services team make it effortless for developers and marketers to craft, segment, test, and successfully deliver all of their email, no matter the use case: purchase confirmations, password reset instructions, an upcoming sale, or a nurture campaign.
SendGrid is a leader in trusted email delivery. We send over 1B emails per day on behalf of tens of thousands of active customers to 1.7B unique email addresses around the globe. We have a deep understanding of recipient inboxes and behaviors and our vision is to enable data driven, multi-channel communications across our trusted and proven platform.
At SendGrid, engagement is our passion. We love our customers and are dedicated to helping them connect with their users. We spend every day nurturing our unique “4H” culture, holding ourselves to a standard worthy of our customers.
We are transparent, sharing information and feedback freely. We act with integrity, are honest with ourselves, and use data to provide the best insights.
We love what we do. It shows in the positive and constructive attitude we bring to everything we do. We know how to have a good time; life is more than work.
We exemplify a customer-first mindset across everything we do, always learning from our colleagues, partners, and customers. We are one team, focused on the “we” rather than the “I.”
We have high expectations, and expect high performance of ourselves and of our teams. We constantly look to innovate and improve. We play to win and keep raising the bar to deliver results.
We offer a leading built-to-scale total rewards package that includes benefits, perks, and work-life integration.
Sameer Dholakia has over 20 years of experience in successfully bringing high growth, disruptive cloud and enterprise software solutions to market. Prior to joining SendGrid, he served as Group Vice President and General Manager of the Cloud Platforms group at Citrix, driving the company’s product strategy for cloud infrastructure and server virtualization. Sameer joined the company in 2010, when Citrix acquired VMLogix, where he served as CEO and doubled revenues during each year of his tenure. Prior to that, he worked for 12 years at Trilogy, where he held key leadership roles in sales, business development and product management and helped the company grow from a start-up to a $300 million business. Sameer received Bachelor’s and Master's degrees from Stanford University and an MBA from Harvard Business School.
Yancey Spruill is Chief Financial Officer and Chief Operating Officer of SendGrid, where he is responsible for financial and operational performance. Yancey’s career has spanned multiple businesses and industries. In his previous roles as an engineer, investment banker, and operating executive of a public company, he successfully directed over $25 billion in capital-raising transactions and acquisitions. Most recently, Yancey served as the CFO of TwentyEighty, a business focused on corporate training and prior to that served as the CFO of DigitalGlobe, where he led the company’s revenue growth from $60 million to over $650 million, and spearheaded its 2009 public offering on the NYSE.
Yancey holds a Bachelor of Electrical Engineering from Georgia Tech and an MBA from the Tuck School at Dartmouth College, where he currently sits on the advisory board to the MBA program.
Scott Heimes serves as Chief Marketing Officer, where he is responsible for SendGrid’s brand strategy, driving demand for its solutions and leading global marketing operations. Scott oversees corporate marketing, demand generation, corporate communications, partnerships and alliances, international expansion and SendGrid’s community development team. Before joining SendGrid, Scott was the Chief Marketing Officer of Digital River, where he led marketing and demand gen, communications, strategic planning, partnerships and managed Digital River’s marketing services businesses including the company’s direct-response marketing agency and its BlueHornet email service provider. Prior to joining Digital River, Scott was the Chief Marketing Officer for WebMD Health Services, where he ran the company’s marketing, product management, and long-term strategic planning. In prior positions, Scott served as a senior marketing executive at OptumHealth, a UnitedHealth Group company; Target Corporation and Target.com.
Pattie Money comes to SendGrid with over 20 years of HR leadership experience, spending the last 15 years in the technology sector. As the Chief People Officer at SendGrid, she oversees SendGrid’s greatest assets, our human resources, and is responsible for building and implementing the People Operations strategies and programs that support our ambitious growth and evolving organization while preserving and enhancing our core culture. Prior to joining SendGrid, Pattie served as Chief People Officer at TubeMogul, a publicly traded global ad tech company in the Bay area and Senior Vice President of Human Resources for Mercury Payment Systems, a payment technology company. Pattie holds a Bachelor of Business Administration Degree from University of Memphis and a Master of Science in Human Resource Development Degree from Villanova University.
