Working at Sephora | Glassdoor

Sephora Overview

San Francisco, CA
10000+ employees
LVMH
1969
Company - Private
Beauty & Personal Accessories Stores
$2 to $5 billion (USD) per year
About Sephora Americas

Since its debut in North America over 20 years ago, Sephora has been a leader in prestige omni-retail with the purpose of creating an inviting beauty shopping experience and inspiring fearlessness in our community. With the goal of ... Read more

Mission: At Sephora, we believe beauty is for each person to define and ours to celebrate. Together, we support and encourage bold choices in beauty—and in life. Our purpose is to inspire fearlessness.


Glassdoor Awards

Best Places to Work: 2012 (#39)

Top CEOs: 2017 (#45), 2016 (#50), 2015 (#17)

Company Updates

  • "When I first stepped into that office I felt accepted and recognized immediately and now that I work at Sephora I feel that I flourished into the person I am today." Check out our newest Belong story and see how Salvador is celebrating being non-binary.

  • Sending our love to health care workers! #Sephora #sephoralife #covid19

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Sephora Video

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Sephora – Why Work With Us?


There’s a reason people refer to our stores as their “happy place.” At Sephora, every stroke, swipe, and dab reveals possibility. As part of our retail team, you will be the one to bring our client’s personal definition of beauty to life with confidence.

Interacting with our clients on the sales floor takes energy, confidence, and a winning personality. It takes authentic passion—not just about product, but about people. It takes skill, which we build in you through unparalleled training. You don’t have to join us as a pro—we’ve turned beauty enthusiasts into superstar makeup artists, skin care advisors, and fragrance experts.  

Our retail teams are a great opportunity to combine your passion in beauty with the business experiences. Store leaders and associates work across merchandising and planning, strategy, education, and operations to drive our in-store success. Each of our locations have its own unique needs, providing you with a chance to shine and show your talents. With over 700 stores across the United States, Sephora can help build your career wherever you prefer.  

Located at the heart of San Francisco, our corporate headquarters acts as a field support center, serving as the backbone of all our stores nationwide. We are constantly working with our stores and brand partners to develop innovative strategies for long-term growth and success.

While our stores are at the core of Sephora’s business, our corporate teams far exceed the scope of typical retail. From merchandising, marketing, finance, to digital, IT, human resources— Sephora has a place for you no matter where your talents lie!

Behind the scenes of Sephora’s stage, our distribution centers ensures optimal productivity in our business process. With over 14,000 products from more than 200 world-class brands including makeup, skin care, perfume, hair care, body, professional tools, and more, Sephora’s distribution teams are the key to keeping our operations smooth and efficient.

Thousands of products pass through our distribution center each day to arrive at our stores and the hands of our clients. As part of our distribution team, you will be a key driver in helping us inspire clients to make their bold choices in beauty. Join our fast-paced teams at one of our centers in Utah, Maryland, and Perryman and start your career makeover today!



Competitive and innovative, we provide employees and their families the coverage and resources to help them lead healthy lives today, and plan for the future! Let's Beauty Together!

Benefit eligibility is based on an employee’s position and employment status.

We’ve got you covered:

  • Comprehensive Medical, Prescription Drugs, Vision and Dental plan options for both full and part-time employees
  • Flexible Spending Accounts (FSA): Health care & Dependent Care
  • Health Savings Account (HSA)
  • Short-Term Disability
  • Long-Term Disability
  • Basic Life and AD&D Insurance
  • Supplemental Life Insurance
  • Employee Assistance Program
  • 401(K) Savings Plan with Employer Matching

That extra sparkle:

  • Employee Discount Program including special discounts through LVMH and affiliate brands
  • Competitive paid time-off that includes vacation, sick, and holiday time
  • Sephora Loves Perks Program for All Cast Members – Discounts on over +850 brands, including: Entertainment, Cell Phones, Gym Memberships, Shopping, Pet Insurance, Restaurants, Travel, etc.
  • Commuter Benefits
  • Summer Fridays (June through September, Fridays are half days)
  • Career development and continued education classes through Sephora University and LVMH
  • Flexible work schedules for our corporate employees. 

SUPPORTING THE BEAUTY OF FEARLESSNESS

Our purpose is to inspire fearlessness. Through our new Sephora Stands social impact programs, we will use our strengths to promote even greater good by supporting female entrepreneurs in beauty, our communities, and our people.

  • Sephora Accelerate: We stand with beauty businesses committed to social impact—and the women who create them. Our goal with this program is to support more than 50 of these female entrepreneurs though boot camps, mentorship, and small loans by 2020.

  • Classes for Confidence: We stand with those facing major life transitions. By providing specialized beauty classes for women re-entering the workforce, our hope is to inspire confidence in 100,000 women through this program by 2020.

  • Sephora Stands Together: We are a Sephora family, and we stand together in times of need. Through this focused effort, we will support our employees affected by natural disasters or unexpected life-changing events with financial aid.


Learn more about Sephora Stands here: https://www.sephorastands.com/ 

Sephora Reviews

  • "It was an excellent experience. The workplace atmosphere was great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lake Buena Vista, FL
    Former Employee - Anonymous Employee in Lake Buena Vista, FL
    Recommends
    Neutral Outlook

    I worked at Sephora part-time (More than a year)

    Pros

    I got to meet a diverse group of people from around the world

    Cons

    Something they were short on hours

See All 4,223 Reviews

Sephora Photos

Sephora photo of: Sephora University
Sephora photo of: Pride 2017 - San Francisco
Sephora photo of: Pride 2017 - San Francisco
Sephora photo of: Sephora Stands
Sephora photo of: Sephora Cast
Sephora photo of: Sephora Cast Members
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Sephora Interviews

Experience

Experience
67%
18%
15%

Getting an Interview

Getting an Interview
65%
20%
8%
3
3
1
0

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Sephora.

    Interview

    I was contacted a week after I applied. There were three steps. The first was a phone interview with basic questions about previous experience. A week after I had the second, which was a group interview with situational questions and using a word to best describe a concept. The last interview was one on one and that's when I was offered the job at the end of it.

    Interview Questions

    • What do you think of when you hear the word Sephora?   1 Answer
See All 1,259 Interviews

Sephora Awards & Accolades

  • Best Places to Work for LGBTQ Equality, Human Rights Campaign Foundation, 2019
  • America’s Best Employers for Diversity, Forbes, 2019
  • Retailer of the Year, World Retail Congress, 2018
  • 2018 World's Most Innovative Companies (#36), Fast Company, 2018
  • 100 Best Workplaces for Women, Great Place to Work® and Fortune, 2017
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Pledges & Certifications

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Career Advancement Program

Helping employees "upskill" into higher-paying positions

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at Sephora? Share Your Experiences

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