Working at Sephora | Glassdoor

Sephora Overview

San Francisco, CA
10000+ employees
LVMH
1998
Company - Private
Retail
$2 to $5 billion (USD) per year
At Sephora, we’re obsessed with teaching and inspiring our clients to play in our world of beauty. We’ve earned our reputation as a leader in a global industry with our expertise, innovation, and entrepreneurial spirit. But our true secret to success since ... Read more

Mission: At Sephora, we believe beauty is for each person to define and ours to celebrate. Together, we support and encourage bold choices in beauty—and in life. Our purpose is to inspire fearlessness.


Glassdoor Awards

Highest Rated CEOs:2017 (#45), 2016 (#50), 2015 (#17)

Best Places to Work:2012 (#39)

Company Updates

  • Who says you can’t code and rock a bold lip at the same time? Sephora is partnering with Girls Who Code to host 20 young women at our SF office. Each girl is paired with a Sephora mentor in the digital and tech department while they learn to code.

  • “Mobile commerce is critical and [retailers] have to get that right, but mobile can do so much more. It can inspire, it can educate, it can play with consumers,” Sephora SVP, Digital, Mary Beth Laughton, giving a keynote at IRCE conference last month

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Sephora Video

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Sephora – Why Work For Us?


There’s a reason people refer to our stores as their “happy place.” At Sephora, every stroke, swipe, and dab reveals possibility. As part of our retail team, you will be the one to bring our client’s personal definition of beauty to life with confidence.

Interacting with our clients on the sales floor takes energy, confidence, and a winning personality. It takes authentic passion—not just about product, but about people. It takes skill, which we build in you through unparalleled training. You don’t have to join us as a pro—we’ve turned beauty enthusiasts into superstar makeup artists, skin care advisors, and fragrance experts.  

Our retail teams are a great opportunity to combine your passion in beauty with the business experiences. Store leaders and associates work across merchandising and planning, strategy, education, and operations to drive our in-store success. Each of our locations have its own unique needs, providing you with a chance to shine and show your talents. With over 700 stores across the United States, Sephora can help build your career wherever you prefer.  

Located at the heart of San Francisco, our corporate headquarters acts as a field support center, serving as the backbone of all our stores nationwide. We are constantly working with our stores and brand partners to develop innovative strategies for long-term growth and success.

While our stores are at the core of Sephora’s business, our corporate teams far exceed the scope of typical retail. From merchandising, marketing, finance, to digital, IT, human resources— Sephora has a place for you no matter where your talents lie!

Behind the scenes of Sephora’s stage, our distribution centers ensures optimal productivity in our business process. With over 14,000 products from more than 200 world-class brands including makeup, skin care, perfume, hair care, body, professional tools, and more, Sephora’s distribution teams are the key to keeping our operations smooth and efficient.

Thousands of products pass through our distribution center each day to arrive at our stores and the hands of our clients. As part of our distribution team, you will be a key driver in helping us inspire clients to make their bold choices in beauty. Join our fast-paced teams at one of our centers in Utah, Maryland, and Perryman and start your career makeover today!



Competitive and innovative, we provide employees and their families the coverage and resources to help them lead healthy lives today, and plan for the future! Let's Beauty Together!

Benefit eligibility is based on an employee’s position and employment status.

We’ve got you covered:

  • Comprehensive Medical, Prescription Drugs, Vision and Dental plan options for both full and part-time employees
  • Flexible Spending Accounts (FSA): Health care & Dependent Care
  • Health Savings Account (HSA)
  • Short-Term Disability
  • Long-Term Disability
  • Basic Life and AD&D Insurance
  • Supplemental Life Insurance
  • Employee Assistance Program
  • 401(K) Savings Plan with Employer Matching

That extra sparkle:

  • Employee Discount Program including special discounts through LVMH and affiliate brands
  • Competitive paid time-off that includes vacation, sick, and holiday time
  • Sephora Loves Perks Program for All Cast Members – Discounts on over +850 brands, including: Entertainment, Cell Phones, Gym Memberships, Shopping, Pet Insurance, Restaurants, Travel, etc.
  • Commuter Benefits
  • Summer Fridays (June through September, Fridays are half days)
  • Career development and continued education classes through Sephora University and LVMH

SUPPORTING THE BEAUTY OF FEARLESSNESS

Our purpose is to inspire fearlessness. Through our new Sephora Stands social impact programs, we will use our strengths to promote even greater good by supporting female entrepreneurs in beauty, our communities, and our people.

  • Sephora Accelerate: We stand with beauty businesses committed to social impact—and the women who create them. Our goal with this program is to support more than 50 of these female entrepreneurs though boot camps, mentorship, and small loans by 2020.

  • Classes for Confidence: We stand with those facing major life transitions. By providing specialized beauty classes for women re-entering the workforce, our hope is to inspire confidence in 100,000 women through this program by 2020.

  • Sephora Stands Together: We are a Sephora family, and we stand together in times of need. Through this focused effort, we will support our employees affected by natural disasters or unexpected life-changing events with financial aid.


Learn more about Sephora Stands here: https://www.sephorastands.com/ 

Sephora Reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
  • Featured Review

    "Great values in a Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Education Consultant in Sacramento, CA
    Current Employee - Senior Education Consultant in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sephora full-time (More than 5 years)

    Pros

    I love working for Sephora and what Sephora stands for. Going on a beauty journey with so many different clients is so rewarding. You learn so many great communication skills, selling skills, multitasking skills, and just great people skills. Not to mention you learn so much about the beauty industry!

    Cons

    It's retail, hours can be tough.

    Advice to Management

    Keep developing your staff!

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Sephora Photos

Sephora photo of: Sephora University
Sephora photo of: Sephora Classes for Confidence
Sephora photo of: Conference Room
Sephora photo of: Human Resources
Sephora photo of: Values Conference Rooms
Sephora photo of: Marketing and Creative Teams
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Sephora Interviews

Experience

Experience
67%
18%
14%

Getting an Interview

Getting an Interview
63%
21%
8%
3
2
0
0

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Color Lead Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Sephora.

    Interview

    I applied online and was contacted the next day to set up an interview. As a candidate who has over 20 years of retail management experience in a luxury market, I expected a more professional and thorough process. The interview felt rushed and the person interviewing me kept on checking her watch. I was told I would definitely be getting a call to set up a second interview and.......nothing.

    Interview Questions

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Sephora Awards & Accolades

  • Great Place to Work 2016-2017, Great Place to Work Institute, 2016
  • #1 - Genius Digital IQ Index: Specialty Retail, L2, 2016
  • America's Best Employers, Forbes Magazine, 2015
  • Top 100 Most InDemand Employers, LinkedIn, 2015
  • Top 10 Relevant Brand(#10), Prophet: Brand Relevant Index, 2015
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