Working at Sephora | Glassdoor

Sephora Overview

San Francisco, CA
10000+ employees
LVMH
1969
Company - Private
Beauty & Personal Accessories Stores
$2 to $5 billion (USD) per year
At Sephora, we’re obsessed with teaching and inspiring our clients to play in our world of beauty. We’ve earned our reputation as a leader in a global industry with our expertise, innovation, and entrepreneurial spirit. But our true secret to success since ... Read more

Mission: At Sephora, we believe beauty is for each person to define and ours to celebrate. Together, we support and encourage bold choices in beauty—and in life. Our purpose is to inspire fearlessness.


Glassdoor Awards

Best Places to Work: 2012 (#39)

Top CEOs: 2017 (#45), 2016 (#50), 2015 (#17)

Company Updates

  • So excited to announce Sephora's perfect score on Human Rights Campaign's Corporate Equality Index! We are PROUD to be one of the Best Places to Work for LGBTQ Equality. #CEI2019 #sephoralife

    http://glassdoor.com/slink.htm?key=vMnle

    HRC's 2019 Corporate Equality Index | Human Rights Campaign

    HRC's CEI is the national benchmarking tool on corporate policies and practices pertinent to LGBTQ employees.

  • Thrilled to be opening in even more US communities this year, bringing the best of prestige beauty (and our incomparable Beauty Advisors) to more clients across the country!

    http://glassdoor.com/slink.htm?key=vMCHM

    Sephora ups its US portfolio with 35 new stores - Global Cosmetics News

    Sephora is set to open some 35 new stores this year, according to a report published by Market Watch. The LVMH-owned retailer will inaugurate outlets in 32 cities, including Palm Springs, Washington and Fort Lauderdale as well as in New York's Hudson Yards development. "At Sephora, we are constantly working to further enhance, personalise and ...

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Sephora Video

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Sephora – Why Work For Us?


There’s a reason people refer to our stores as their “happy place.” At Sephora, every stroke, swipe, and dab reveals possibility. As part of our retail team, you will be the one to bring our client’s personal definition of beauty to life with confidence.

Interacting with our clients on the sales floor takes energy, confidence, and a winning personality. It takes authentic passion—not just about product, but about people. It takes skill, which we build in you through unparalleled training. You don’t have to join us as a pro—we’ve turned beauty enthusiasts into superstar makeup artists, skin care advisors, and fragrance experts.  

Our retail teams are a great opportunity to combine your passion in beauty with the business experiences. Store leaders and associates work across merchandising and planning, strategy, education, and operations to drive our in-store success. Each of our locations have its own unique needs, providing you with a chance to shine and show your talents. With over 700 stores across the United States, Sephora can help build your career wherever you prefer.  

Located at the heart of San Francisco, our corporate headquarters acts as a field support center, serving as the backbone of all our stores nationwide. We are constantly working with our stores and brand partners to develop innovative strategies for long-term growth and success.

While our stores are at the core of Sephora’s business, our corporate teams far exceed the scope of typical retail. From merchandising, marketing, finance, to digital, IT, human resources— Sephora has a place for you no matter where your talents lie!

Behind the scenes of Sephora’s stage, our distribution centers ensures optimal productivity in our business process. With over 14,000 products from more than 200 world-class brands including makeup, skin care, perfume, hair care, body, professional tools, and more, Sephora’s distribution teams are the key to keeping our operations smooth and efficient.

Thousands of products pass through our distribution center each day to arrive at our stores and the hands of our clients. As part of our distribution team, you will be a key driver in helping us inspire clients to make their bold choices in beauty. Join our fast-paced teams at one of our centers in Utah, Maryland, and Perryman and start your career makeover today!



Competitive and innovative, we provide employees and their families the coverage and resources to help them lead healthy lives today, and plan for the future! Let's Beauty Together!

Benefit eligibility is based on an employee’s position and employment status.

We’ve got you covered:

  • Comprehensive Medical, Prescription Drugs, Vision and Dental plan options for both full and part-time employees
  • Flexible Spending Accounts (FSA): Health care & Dependent Care
  • Health Savings Account (HSA)
  • Short-Term Disability
  • Long-Term Disability
  • Basic Life and AD&D Insurance
  • Supplemental Life Insurance
  • Employee Assistance Program
  • 401(K) Savings Plan with Employer Matching

That extra sparkle:

  • Employee Discount Program including special discounts through LVMH and affiliate brands
  • Competitive paid time-off that includes vacation, sick, and holiday time
  • Sephora Loves Perks Program for All Cast Members – Discounts on over +850 brands, including: Entertainment, Cell Phones, Gym Memberships, Shopping, Pet Insurance, Restaurants, Travel, etc.
  • Commuter Benefits
  • Summer Fridays (June through September, Fridays are half days)
  • Career development and continued education classes through Sephora University and LVMH
  • Flexible work schedules for our corporate employees. 

