Service Express Overview

  • www.serviceexpress.com
  • Grand Rapids, MI
  • 201 to 500 Employees
  • 1993
  • Company - Private
  • Computer Hardware Development
  • $100 to $500 million (USD)

People-Powered Data Center Solutions™ At Service Express, we’ve been delivering expert third-party data center maintenance and outstanding customer service since 1993. We’re fueled by 500+ motivated employees in 45 offices throughout the U.S. We’re a growing company and we’re ...
Mission: To help our employees achieve their personal, professional and financial goals.

Glassdoor Awards

Best Places to Work: 2022(#47)

Company Updates

February 22, 2022
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After realizing she couldn't find the 'perfect' home in the current housing market, Jamie and her husband decided to take on a few home renovation projects. They spent 11 years in their last house, so Jamie says, "When we got a fresh start in a new house, I really wanted to get started on making it feel like ours." Last summer, they purchased a house that checked their small list of non-negotiables, and they were ready to change what they didn't love about the home. They struggled to find a reliable contractor, pushing them to do more of the work themselves than they had anticipated. They spent a lot of time at home last year due to the shutdown, motivating them to make progress together during that time. This year, they added a pergola with a bar top and painted the home's entire exterior. The process was messy, and it took longer than expected, but they've had fun learning along the way. They've lived there for a year and a half and continue to find more things they want to do. Great work accomplishing your #peoplepoweredgoal Jamie!
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February 4, 2022
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Black History Month, is a time to reflect, remember and learn about those who came before us. We would not be where we are today without the incredible and brave individuals who helped pave the way for change.
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Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Service Express Reviews

4.2
81%
Recommend to a Friend
93%
Approve of CEO
Ron Alvesteffer
Ron Alvesteffer
145 Ratings
Featured Review
5.0
Current Employee, more than 3 years

"Great Place to work!"

Feb 16, 2022 - Sales
Recommends
Positive Outlook
Approves of CEO

Pros

Unbelievable culture.
Leadership actually cares about you and pushes you to grow.
No shortage of opportunity.

Cons

No true cons to working at service express.
See All 201 Reviews

Diversity & Inclusion at Service Express

4.0
(97 Reviews)

Diversity Programs & Initiatives

Diversity, Equity & Inclusion Mission Statement:

With a people-powered mindset, our goal is to promote progressive change by creating an inclusive and respectful environment within our work, social and societal communities. We will do so through active participation, promoting education, challenging ideas, and creating engagement to ensure the representation of all people, all the time

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Diversity & Inclusion FAQs

All answers shown come directly from Service Express Reviews and are not edited or altered.

How is diversity at Service Express?

...No diversity to speak of, and only the most minimal levels of inclusion....Read More

Read 4 more responses

Service Express Photos

+ Add Photo
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Service Express Interviews

Experience
Positive71%
Negative17%
Neutral12%
Getting an Interview
Applied online75%
Employee Referral11%
Recruiter8%
Difficulty
3.2
Average
HardAverageEasy

  1. Featured Interview

    Sales Development Representative Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Difficult Interview
    Application

    I applied through an employee referral The process took 1 week. I interviewed at Service Express (United States)

    Interview

    Pretty in depth. 6 steps with a ride along to give a feel for the role. Also a panel interview with current SDRs to ask questions. Final interview with leaders to understand potential for growth.
    Interview

    Why are you interested in Service Express

    Answer Question

See All 41 interviews

Service Express Awards & Accolades

  • 2020 Best Place to WorkBest Places To Work2020
  • Inc. 5000 Fastest Growing CompaniesInc. 50002018
  • National Best and Brightest Companies to Work ForBest & Brightest2017
  • Inc. 5000 Fastest Growing Private Companies in AmericaInc. 50002017
  • America's Best Small CompaniesForbes2016

Pledges & Certifications

  • Veteran Hiring Commitment

    Committed to helping America's military veterans find work

  • Pay Equality Pledge

    Committed to paying equitably for equal work & experience

  • Tech Hiring Commitment

    Helping to train, hire and promote more technology workers

  • Career Advancement Program

    Helping employees "upskill" into higher-paying positions

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

  • Pledge to Thrive

    Taking steps to prioritize employee well-being

  • First Job Programs

    Maintain entry-level hiring and career development programs to give people career starts

Popular Careers with Service Express Job Seekers

JobsSalariesInterviews

Service Express FAQ

(42 Questions)

All answers shown come directly from Service Express Reviews and are not edited or altered.

See questions about:

What is paid time off like at Service Express?

...Instead of providing bonuses to employees once a year, the company shares its profits with us by compensating us really well with great pay, generous paid time off, and an excellent work/life balance....

July 12, 2022

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People Also Ask about Service Express

Employees rate Service Express 4.2 out of 5 stars based on 201 anonymous reviews on Glassdoor. In 2022, Service Express employees have voted their company to be one of Glassdoor’s Best Places to Work.

To get a job at Service Express, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Service Express and prepare for tough questions.

Overall, 81 of employees would recommend working at Service Express to a friend. This is based on 193 anonymously submitted reviews on Glassdoor.

71 of job seekers rate their interview experience at Service Express as positive. Candidates give an average difficulty score of 3.2 out of 5 (where 5 is the highest level of difficulty) for their job interview at Service Express.

82 of employees think that Service Express has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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