ServiceChannel Careers | Glassdoor

ServiceChannel Overview

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New York, NY
51 to 200 employees
1999
Company - Private
Information Technology
$5 to $10 million (USD) per year
Unknown
ServiceChannel provides facilities managers with a single platform to source,
procure, manage and pay for repair and maintenance services from
commercial contractors across their enterprise. By providing a real time, web-based
view of service data ... Read more

Mission: ServiceChannelers have a relentless dedication to innovation. We look for creativity in every candidate we meet. Our people question, not follow, the status quo. And when it comes to customers, our support teams are driven to provide answers, not inquiries, enabling our clients ... Read more

ServiceChannel Reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Tom Buiocchi
8 Ratings
  • Helpful (1)

    "Sales Development Rep (9 months)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative in North Andover, MA
    Current Employee - Sales Development Representative in North Andover, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ServiceChannel full-time (Less than a year)

    Pros

    -Pay Structure
    - Full Benefits
    - Supportive Management
    - Cool office layout, open concept, lots of space!
    - Employee camaraderie
    -Unlimited Vacation time/Time Off
    -Beers on Friday's
    -Great office kitchen/snacks

    Cons

    No cons to mention thus far :)

    Advice to Management

    Rotate account execs for SDR's. Would be nice to be closer with more of the account exec team.

See All 28 Reviews

ServiceChannel Photos

ServiceChannel photo of: Vendor of the Year - Professional Retail Store Maintenance Association (PRSM)
ServiceChannel photo of: ServiceChannel HQ
ServiceChannel photo of: ServiceChannel HQ Break room
ServiceChannel photo of: ServiceChannel HQ Meeting Space
ServiceChannel photo of: ServiceChannel North
ServiceChannel photo of: ServiceChannel North
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ServiceChannel Interviews

Experience

Experience
25%
25%
50%

Getting an Interview

Getting an Interview
75%
25%

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1. Helpful (3)  

    Sales Executive Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. I interviewed at ServiceChannel.

    Interview

    Single phone interview with the hiring manager. Initially, I declined the interview based on some findings after an initial research on the hiring manager, which raised some red flags. However, I was excited about the product and felt the company had great potential and so decided it was a good idea to participate anyways. Unfortunately, during the first two minutes of the phone interview I realized I would never work for this person and realized my initial instincts were correct. The manager made zero effort to build any type of rapport and was overly narcissistic, which was a huge turn off for me. After being asked what questions I had for him I proceeded to ask the questions I had prepared. It was at this time that the hiring manager tried to use silence as an interview technique, which I found to be most unusual and alienating at the same time and a huge turn off. Sales is about the customer liking and trusting who they're buying from. This requires an ability to build rapport in a short period of time as well as product knowledge. I was so turned off by the manager's personality that immediately after the call I passed and withdrew my application.

    Interview Questions

    • What questions do you have for me?   1 Answer
See All 4 Interviews

ServiceChannel Awards & Accolades

  • Strategic Partner, Gap, Inc., 2013
  • Vendor Excellence Award, Nike, 2012
See More

ServiceChannel Locations

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