SUPPORTING THE BEAUTY OF FEARLESSNESS

Our purpose is to inspire fearlessness. Through our new Sephora Stands social impact programs, we will use our strengths to promote even greater good by supporting female entrepreneurs in beauty, our communities, and our people.

  • Sephora Accelerate: We stand with beauty businesses committed to social impact—and the women who create them. Our goal with this program is to support more than 50 of these female entrepreneurs though boot camps, mentorship, and small loans by 2020.

  • Classes for Confidence: We stand with those facing major life transitions. By providing specialized beauty classes for women re-entering the workforce, our hope is to inspire confidence in 100,000 women through this program by 2020.

  • Sephora Stands Together: We are a Sephora family, and we stand together in times of need. Through this focused effort, we will support our employees affected by natural disasters or unexpected life-changing events with financial aid.


Learn more about Sephora Stands here: https://www.sephorastands.com/ 

Sephora Reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Jean Andre Rougeot
11 Ratings
  • "Two Words: Love It!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - UDC Retail Warehouse Associate in South Salt Lake, UT
    Current Employee - UDC Retail Warehouse Associate in South Salt Lake, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora full-time (Less than a year)

    Pros

    Worked at another Warehouse previously, and though the "Company Culture" started out fantastic, management made sure that it didn't last that long. Can't say the same for Sephora UDC (Utah Distribution Center). I hate to bash a word multiple times, but in this case, its justified. Company Culture, Love it. Management, Love it. Co-workers, Love it. Department team, Love it. Other department teams have worked with, Love it. Future career advancements, Love it. Many of the jobs I have done here, may take a little blood, sweat, and tears, but if you're willing to get a little dirty, and do the work, well, all I can say is a title of a song that seems appropriate here: The Futures So Bright, I Gotta Wear Shades!

    This isn't "pie in the sky" either, the other Warehouse job I had previously, turned out to be THAT. But, this Company has a "family" culture, and the "Moms" & "Dads" seem to have a mutual interest in keeping this culture harmonious and healthy. Even with the incredible diversity of the work force here, everyone bands together as a whole, to benefit the Company. Company "Departments" are like open-walled offices, when a department needs help, other departments drop their "walls" and come to assist. In my first couple of months at the UDC Warehouse, I was cross-trained in other departments and on many occasions, was called to assist when the need arose. This attitude doesn't stop at the "grunt" level either, many of my trainers, and Operations personnel came to the call as well, working alongside to assist in the need.

    Cons

    With a diverse work force as this, it being in a warehouse environment, and everyone having a bluetooth speaker broadcasting (some at more than a "personal" level) their own music, it can get a little noisy. In some cases, music that can be "offending", with offending language. Even though management tries to curb the issue, personal choices and volume levels still exist, and tend to get out of hand. Some people feel that personal volume level exists above the level of drowning out the PA announcements that can be important to their fellow co-workers in close proximity.

    Advice to Management

    Keep up the "family" attitude, it really shows you care not only for the benefit of the Company, but for the employees that consider this place "Home". Keep up the "Town Hall" meetings, it gives everyone a chance to see that even though people we may never see in the Company, come out and show they are just working in the background. Keep up the open walled feeling, it really shows the "team work" of the company, and that everyone can contribute to benefit of the company. I know that many of the Senior Management Staff have worked their way up from the rank and file, but you might consider a day that every management staff comes out on the floor, to show they can do what they are asking of their subordinates. It could help in making the bridge, that might, or could, exist in some employees minds, that management is not among the family, or has become too lofty for the benefit of the company.

See All 3,459 Reviews

Sephora Photos

Sephora photo of: Sephora University
Sephora photo of: Pride 2017 - San Francisco
Sephora photo of: Pride 2017 - San Francisco
Sephora photo of: Sephora Stands
Sephora photo of: Sephora Cast
Sephora photo of: Sephora Cast Members
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Sephora Interviews

Experience

Experience
67%
18%
15%

Getting an Interview

Getting an Interview
65%
20%
8%
3
3
1
0

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (10)  

    Assistant Manager Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 5 days. I interviewed at Sephora (New York, NY).

    Interview

    It was very formal, they asked the usual questions but also some great integrity questions. It was a fun process with lots of insight to my future with Sephora.

    Interview Questions

    • How does your current experience translate to what we’re looking for?   1 Answer
See All 1,148 Interviews

Sephora Awards & Accolades

  • Best Places to Work for LGBTQ Equality, Human Rights Campaign Foundation, 2019
  • America’s Best Employers for Diversity, Forbes, 2019
  • Retailer of the Year, World Retail Congress, 2018
  • 2018 World's Most Innovative Companies (#36), Fast Company, 2018
  • 100 Best Workplaces for Women, Great Place to Work® and Fortune, 2017
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Pledges & Certifications

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

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