Steve Sloan is SendGrid’s Chief Product Officer where is he is responsible for leading product strategy, UI/UX, and the development of SendGrid’s product roadmap. Prior to joining SendGrid, Steve led Marketo's global product organization including engineering, product management, UI/UX, developer evangelism and data center operations. While at Marketo, Steve Introduced the company's mobile strategy and next generation technology platform. Previously, Steve worked at Amazon, where he led product management for one of AWS’s emerging services and helped open the Silicon Valley development center.
Steve holds a Bachelor’s degree from the University of California, Berkeley and an MBA from the Kellogg School of Management at Northwestern University.
Leandra Fishman comes from a background as a Silicon Valley based Senior Vice President with responsibilities spanning from sales and marketing to operational roles with 25 plus years experience in building high performance teams for Fortune 500 companies and early stage start ups. As Senior Vice President of Sales and Customers Success, Leandra is responsible for scaling SendGrid’s global Sales and Customer Success teams, defining the sales blueprint for new market entry, forging strategic relationships with customers and ensuring they receive an outstanding customer experience. Prior to joining SendGrid, Leandra served as an independent Executive Management Consultant, where she successfully developed sales and marketing strategies for several startup companies. In addition to creating her own consulting business, she held the position of VP Global Corporate Sales at Jive Software as well as VP Deal Development / Advisor at Mamapedia, VP, Worldwide Inside Sales at EMC and VP Sales at VMLogix, acquired by Citrix Systems.
Craig brings over 15 years experience leading, contributing to, and growing engineering organizations in top SaaS technology companies. Craig joined SendGrid in early 2015 from Cisco where as the Senior Engineering Director, he most recently grew the organization from a small co-located startup to a team of 150 distributed engineers. In his 7 years at Cisco, Craig held multiple Senior Engineering roles across Mobility, Platform, and Messaging focusing on growth and scale while modernizing architectures and processes. Prior to its acquisition by Cisco, Craig successfully grew from Technical Lead to VP of Engineering for Jabber where he was responsible for all of engineering – client (both desktop and mobility), server, and quality assurance.
Michael Tognetti is SendGrid's General Counsel and Vice President. He has a degree in Electrical Engineering from Notre Dame and a law degree from Harvard Law School. Michael has always worked for high technology companies, starting with his clients at law firms Cooley Godward and Holme Roberts and Owen, to working as in house counsel at Vericept and Decisioneering, the original makers of Crystal Ball software. After Decisioneering was acquired by Hyperion, who was subsequently acquired by Oracle, Michael spent time working with the Crystal Ball global business unit created within Oracle. A Montana native, he enjoys golf, and anything less than 50 rounds a year is failure.
A hop and a skip from the happiest place on earth and the beautiful beaches of Southern California.
I have been working at SendGrid full-time
So many pros, hard to list them all but here goes:
- Fantastic culture
- Amazing servant leadership committed to the culture and employees
- Tons of opportunity to make an impact and huge willingness inside the company to improve
- Fantastic tech-y perks like free lunches, snacks, beer & wine, and on and on
- Great benefits and compensation
- Office environment is great
- I can't say enough about the culture and leadership - I've never met such a humble yet very smart CEO
Can I give a rating higher than 5/5 stars?
Hard to think of any cons - only one that I can think of is that the company is experiencing very normal growing pains .
Advice to Management
The culture and tone set by leadership is the best thing about working here - don't let the pressures of Wall Street and the IPO change that!
I applied through a recruiter. I interviewed at SendGrid (Denver, CO).
They put a very high emphasis on culture and values throughout the process and simply tried to get to know me to better understand if I was a good match. The questions are all basic and nothing out of the ordinary. Expect to talk with up to 5 different members of your potential team - they want the whole team to have a say in the hiring decision. Overall, it was a great experience!