Working at Serco Group | Glassdoor

Serco Group Overview

Hook, South East England, England (UK)
10000+ employees
1987
Company - Public (SRP.L)
Business Services
$5 to $10 billion (USD) per year
Capita, G4S, Mitie
Serco is one of the world’s largest providers of public services to governments, employing over 50,000 people in over 20 countries. The services we provide are often of critical importance to the communities and nations we serve.

Providing public ... Read more

Mission: Our purpose reaches beyond any numeric targets to describe the wider value we want to bring to governments, to public services, and to society:

‘To be a trusted partner of governments, delivering superb public services, that transform outcomes and ... Read more

Serco Group Reviews

2.9
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Serco Group CEO Rupert Soames
Rupert Soames
133 Ratings
  • "Serco LLC"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Electrician in Norfolk, VA
    Former Employee - Electrician in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Serco Group full-time (Less than a year)

    Pros

    Very diverse labor company. They really take care of their employees

    Cons

    Some of the hired sub contractors aren't as professional as expected. Serco gives them too much leverage which in the past has created a lot of rework

See All 654 Reviews

Serco Group Photos

Serco Group photo of: My team
Serco Group photo of: International Fire Training Centre
Serco Group photo of: Air Traffic Controller
Serco Group photo of: Dubai Metro
Serco Group photo of: Viapath Scientist
Serco Group photo of: Immigration Officer
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Serco Group Interviews

Experience

Experience
52%
27%
20%

Getting an Interview

Getting an Interview
31%
18%
14%
13
9
9
2

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Instructional Designer Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Serco Group in March 2017.

    Interview

    Began with a phone screening that lasted less than 2 minutes. The recruiter requested I call him rather than he call me. Basically only asked salary requirements. A phone interview was scheduled for a few days later. The phone interview was very long. Almost over an hour. The hiring manager instructed me they would let me know the next steps in the next few days. 2-3 weeks passed so I reached out to the recruiter and he told me "no new updates". Finally they reached out and wanted to schedule a second phone interview. The recruiter gave me a list of times. I immediately responded to the email and he flashed back that the time slot had already been filled. Wow ok... So I picked a different time and had the second phone interview. This one, again was over an hour. Spoke with two people this time. The informed me that I should hear a decision next week. Again I did not hear anything for a few weeks. I reached out to the recruiter and again he said "no new updates". It's now been over a month and still no final decision. Overall the process from application to the most recent phone interview has taken over 3 months. This might be common but I thought after two long successful phone interviews it would at least warrant a status update even if it was a rejection.

    Interview Questions

See All 137 Interviews

Serco Group Awards & Accolades

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