Working at Serco Group | Glassdoor

Serco Group Overview

Hook, South East England, England (UK)
10000+ employees
1987
Company - Public (SRP.L)
Staffing & Outsourcing
$5 to $10 billion (USD) per year
Capita, G4S, Mitie
Serco is one of the world’s largest providers of public services to governments, employing over 50,000 people in over 20 countries. The services we provide are often of critical importance to the communities and nations we serve.

Providing public ... Read more

Mission: Our purpose reaches beyond any numeric targets to describe the wider value we want to bring to governments, to public services, and to society:

‘To be a trusted partner of governments, delivering superb public services, that transform outcomes and ... Read more

Serco Group Reviews

2.8
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Serco Group CEO Rupert Soames
Rupert Soames
171 Ratings
  • "Health Care Eligibility Support Staff"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Care Eligibility Support Staff in Wentzville, MO
    Current Employee - Health Care Eligibility Support Staff in Wentzville, MO
    Recommends
    Positive Outlook

    I have been working at Serco Group full-time (More than 5 years)

    Pros

    Improvements on clients/ customers relationships. Always coming up with new ideas to deliver better, efficient problem solving techniques.

    Cons

    Getting use to things constantly changing in second. Then applying it, in the day to day activities.

    Advice to Management

    Nothing really to say. They are vary adaptable.

See All 1,312 Reviews

Serco Group Photos

Serco Group photo of: My team
Serco Group photo of: International Fire Training Centre
Serco Group photo of: Air Traffic Controller
Serco Group photo of: Dubai Metro
Serco Group photo of: Viapath Scientist
Serco Group photo of: Immigration Officer
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Serco Group Interviews

Experience

Experience
60%
24%
16%

Getting an Interview

Getting an Interview
38%
15%
13%
12
12
9
1

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy
  1.  

    Technical Project Manager Interview

    Anonymous Employee in Reston, VA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Serco Group (Reston, VA) in March 2018.

    Interview

    Applied online (Indeed/Glassdoor). Received a call from the corporate recruiter. The recruiter arranged a phone screening. A week or so later, received a call from the recruiter to schedule a F2F interview. Attended the interview on a Friday. Following Tuesday morning, received a call from the recruiter with a job offer.
    The F2F interview consisted of two parts, or two sets of interview panels (total a little over an hour). Standard, situational questions, and questions around experience directly related to the job. Average interview, nothing overly hard

    Interview Questions

    • What kind of environment are you most comfortable working in?   Answer Question
See All 248 Interviews

Serco Group Awards & Accolades

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